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Future airport turnaround ground handling processes Sicco Santema, Roeland Huijser, Robbin Stals. 15 th of October 2008 TRAIL.

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Presentation on theme: "Future airport turnaround ground handling processes Sicco Santema, Roeland Huijser, Robbin Stals. 15 th of October 2008 TRAIL."— Presentation transcript:

1 Future airport turnaround ground handling processes Sicco Santema, Roeland Huijser, Robbin Stals. 15 th of October 2008 TRAIL

2 A study on specifications for an ideal wide-/narrow-body ground handling concept Table of ContentTable of Content  Research question  Research method  Scope  Analysis  Concepts  Conclusion & Recommendations Future airport turnaround ground handling processes 2

3 A study on specifications for an ideal wide-/narrow-body ground handling concept Research QuestionResearch Question  Turnaround time reduction and a more reliable ground handling process by a new ground handling concept Future airport turnaround ground handling processes 3 Narrow body “What are the infrastructural and operational narrow body ground handling concept specifications, based on the current KLM Boeing ground handling turnaround process at AAS, such that in 95% of the turnarounds a turnaround time of 25 minutes is realized and the overall turnaround process reliability is improved?” Wide body “What are the infrastructural and operational wide-body ground handling concept specifications, based on the current KLM B Combi ground handling turnaround process at AAS, such that in 95% of the turnarounds a turnaround time of 45 minutes is realized and the overall turnaround process reliability is improved?” Narrow body “What are the infrastructural and operational narrow body ground handling concept specifications, based on the current KLM Boeing ground handling turnaround process at AAS, such that in 95% of the turnarounds a turnaround time of 25 minutes is realized and the overall turnaround process reliability is improved?” Wide body “What are the infrastructural and operational wide-body ground handling concept specifications, based on the current KLM B Combi ground handling turnaround process at AAS, such that in 95% of the turnarounds a turnaround time of 45 minutes is realized and the overall turnaround process reliability is improved?” |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

4 A study on specifications for an ideal wide-/narrow-body ground handling concept Research method Future airport turnaround ground handling processes 4 1)Theory of Constraints Critical path analysis 2)Group Decision Room Session Mapping the turnaround processes

5 A study on specifications for an ideal wide-/narrow-body ground handling concept ScopeScope Future airport turnaround ground handling processes 5  Regulations  Stakeholders  Network  B Combi / B  Current configuration  KLM service level |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

6 A study on specifications for an ideal wide-/narrow-body ground handling concept |Research question | Scope | Analysis | Concepts| Conclusions & recommendations | Process mapProcess map Future airport turnaround ground handling processes 6

7 A study on specifications for an ideal wide-/narrow-body ground handling concept Paths process mapPaths process map Future airport turnaround ground handling processes 7 |Research question | Scope | Analysis | Concepts| Conclusions & recommendations |

8 A study on specifications for an ideal wide-/narrow-body ground handling concept Data activity durations Data activity durations Future airport turnaround ground handling processes 8 Archival dataVideo measurements |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

9 A study on specifications for an ideal wide-/narrow-body ground handling concept Critical pathCritical path Future airport turnaround ground handling processes 9 B Average69 minutes 95%86 minutes Critical pathCatering B Combi Average144 minutes 95%186 minutes Critical pathCleaning |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

10 A study on specifications for an ideal wide-/narrow-body ground handling concept Concept specifications (B737) Future airport turnaround ground handling processes 10 ActivitySpecificationsCurrent mean [min] New mean [min] Deboarding- Use aircraft left front and left aft door.7,664,83 Boarding- Use aircraft left front and left aft door.16,310,3 Catering- Parallel catering of front and aft galley - Extra resources (equipment/manpower) 26,716,4 Cabin cleaning- Extra manpower (twice as much)23,411,7 Cabin check & cabin security check - Cabin security check by cabin crew13,66,60 Unloading- Continuous and smooth supply of baggage / freight - Tail tipping prevention 19,716,1 Loading33,717,8 Fuel service- Fixed fuel system at the ramp - Digital communication system for sending fuel note - Connecting bonding cable together with placing wheel chocks 22,215,2 |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

