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Improving the User Experience : An Interface for all Janet Broome February 2009.

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Presentation on theme: "Improving the User Experience : An Interface for all Janet Broome February 2009."— Presentation transcript:

1 Improving the User Experience : An Interface for all Janet Broome February 2009

2 Improving the User Experience : An Interface for all  Introduction  The challenges of designing a user interface for all  Persona of an Advanced User  Persona of a “Novice” User  OvidSP User Interface  Features of the Interface  Getting the most out of searching

3 Challenges  Users have different expectations from searching  Detailed information  Brief information “quick and dirty” searching  Common goal of reliable, accurate, relevant and evidence based results

4 Prospecting is not what it used to be !

5 Persona  Microsoft and other software houses have developed techniques where they identify the persona of a user  This is done through a process called “conceptual” enquiry where different types of users are interviewed regarding their search and information needs

6 The Advanced User

7 Characteristics and Requirements of an Advanced User  Researcher  Detailed Information  Has advanced information literacy skills  Understands “boolean logic” and bibliographic terminology  Structured Queries  Save and Manipulate Search Results  Share Results with others

8 Requirements of an Advanced User  Requirement to be constantly kept informed in developments within their subject area –RSS Feeds –Auto Alerts – Alerts

9 Advanced Users – Time Constraints Different  An Advanced User has time to formulate search enquiries and manipulate them  Systematic Reviews – often 300

10 Novice User

11 Characteristics of a “Novice” User  Does not have information literacy skills  Has a busy lifestyle – balancing work/study and life balance  Has information needs

12 Requirements of a Novice User  Requires a simple interface  “google” like but with reliable search results  Precision results with minimum effort  Relevant Search Results – does not require everything published but what is relevant  Questions – rather than boolean  Search for everything in one place

13 OvidSP a User Interface that does not discriminate  OvidSP is designed to meet the requirements of the “advanced” and “novice” user

14 OvidSP a User Interface that does not discriminate  OvidSP is designed to meet the requirements of the “advanced” and “novice” user

15 Features of OvidSP for the Advanced User

16 Advanced User Features – Multi-Field Search

17 Advance User Features – Results Manager

18 Features of OvidSP for the Advanced User

19 Advanced User Features of Journals  Publish ahead of print  RSS Feeds for Electronic Tables of Content

20 RSS Features within Journals

21 Novice User Features – Support of NLP

22 Clustered Search Results – Faceted Searching

23 OvidSP  We believe we have developed an interface for all that does not discriminate between level of user  Let us take a closer look  Practical demonstration

24 Questions  Questions ?


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