Presentation on theme: "Greenwich Enhanced Housing Options Service"— Presentation transcript:
1 Greenwich Enhanced Housing Options Service Choice and Opportunity for vulnerable and socially excluded peopleJo Beck, Enhanced Housing Options Manager, Greenwich CouncilTel:
2 Greenwich Enhanced Housing Options For all ‘homeseekers’: Home Employment Connections, accessible information via the website, Housing Options Service, partners and outreach to address needs around housing, financial and debt advice, employment and training and health.For Young People: An integrated ‘one stop shop’ service where housing options and support staff work with Connexions, Health, substance misuse and other specialist services for young people,For vulnerable adults: Multi agency and outreach arrangements to reach people before the point of crisis and to provide a range of options and advice.
3 Focus on socially excluded people to meet local needs… 24th most deprived borough in England and Wales, and 8th in London40% of children are living in families affected by income deprivation.5th highest in England and Wales for households headed by a lone parent56.5 teenage pregnancy(45.4 London, 40.7UK)5.2% JSA claimants (4.4% London, 4.2% UK)9.6% 16/17 year olds are NEET, and amongst homeless young people only 24% are known to be in education/training/work5000+ per annum DV incidents reported to police, 45% of which have an alcohol indicatorA third of assessed Probation Service clients have accommodation needs, 2/3 have alcohol/drug needs, ¾ have employment and training needs, 2/3 have mental health needs
4 Moving up a Gear – The Next Steps for DIP 2009 A national review of the Drug Intervention Programme (DIP) assessed DIP’s ability to drive down drug related offending…Housing was identified by offenders as the most important interventionBut current provision assessed as unsatisfactory and in some areas non existent2nd most important intervention is support in development of life skillsAlso important crisis support, peer support, daytime activities
5 Providing housing and support for vulnerable adults Enhanced Housing Options linked to Supporting People (SP) services and the (Every Child Matters) outcomes frameworkbe healthy- manage physical health, mental health, substance misuse; aids and adaptations,stay safe- maintain accommodation, comply statutory orders, avoid harm to self and others,enjoy and achieve- participate in training & education, cultural/faith/informal learning activities, volunteering/unpaid work, establish contact with services/family, friendsachieve economic well-being – maximise income, reduce debt, find and maintain workmake a positive contribution – developing confidence & ability to have greater control/involvement
6 Housing Support to achieve positive outcomes Mental Health Resettlement TeamHospital Discharge TeamCommunity TeamFamily Support TeamMoving On Support Team (MOST)Over 500 clients7% in employment or training6% want support with finding work11% with training/education
7 MOST: A multi agency ‘virtual’ team for people with a substance misuse and/or offending history M.O.S.T. Coordinator – Debbie Potter8 housing support officers, including a specialist Domestic Violence and Substance Misuse Support OfficerLocated in:Resettlement Service co-located with Housing OptionsProbation ServiceDrug Intervention ProgrammeGreenwich Addiction Service (Alcohol Support)From 1 post, to 5, to 8 and a 3 year SP contract!First Greenwich SP service to be assessed as all ‘A’s on QAF and SP reviewCheaper than equivalent services, and with better outcomes
8 Outreach and partnership Referrals via criminal justice, substance misuse, DV and housing servicesReferral links with 15 prisonsRegular options clinics at substance misuse services and HMP BelmarshWork with Multi Agency Public Protection Arrangements (MAPPA) and Prolific and Priority Offender (PPO) panelMulti Agency Risk Assessment Conference (MARAC) and work closely with DV refuge and advocacy services
9 HMP Belmarsh Options Clinic Prevent tenancy loss for prisoners going in to custodyMonthly + service for Greenwich prisoners close to releaseIdentify needs, provide advice, look for housing solutions – supported housing, Newtrac, family and friends, options packInitiate resettlement support – housing, treatment, benefits, employment training
10 Into housing ….and beyond? Supported housing with NACRO, Thamesreach etcNewtrac – Rent Deposit Scheme, SP funded for vulnerable adultsOver 120 clients housed in private rented accommodation with support since June 0845% of these are MOST clientsMajority are not in ‘priority need’ but are socially excluded, repeat offenders, on the ‘journey’ to recovery from drug/alcohol abuseOver 95% continue to sustain their tenancySupport with Education Employment and Training (ETE) via Greenwich Local Labour and Business (GLLAB), and other specialist ETE servicesWorking with JCP outreach pilot, in Belmarsh and on 2 estatesBut as ‘Hard to reach’ clients are also hard to refer an ETE adviser is being placed within the service
11 Quotes from Newtrac SP review Actual outcomes:A young couple with learning disabilities, previously sofa surfing, were placed close to family.A rough sleeper accessed his first settled home for years and his serious physical health problems are improving.A woman with a very chaotic lifestyle has engaged with services since moving into a private rented flatA former serviceman with multiple health problems who had attempted suicide has re-engaged with family and is maintaining abstinence from alcohol.Service users said…I'd been waiting less than three months, its kept me clean, its saved my lifeI only waited 5 months versus the 10 years I could have waited on the council waiting list, and I'm still allowed to bid. I've got options now, before I had no options, I've been very lucky, It’s been very good.I am excited and happy about it and I wouldn’t want to change it for anything, I have the doctors the hospital everything is a bus ride away and close by, it is ideal.The plumbing went wrong, that was the fault of the flat above, but the landlady was on it straight away, it was sorted.