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Published byHamza Rolston Modified over 4 years ago

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What Do Usability Evaluators Do in Practice? An Explorative Study of Think-Aloud Testing

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14 tænke højt test 7 virksomheder 2

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Dataindsamling Hypotese 24 timer og 54 minutter 4

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Dataanalyse 641 segmenter 35 nøgleord 6 grupper 5

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Analysis of results from a test session Analyse er ustruktureret 9 Analyse er ufuldstændige 9 Analyse som et sammendrag med brugeren 3 6

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Analysis of results from a test session ”Let’s sum up...” 7

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Confirmation of known issues as a test focus På udkig efter kendte problemer 8 Evaluatorerne havde forudset problemer 5 8

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Confirmation of known issues as a test focus Person 1: ” I think we agree on many of the issues” Person 2: ”Yes – I have already written the chapter, I just need the ammunition” 9

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Practical realities influencing tests Tekniske problemer 8 Ikke færdige prototyper 6 10

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Practical realities influencing tests ”Now...Let us see... [searches in prototype paper sheets]...these are brand new, so I have not looked at them before” 11

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Questions asked during a test Problemer bliver forklaret, ikke oplevet 13 Ledende spørgsmål 13 Unødvendige eller indlysende spørgsmål 10 12

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Questions asked during a test ”Did you notice this column?” ”What did you expect to see?” 13

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Trying to meet labratory-style scientific standards Evaluatorerne vil have lignende forhold for brugere 5 Stive eller kunstige procedurer 3 14

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Trying to meet labratory-style scientific standards ”We have to make sure that all the users get the same questions” 15

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Uncovering usability problems or utility concerns Brugere peger på anvendelighed eller mangel på 10 Evaluatorerne peger på anvendelighed problemer 7 16

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Uncovering usability problems or utility concerns ”This is just to tell you that I would not do it like this!” 17

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System failure... 19

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31 af 404 = 7,6 % 20

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