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Company Confidential 1 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Nokia N81 For Contact Centres.

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Presentation on theme: "Company Confidential 1 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Nokia N81 For Contact Centres."— Presentation transcript:

1 Company Confidential 1 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Nokia N81 For Contact Centres

2 Company Confidential 2 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Introduction There will be 3 different versions of the Nokia N81 1.Nokia N81 8 GB (WCDMA) (RM-179) 2.Nokia N81 micro SD (WCDMA) (RM-223) 3.Nokia N81 micro SD (EDGE) (China only) (RM-256) No WCDMA or WLAN

3 Company Confidential 3 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Keys and Controls (1/2) Intelligent Lighting Some keys which are used for controlling media applications are hidden until there is a use case for them (e.g. if the music player is in the foreground the media keys (play/pause, stop, forward, rewind) will light up; if the user starts a game, the game keys light up). Naviwheel Nokia N81 8GB supports a touch sensitive Naviwheel for fast scrolling through multimedia content. This key is integrated in the 5-way scroll navigation key. Supported applications and use cases are: Nokia Nseries Music Player => fast scrolling through play lists, tracks, artists Nokia Multimedia Gallery => fast scrolling through photos, videos Multimedia Menu => rotate the menu items The Naviwheel can be accessed by moving a finger around the 5-way scroll navigation key ring. There is a setting to activate Naviwheel: Menu>Tools>Settings>General>Sensor Settings>Navi wheel

4 Company Confidential 4 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Keys and Controls (2/2)

5 Company Confidential 5 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Music

6 Company Confidential 6 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Nokia N81 : HiFi Music On The Go Discover music Audio accessories with standard 3.5mm plug Visual Radio Hifi Systems PC rip and sync Purchase songs online Podcasting Dedicated music keys

7 Company Confidential 7 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Summary: Hear New. Plug in compatible stereo earphones via 3.5mm plug Easily load music from your PC or buy songs online Carry up to 600 CDs with you at all times Download and enjoy podcasts Explore media content fast with Navi wheel

8 Company Confidential 8 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Gaming

9 Company Confidential 9 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Try & Buy Play with Friends N-Gage Features The Discover N-Gage application gives an impression about the upcoming N-Gage service and will be installed before the full application It consists of: Space Impact Lite (preinstalled full game) 2 demo game titles A video showing the upcoming N-Gage experience A link to web pages which allows the user to register for information as soon as the service is available and to download the upcoming full N-Gage applicationwww.n-gage.com High Quality Games

10 Company Confidential 10 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Nokia N81 : Superior Mobile Gaming Dedicated keys with Intelligent Key Illumination Landscape gaming

11 Company Confidential 11 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD New Multimedia Menu

12 Company Confidential 12 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu - Gallery Gallery Last captured: The last stored image or video is opened in full screen viewer. It is possible to browse through all images and videos stored in Gallery by prev/next. Thumbnail of the last image or video is shown. Second line shows the storing date of the last item. Slideshow: Starts the slideshow (Gallery feature). Second line shows the number of images included in the slideshow. Albums: Opens the Albums view from Gallery. If there are no albums, the user can create a new album. Second line shows the number of albums.

13 Company Confidential 13 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu - Music Music Now Playing: Shows the currently (or latest) played track and playback state (play, paused). Album art is shown if available. When selected, opens the music player. Second line shows the title of currently/latest played track. (Radio is not supported.) Music: Selecting this opens the music menu with all songs focused. This allows access to all music in the device. Second line shows the number of tracks stored in the device. Podcasts: Selecting this opens the podcast menu with all episodes focused. Second line shows the number of episodes stored in the collection. Playlists: Selecting this opens the playlist menu view with all playlists focused. Second line shows the number of playlists stored in the device. Shuffle all songs: Starts music player in shuffle mode with a random song. Second line shows the total playback time of all music. OR Nokia Music store: Launches the online Nokia Music store. Second line shows text: "Explore new music and old favourites This is product configurable. Nokia music store is recommended to all products which still can manage the change.

14 Company Confidential 14 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu - Internet Internet If browser homepage is set to url: Home page and bookmarks The Internet tile contains browser home page as the first item, after which max 4 bookmarks from browser. Selecting homepage or bookmark launches the browser to the selected page. Second line shows the related url. OR If browser homepage is set to bookmarks: Bookmarks The Internet tile contains max 5 bookmarks from browser. Selecting homepage or bookmark launches the browser to the selected page. Second line shows the related url.

