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Published byGabriel Ludgate Modified over 3 years ago
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WELCOME Langara College An introduction to your Employee Assistance Program (EAP)
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Agenda What is an EAP? How do I get help? What can I expect when I call? What Services are provided? Confidentiality Question & Answer Period
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Who is FGI? Canada’s largest EAP firm 20 years of experience Proudly serve over 1800 organizations Offer widest array of human support services
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What is an EAP? What is an EAP? Your EAP is a voluntary, bilingual and confidential service that provides employees and eligible family members: valuable information & resources professional short-term counselling services for individuals, couples and families The goal of the EAP is to help you find solutions for personal or work life issues.
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Getting help through your EAP is easy, convenient and confidential English language services: 1-800-268-5211 1-800-363-6270 (TDD - for hearing impaired) Service en français : 1-800-363-3872 ATS: 1-800-263-8035 (personnes malentendantes) or Visit us at www.fgiworldmembers.com Accessible 24 /7/365
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Client Services Pathway Care Access Centre Professional Counselling Case Management Management Assessment & Plan Development Closure &Follow-up Short-Term Counselling WorkLife Balance Services/Resources Crisis Counselling
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WorkLife Balance Services u One-on-one consultation and support from trained professionals. u Information and resource services to address questions or concerns on a wide array of topics. u Web-based information via your “Members Only” site at www.fgiworldmembers.com What Does My EAP Provide? What Does My EAP Provide?
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WorkLife Balance Services & Resources Childcare Concerns Eldercare Homecare Family Leave Support Career Counselling Legal Information Financial Counselling YouthLine
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u Short-term, confidential counselling with the most experienced counselling professionals. u Extensive national network of counsellors. u Can be accessed in-person, telephonically. u Crisis counselling available 24/7/365. Professional Counselling What Does My EAP Provide?
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Common Issues Stress Management Couple/Family Issues Work-related Issues Bereavement Health Issues Depression/Anxiety Children’s Issues Alcohol/Drug Misuse Other Addictions Crisis Counselling
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CONFIDENTIALITY CONFIDENTIAL INFORMATION Your participation, as well as the content of your discussions with the counsellor is... 4 Information is released only with your informed, written, legal consent. 4 Files are securely kept at the EAP office. 4 Appointments are arranged to promote anonymity. 4 Professional code of ethics is followed.
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We Value Your Feedback You can help us to improve our services by: Calling our intake centre Sending in evaluation forms
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