Office Solutions MPP Account Management Approach E-proc – the majority of end user are now online. Compliance – Frameworks for Bulk paper and individual universities going out to tender for Ink and Toner, limit the one stop shop approach through this agreement. Weekly Delivery – Multiple end users, not all on one campus. Payment in 10 days – Credit card transaction no problem, however, invoicing customers still take 30 days and in some exceptions end user budget holders delay payments by up to 60 days… 2014 MPP Plan – To meet with each Consortium and go through contract compliance by University.
Office Solutions Marketing Update: P1 – New Products P2 – First Aid P3 – Health & Safety
Office Solutions E-Procurement update… Science Warehouse Entering a new contract with SW as of April 2014, which includes reduced Transaction fees for Office Depot from 3% to 1.5%. Office Depot will manage the price uploads per SW customer, this will assist OD and the Universities with a clear picture as to what has changed instead of being told pricing and UOM have changed significantly. The VAT issue has still not been resolved by SW, but it is in there pipeline to complete….
Office Solutions Current Members using Science Warehouse
Office Solutions New Account Management Diane Hallet – HEPCW 8 years Office Supplies Experience, Welsh based Account Manager Covering Public Sector and Education Ellie Hendrey – Inside sales Ellie has over 3 years Office supplies experience, and has joined the team since November 2013, Ellie looks after Education customers only whose spend ranges from 0 to 45K East Anglia/North London – TBC Still searching