15 Company Confidential 15 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu - Contacts Contacts Favourite contacts: The user can manually select up to 5 contacts from the devices contacts list to the Contacts tile. These contacts are then fast and easily reachable for voice calling, SMS, and MMS. Thumbnails, if available for the selected contacts, are shown. Calling and messaging are addressed to the default number of the contact. Default number is shown on the second line. The user can arrange the contacts and modify them at any time.

16 Company Confidential 16 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu - Maps Maps The recent location objects: The Maps tile shows the location objects the user has used most recently. Maximum of 5 location objects can be shown. Selecting a location object launches the Maps application showing the selected location on the map. Second line shows the city and country information of the location as stored in the Maps application.

17 Company Confidential 17 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu – Games/Discover N-Gage Games Discover N-Gage: Opens the Tell Me More section in the Get N-Gage application. Second line shows text Play great games with friends around the world. Try game demos: Opens Games Demo List in Get N-Gage Application. Second line shows text Sample the fun, try N-Gage game demos. Download N-Gage: Starts Get-N-Gage Application. Second line shows text Get started! Install the N-Gage mobile gaming application. GetNGI is installed in devices shipping without FullNGI. FullNGI replaces the GetNGI content in the Games tile once it is installed.

18 Company Confidential 18 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu – Games/N-Gage Games N-Gage: Opens Deck Module in N-Gage Application. Second line shows text Play great games with friends around the world. My Games: Opens Games Module in N-Gage Application. Second line shows text Your N-Gage games and demos. My Profile: Opens Profile Module in N-Gage Application. Second line shows text Your N-Gage scores, points, and stats. My Friends: Opens Friends Module in N-Gage Application. Second line shows text Your N-Gage friends and acquaintances. Games Showroom: Opens Showroom Module in N-Gage Application. Second line shows text Your source for the latest N-Gage games. FullNGI is downloaded and installed by the user (if not included when shipping). FullNGI replaces the GetNGI content in the Games tile once it is installed.

19 Company Confidential 19 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Multimedia menu 1.0 – All tiles

20 Company Confidential 20 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Other Features

21 Company Confidential 21 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD BT Device Visibility S60 release 3.1 provides a temporary BT Device Visibility feature, which extends the BT discoverable options of the device to support temporary visibility for a limited, user-selectable period of time. The device is set automatically in hidden mode after the visibility time has expired Also supported in N95, N95 8GB, N76 and E90

22 Company Confidential 22 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Setting up a WLAN access point – WLAN Wizard Set up WLAN AP quickly and easily WLAN wizard available through: 1.Active standby 1.Scan>Create Access point>Start Browsing 2.To save battery power, turn WLAN scanning off when not in use 2.Menu>Tools>Settings Extra Features

23 Company Confidential 23 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Setting up a WLAN access point – Access Point set up Menu>Tools>Connection>Access Points

24 Company Confidential 24 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Shortcuts for the Browser usage ShortcutDescription 1Displays the Bookmarks List 2Searches the text in the current page 3Navigates back to the previously viewed page 4NA 5Lists open windows 6NA 7 8Toggles the Page View miniature image on and off 9Goes to the address entered *Zooms images in, making them larger #Zooms images out, making them smaller 0returns you to your Home Page or Bookmarks List CCloses the current window if more than one window is open

25 Company Confidential 25 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Data Transfer Application – New Features in version 3 UI Facelift Send Data (use other phone as storage device, one way only) & Retrieve (retrieve data from the other phone, one way only) functionality to complement synchronisation functionality Multiple shortcuts between multiple/one device(s) More Data types to be synchronised, i.e. MMS, SMS from old S60 phones, etc. User Controlled conflict handling

26 Company Confidential 26 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Data Transfer Matrix Device 1Device 2Data Transferred Device containing Data transfer application v3 S40 device supporting SyncMLContacts, Calendar, Notes Device containing Data transfer application v3 S40 with data transfer applicationContacts, Calendar, Notes, SMS, MMS Device containing Data transfer application v3 S80 or S90Contacts and Calendar Device containing Data transfer application v3 S60 rel. 2.0 or lowerFetch only: Contacts, Calendar, Images, videos, sounds, SMS Device containing Data transfer application v3 S60 rel S60 rel. 3.0:Fetch: Contacts, Calendar, Images, videos, sounds, SMS Synchronise: Contacts, Calendar Device containing Data transfer application v3 Device containing data transfer application v1 (some S device) Fetch and Synchronise: Contacts, Calendar, Gallery Files, Notes, SMS, bookmarks, recent calls, Device containing Data transfer application v3 Device containing data transfer application v3 (some S devices e.g N81) Fetch and Synchronise: Contacts, Calendar, Images, videos, sounds, Notes, SMS, MMS, bookmarks, recent calls, Active Notes.