11 A study on specifications for an ideal wide-/narrow-body ground handling concept Concept specifications (B737) Future airport turnaround ground handling processes 11 ActivityProcess map specificationsCurrent starting pointNew starting point Catering-Put up a partition in galleys After deboarding5,5 minutes earlier Cabin check & cabin security check -Cabin check and security check in parallel After cabin security check At same time cabin security Check (10,5 minutes earlier) Fuel service-Passenger bridge / boarding stairs After deboardingWhen passenger bridges / boarding stairs are placed at both doors |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

12 A study on specifications for an ideal wide-/narrow-body ground handling concept Concept specifications (B747) Future airport turnaround ground handling processes 12 |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

13 A study on specifications for an ideal wide-/narrow-body ground handling concept ConceptsConcepts Future airport turnaround ground handling processes 13 Environment Safety Security Flexibility |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

14 A study on specifications for an ideal wide-/narrow-body ground handling concept Concept (B747)Concept (B747) Future airport turnaround ground handling processes 14 Period 2009 – 2014 Mean: 120 minutes Turnaround time: 158 minutes |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

15 A study on specifications for an ideal wide-/narrow-body ground handling concept Concept (B737)Concept (B737) Future airport turnaround ground handling processes 15 Mean: 55 minutes Turnaround time: 68 minutes  One extra catering truck, one extra catering employee  Four extra cabin cleaners  Combining cabin security check and cabin check  A partition in the galleys  Fixed wall energy |Research question | Scope | Analysis | Concepts | Conclusions & recommendations | Period 2009 – 2014

16 A study on specifications for an ideal wide-/narrow-body ground handling concept New distributionNew distribution Future airport turnaround ground handling processes 16 |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

17 A study on specifications for an ideal wide-/narrow-body ground handling concept Turnaround time reductionTurnaround time reduction Future airport turnaround ground handling processes 17 |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

18 A study on specifications for an ideal wide-/narrow-body ground handling concept Advantages narrow-body conceptAdvantages narrow-body concept Future airport turnaround ground handling processes 18  Possible advantages new concept KLM: – Direct cost decrease due to increase in aircraft utilization (more “up-time”) – Extra flight(s) or less aircraft needed – Connectivity improvement (shorter minimum connecting time) – Interchangeable narrow body fleet – Punctuality improvement – Environment, safety, security, labour conditions, flexibility  Possible advantages new concept AAS – Increase in gate capacity – Punctuality improvement – Environment, safety, security, labour conditions, flexibility |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

19 A study on specifications for an ideal wide-/narrow-body ground handling concept Conclusions (wide-body)Conclusions (wide-body) Future airport turnaround ground handling processes 19  The goal of 45 minutes turnaround time is not achieved  reduction from 186 min to 116 min  Cabin process determines still the critical path  activity catering  Reduction in turnaround time is not the motive for automation  security, environment, safety, flexibility |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

20 A study on specifications for an ideal wide-/narrow-body ground handling concept Conclusions (narrow-body)Conclusions (narrow-body) Future airport turnaround ground handling processes 20  The goal of 25 minutes turnaround time is not achieved  reduction from 86 min to 50 min  Critical path is in the cabin: cabin cleaning  The requirements can be approached more when the business model would “ partly” change to from networked to “Point to Point -low-cost” |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

21 A study on specifications for an ideal wide-/narrow-body ground handling concept Future airport Future airport turnaround ground handling processes 21 |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |

22 A study on specifications for an ideal wide-/narrow-body ground handling concept RecommendationsRecommendations Continue the cooperation between KLM & Schiphol  Further research to get more insight in variance of the involved activities  e.g. Lean theory  Investigate other aircraft types  e.g. B ER, A320  Investigate investments for design options  e.g. co- innovation Future airport turnaround ground handling processes 22 |Research question | Scope | Analysis | Concepts | Conclusions & recommendations |


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