Presentation on theme: "Yorkshire & the Humber Programme for Shared Haemodialysis Care"— Presentation transcript:
1Yorkshire & the Humber Programme for Shared Haemodialysis Care Renal Strategy GroupYorkshire and the Humber
2The NHS Outcomes Framework will set direction and provide enhanced accountability The framework will be organised around 5 national outcome goals / domains covering the breadth of NHS activityHow EFFECTIVE the care provided by the NHS isWhat the patient EXPERIENCE is likeHow SAFE the care provided isThese will help the public and Secretary of State for Health to track:Preventing people from dying prematurelyEnhancing quality of life for people with long-term conditionsHelping people to recover from episodes of ill health or following injuryEnsuring people have a positive experience of careTreating and caring for people in a safe environment and protecting them from avoidable harmEffectivenessDomain1Domain 2Domain 3Domain 4Domain 5Patient experienceSafety
3Engaged empowered patient Organised proactive system Confirmation of the Evidence baseManagement of all long term conditionsEngaged empowered patientOrganised proactive systemPartnership= Better outcomesCase for ChangeHF survey- good at measuring but about making consultation usefulWagner’s chronic disease model3
5Standards of conduct, performance and ethics for nurses and midwives You must support people in caring for themselves to improve and maintain their healthYou must recognise and respect the contribution that people make to their own care and wellbeingGeneral Medical Council : Duties of the doctor Give patients information in a way they can understandRespect the rights of patients to be fully involved in decisions about their care
6The current situationAt present patients receiving haemodialysis either have it at home, where the patient self cares, or in the hospital where nurses deliver treatment and, in general, the patient is the passive recipient.This may be because of an incorrect assumption about how much patients are able to do for themselves. It might also be because in busy units involvement from patients is discouraged as it is perceived to slow “the throughput”.
7Why change?Patients who contribute to their own treatment are likely to feel empowered by the process.Patients who have become more involved in aspects of their care have described a greater sense of control and feeling more positive about their treatment.The experience may also lead patients to request that they are considered for home haemodialysis.
8Expected benefits Effectiveness – eg enhanced care interaction Efficiency – eg nurses being involved as problem solvers and trainersPatient centredness – becoming empowered through the experience of self-careEquity – access to self-care in the hospitalSafety – greater patient understandingTimeliness – no need to wait for tasks to be done
9What we propose.We plan to initiate self-care haemodialysis at the dialysis centres across Yorkshire and Humber.We will to this by –Setting up a course to teach dialysis nurses how to support patient to learn aspects of their own dialysis.Supporting willing patients to learn as much of their own dialysis as they wish to.
10Sharing the care in haemodialysis Training the trainers courseQIQIQIQICommunicationsQualitative evaluationHealth economic evaluationQIQI
11Expected benefits Effectiveness – eg enhanced care interaction Efficiency – eg nurses being involved as problem solvers and trainersPatient centredness – becoming empowered through the experience of self-careEquity – access to self-care in the hospitalSafety – greater patient understandingTimeliness – no need to wait for tasks to be done
12Training the trainersTraining nurses in the skill necessary to facilitate and support patients who want to learn more about their own treatmentA programme of continuing education is required to strengthen resilience across the team, this will be embedded in the Closing the Gap Project.
14Self care task categories Observations Infection control Access including needling Prescription management Running dialysis Alarms and safety Setting up and stripping down Waste disposal
15Quality Improvement Measures Outcome Measures - Number (%) of patients performing observations Number (%) of patients able to establish access Number (%) of patients able to line & prime machine (alternative – set-up pack) % of staff involved in the programme Process Measures - Number (%) of Staff who are enrolled on the course Number (%) of Staff who have completed the course Number (%) of patients who have registered an interest / enrolled/ agreed to/ expressed an interest in the programme
16Balancing MeasureTo monitor whether performance in other important areas is getting worse whilst efforts are concentrating on the project - want to ensure that these are maintained or even improved A measure of staff & patient experience/ mood using a monthly 'satisfaction poll' along the following lines: "How has the Shared Haemodialysis Care Programme affected your treatment (alternatives: experience/ care) today?" Please Mark along the following line: Most Postive Most Negative
17Stakeholder communication & engagement group Advise project on anticipated cultural change Oversee actions outlined in the equality impact assessment Development and implementation of Communication Strategy Ensure appropriate stakeholder engagement, including the development of staff & patient forums at each unit Ensure wider patient & public involvement Support development of ‘promotional’ materials, including newsletters, posters, presentations, leaflets and written reports Development of logos and branding Issues relating to intellectual property
18Qualitative evaluation A pilot study - to capture the experience through directed interviews with patients and staffHealth economic evaluationTo demonstrate improved care at the same costPilot service evaluation based on –Time task studyHospitalisation and safety reports.
19Potential barriers Lack of patient and staff buy-in into the process Lack of motivation and inertia from staff and patients.Clinical risk problems relating to patients being involved in the process of careNervousness from patientsLanguage barriersIncreased time on the dialysis unit required – leading to problems with dialysis scheduling and capacity.
20Posts to support the program 2 nurse clinical educatorsProject managerClinical championsA team of enthusiastic patients, carers, and health care professionals
21Timeline Set-up phase : Jan – Jun 2011 Phase 1 : Sheffield and York from Jul 2011Phase 2 : Leeds, Bradford, Hull and Doncaster from Jul 2012.By summer 2013 our aim is that 1400 of 1800 unit based dialysis patients across Y & H will have some involvement in their own care.
22This project is supported by -. Heath Foundation - £400 000 This project is supported by - Heath Foundation - £ NHS Kidney Care - £ and the enthusiasm of patients, carers and health care personnel
23Group discussions Nurse training course design Sharing the learning Christine Stubbs, nurse leadAndy Henwood, patient leadSharing the learningStephen Boocock, patient leadMeasuring successJackie Parr, commissioning leadMaking sense of patient and staff experienceLiz Glidewell, research lead