27 Company Confidential 27 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Mass Memory (RM-179 only)

28 Company Confidential 28 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Managing Mass Memory (RM-179 only) The Memory application is used for managing and viewing the details of the mass memory. The following information can be viewed about this memory: name, total size, memory in use and free memory. The following features are supported: 1.Backup to mass memory Enables the user to backup the multimedia computer contents to mass memory. 2.Restore from mass memory Enables the user to restore earlier backed up data from the mass memory to the multimedia computer internal memory 3.Format mass memory The user can format the mass memory 4.Mass memory name The user can define a name for the mass memory. 5.Mass memory state The user can view details of the mass memory state, e.g. amount of data used per file type (images, audio etc.).

29 Company Confidential 29 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Troubleshooting the Mass Memory – An Overview 1.You have two ways to troubleshoot your Nokia N81 Mass Memory: 1.Using your Nokia N81 phone (Format) 2.Using your PC (Format, Scan, Defragment) 2.Preferably format your Mass memory using the disk format option in the Nokia N81 3.Do not format your Mass Memory using NTFS 4.Do not format your Mass Memory using Mac File System 5.If using the PC to format your Mass Memory use FAT 32 option 6.Detach your Nokia phone from your Computer using the "Unplug" to avoid damage to the Mass Memory may be damaged If the above do not help, customer should visit service point

30 Company Confidential 30 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Formatting Mass Memory in Nokia N81 This is the preferred option as it is fairly quick and will recreate the Symbian File system on the Mass Memory Warn Customer that all data will be lost Menu>Tools>Utilities>Memory>Options>Format Mass Memory

31 Company Confidential 31 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Managing Mass Memory through the PC If there are problems using the Mass Memory in the Nokia N81 and the user cant/doesnt want to format the Memory in the device, the following steps can be tried 1.Connect Nokia N81 to PC using USB Mass Storage mode 2.Run the Windows Scan drive UtilityRun the Windows Scan drive Utility 3.Run Windows Disk defragmenterRun Windows Disk defragmenter 4.Format the Mass Storage drive using FAT32Format the Mass Storage drive using FAT32 Warn customer that all data will be deleted 5.Disconnect Nokia N81 from PC using Safely remove Hardware UtilityDisconnect Nokia N81 from PC using Safely remove Hardware Utility 6.Format the Mass Storage device using the Nokia N81Format the Mass Storage device using the Nokia N81 To recreate the Symbian File system on the Mass Memory

32 Company Confidential 32 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Using Disk Error Checking Warning! This can take a considerable time (15 mins +) Precondition: Nokia N81 is connected to the PC using USB Mass Storage mode 1.In Windows Explorer right click Mass Memory and select Properties 2.Select Check Now 3.Select Automatically fix file system errors and Scan for and attempt recovery of bad sectors 4.Click Start

33 Company Confidential 33 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Using your PC Defragmenter Precondition: Nokia N81 is connected to the PC using USB Mass Storage mode 1.In Windows Explorer right click Mass Memory and select Properties 2.Select Defragment Now 3.Choose MASS MEMORY (E) – the user may have renamed this drive 4.Select: 1.Analyze – to determine the extent of fragmentation 2.Defragment – to analyze and start defragmenter

34 Company Confidential 34 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Formatting Mass Memory on your PC Precondition: Nokia N81 is connected to the PC using USB Mass Storage mode 1.In Windows Explorer right click Mass Memory and select Format 2.Select Quick Format 3.Select Start

35 Company Confidential 35 © 2005 Nokia N81__for_CCs.ppt / 26_Jun_2007 / T&VD Disconnecting Nokia N81 from PC Before disconnecting the device from PC be sure to eject it using (Safely Remove Hardware)


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