Design School Ergonomics ESRI Design & Technology Formation of the Design School
Merger of 3 academic and research departments into one School. The challenge IT Manager Role: 1) Review existing IT provisions across 3 departments 2) Centralised IT provision and service for the School. 3) Line manager for one IT technician 4) IT strategy plan for future IT provision. Formation of the Design School
Outlook Calendar Sharing Staff concerns Privacy Confidentiality Selling the advantages to dairy sharing Setting up group meetings Research students having the ability to check tutors availability Promotes staff collaboration. System is only effective if everyone agreed to share their calendar.
Outlook Calendar Sharing Using the Situation leadership model … Delegating Supporting Coaching Directing
Centralised Printing Replace traditional office based printers for MFD printers. Objections from staff who did not want to lose their personal office printers People don’t like change and adapting to new technology Directive from University OMB Selling the advantages to centralised printing “Follow me” printing service Security of confidential document. Scan to Financial accountability Reduce cost of maintaining individual printers.
Centralised Printing Using the Situation leadership model … Supporting Directing Coaching Delegating
Staff Coaching Line management responsibility of IT technician Poor organisation skills Accepts work but unable to deliver on time Lack of confidence Complains from other staff How I addressed these issues
Feedback on my Leadership Style Questionnaire
Questionnaire Results and Conclusion Supporting Coaching Directing Delegating