www.intrinsic.co.uk Established 1999 Offices in Haydock, Oxford, London and Glasgow 130 employees with a 2:1 engineering ratio Financial long term stability No debt, cash rich Growth of 454% in last 5 years Projected Group turnover 2011 £55 million - Counter cyclical 43% Services blend www.intrinsic.co.uk
The markets we serve www.intrinsic.co.uk FTSE 100 1000+ contact centre 100+ branch sites Enterprise Local Authorities Health Boards Police Authorities Universities & FE Colleges Public Sector 100-5000 users Managed offerings End to end solutions Mid Market
www.intrinsic.co.uk How we can help www.intrinsic.co.uk Decommissioning IT Advisory Pre-build & TestingProject Management Support & ManagementEducation ServicesDeployment / Implementation
“Consumerisation is the single biggest trend affecting corporate IT” The Converged Desktop Home PCs Laptops & Netbooks SmartphonesSmartphones
www.intrinsic.co.uk Where’s this all going? FunctionTodayTomorrow CollaborationPhysicalVirtual SupportOn-SiteOn-Line DesktopDeviceService ApplicationsInstalledOn Demand DataDistributedFollow-Me NetworkCorporatePublic ComputeData CentreCloud 2013 - VDI is set to be a $66B Revenue Market CaaS DaaS IaaS
Do you know your users? www.intrinsic.co.uk In our experience the churn of students makes it difficult to understand their requirements There is a big disconnect between what they want and what IT ‘think’ they want There is a desire not to use hosted messaging and move to a more accessible SaaS delivery (MS or Google) Where do you think your users want to work? How do you think your users want to find information on campus.
IT Challenges & Priorities How do I effectively migrate to Windows 7? How can I preserve and extend my existing investments? How do I manage costs? How do I keep my data safe and applications secure? Should I embrace cloud services? How do I ensure my applications are available and can be accessed? How do I take advantage of virtualisation?
It starts with the user Mobile users Task workers USER TYPES
www.intrinsic.co.uk Simple Benefit One image of apps & desktops One password & identity One instance of data One user experience – anywhere
Who in particular is driving this? The generation born in the 1980s who are now entering the jobs market, higher education and the electorate. They are the biggest generation in the history of the world. They account for about 1/3 of the world’s population and 1/4 of U.S. population.
www.intrinsic.co.uk What’s the goal? To enable businesses to be agile at the flick of a switch and deliver their ICT service to the optimal location, with a healthy level of ignorance about the technology.
www.intrinsic.co.uk All about users brokerqos & governancesingle application delivery model citrixvmware microsoft cisco
www.intrinsic.co.uk Cloud: What’s that then? www.intrinsic.co.uk Our core competencies with a badge tagged to it: Virtualisation, Storage, Security, Services, Servers, Networks Our core competencies with a badge tagged to it: Virtualisation, Storage, Security, Services, Servers, Networks By 2012, 20% of businesses will own no IT assets (Source: Gartner) By 2012, 20% of businesses will own no IT assets (Source: Gartner)
Cloud Computing 80% Rise of Cloud Computing 80% of Large Enterprise IT Managers are at Least in the Trial Stage for Cloud Computing Initiatives
What Constitutes cloud computing? SOFTWARE AS A SERVICE PLATFORM AS A SERVICE INFRASTRUCTURE AS A SERVICE
It’s a Journey REDUCED COSTS FLEXIBILITY MORE MOBILITY EASY TO IMPLEMENT AGILITY HIGHLY AUTOMATED END USER PRODUCTIVITY
www.intrinsic.co.uk Approach: Keep it Simple www.intrinsic.co.uk 1 End User Survey Stakeholder Workshops 2 Application Compatibility VDI Assessment Core I/O 3 Strategy Development POC Financial Modelling
Case Study: The Digital Campus Business Agility and Continuity Data Application Virtualisation User settings VDI Secure access to resources whether local or remote Lower Carbon Footprint – contribute to the universities green initiatives Extend the life of existing Desktop through VDI Striving for improved NSS results
The Results Anywhere desktop access to improve the student learning process Reduced IT administration through centralisation Improved central security and stronger governance Desktop as a service Applications on demand Follow me data Elastic private cloud Network as a service.
Lessons Learned Don’t assume you know what your end users want Don’t run in isolation from the rest of the university it impacts all areas Ensure that you have a virtualisation strategy defined that is a part of the IT Strategy Understand your licensing models with smaller vendors you may well be paying too much Consult with the staff and students – its positive PR Do undertake in a methodical process Application work is the most time consuming element but get it right and your implementation is a lot simpler and cheaper
The Numbers - Client Confidential 1000 desktops and 1000 are being considered for virtualisation: –Hosted Virtual Machines 1:1 - 100 Existing PC’s –Hosted Virtual Machines 1:M – 800 Existing PC’s –Hosted Shared Desktop: 100 –Citrix XenDesktop solution versus the As Is opportunities shows that implementing the proposed solution resulted in a TCO saving of £850, 371 over 3 years: Net Present Value savings £679,934 Return on Investment of 76% Payback Period of 12 months.
www.intrinsic.co.uk Summary www.intrinsic.co.uk Users Datacenter Delivering IT as an on-demand managed service.