Presentation on theme: "On-the-Job Training/ Subsidized Employment Training & UPDATES"— Presentation transcript:
1On-the-Job Training/ Subsidized Employment Training & UPDATES Presented by: SETA OJT/SE Team
2WelcomeGround rulesLocation of restroomsTurn cell phones on vibrateEveryone introduce themselves:Identify programIdentify role with the OJT/SE program.Focus will be on the changes to the OJT/SE DirectiveHands on examples, four different OJT/SE scenarios
4On-the-Job Training/Subsidized Employment (OJT/SE) “Hire first” programProvides paid training to the traineeProvides wage reimbursement to the employerTargets critical occupational cluster positions.WIA Directive #IS4-08, Page 1
5Enrollment Procedures Prior to Enrollment Customers must complete:SacWorks registrationBackground WizardAssessments to meet the minimum qualifications of applicable jobs.WIA Directive #IS4-08, Page 2
6Enrollment Procedures Prior to Enrollment Staff must complete:Scan Right To Work Documents into Vault.Verify eligibility & scan documents into Vault.Verify Background Wizard is complete.Complete IEP.WIA Directive #IS4-08, Page 2
7EnrollmentComplete contract (Attachment B, C, D, E) & submit to the SETA Monitor within 10 days of OJT/SE begin date. Enclose contract in an envelope and submit to SETA front desk for Time & Date Stamp.For CalWORKs customers- Complete 1st section of Attachment F- OJT/SE Customer Tracking/Placement Form and toWIA Directive #IS4-08, Page 2
9Supportive ServicesCalWORKs customers should request supportive services from DHA.SWCC may provide supportive services.Customer must be enrolled in activity code 81 if provided with supportive services through the SWCC.Refer to WIA Directive #IS2-08 for more information.WIA Directive #IS4-08, Page 3
10OJT/SE CompletionUnsubsidized Employment: send OJT/SE Customer Tracking/Placement Form (Attachment F) within 5 days of OJT/SE end date toContinued Employment Services: when no unsubsidized employment, OJT/SE providers are responsible for continuing employment services. Send Attachment F & note “Customer is continuing employment services”Termination Without Employment: Exit if customer contact lost or no other services are provided. All Attachment F indicating “OJT has ended prior to training completion due to…” will be exited from the active grant(s) unless prompted not to exit.WIA Directive #IS4-08, Page 3
12Follow-upFollow-up after OJT/SE completion required up to four quarters after exit.Follow-up documentation in SacWorks case notes.Employment follow-up on employment status, benefits, progress at worksite, raises, updated skills, certifications earned.If not employed follow-up on job search progress, how employment barriers are addressed, & skill enhancement(ie: workshops).WIA Directive #IS4-08, Page 4
14Duration of OJT/SELimited to the period of time to become proficient in the training occupation.6 month maximum time.Full-time required: 40 hours per week, no less than 32 hours. Recommendation for minimum of 35 hours per week.WIA Directive #IS4-08, Page 7
16OJT/SE Training Payments OJT/SE payments are provided to compensate for extraordinary OJT/SE payments are for regular wages only (up to 40 hours per week, 8 hours per day).No overtime, shift differential, premium pay, illness, holiday, commission pay, plant downtime or any period where training is not provided.Training reimbursement cannot exceed the state wage cap of $23.82.WIA Directive #IS4-08, Page 7-8
17Timesheets Flexible schedule- depends on the job & need. Establish the beginning of the work week.Timesheets and pay stubs required with signatures to verify.Financial copies must be legible- no scribbling, no white out.Errors must be crossed out with a line and initialed next to the correction.Standardized conversions.WIA Directive #IS4-08, Page 8
18Timesheets Continued… Minutes to Decimal Conversion Chart
19Timesheet Continued… Things to Remember: Lunch Breaks- ½ hour after 5 hours worked, unless shift is only 6 hours (California Labor Laws).No overtimeSignaturesDatesNeed timesheets for entire duration of the OJT/SE.Verify pay records match with reimbursement records.WIA Directive #IS4-08, Page 8
22Suitability of Trainees Assessment- right fit.Individual Employment Plan (IEP) required.Introduction of new technologies, new production or service procedures, upgrading to new jobs that require additional skills, or workplace literacy.WIA Directive #IS4-08, Page 8-9
23Employer Eligibility Not on Pattern of Failure. Have valid business license, necessary equipment, materials, & supervision to provide contracted training.No relocation within the last 120 days.WIA Directive #IS4-08, Page 9-10
24Multiple OJT/SE Enrollments On a case-by-case basis.Must gain approval from SETA monitoring unit via prior to OJT/SE enrollment.Justification required: benefit to the customer for another OJT/SE, barriers are addressed.WIA Directive #IS4-08, Page 10
25Critical Occupational Clusters Subgrant requirement of 90% of enrollments must be in occupations that are Critical Occupational Clusters.WIA Directive #IS4-08, Page 15
26Miscellaneous Policies and Procedures No OJT/SE contracts with the City of Sacramento or Sacramento County.No OJT/SE contracts for sites that are funded by SETA.No “Volunteerism.” Max observation is 4 hours.Waivers must be approved prior to OJT/SE contract execution.WIA Directive #IS4-08, Page 15
28Workforce Investment Act National Emergency Grant & Dislocated Worker Tiered Employer reimbursement rates:Employer Size. WIA/NEG OJT/SE- Dislocated Worker Reimbursement/Cap Rate:The negotiated reimbursement percentage may be between 50% and 90% of the participant’s hourly wage based on the number of employees.Employer size is based on the employment at the company’s local operation where the OJT/SE placement will be made.Refer to OJT/SE NEG Programs and Policy Questions and Answers pg. 8, #5 at:
29NEG & DW Continued… Reimbursement is as follows: Up to 90% of the participant’s wage rate for employers with 50 or fewer employees;Up to 75% of the participant’s wage rate for employers with employees; and,Up to 50% of the participant’s wage rate for employers with more than 250 employees. (Employers with more than 250 employees are limited to the standard WIA rate of 50%).Note: NEG funded training reimbursement may not exceed $23.82 per hour (California state average wage).
30NEG Continued…ENROLLMENT CODES Grant Codes: 338 National Emergency Grant 501 Dislocated Worker NEG OJT/SE trainees are to be co-enrolled in both grant 338 and 501. Activity Codes (JTA): 15 Other Core Services 30 Intensive Services- Case Management for Participants 32 Intensive Services- Development of Individual Employment Plan 42 Co-enrolled Intensive Services 55 On-The-Job Training 81 Supportive Services NEG OJT/SE Enrollment Codes and Corresponding Activities: Grant: Activities: , , 30, 32, 42, 81
31DW Continued… ENROLLMENT CODES Grant Code: 501 Dislocated Worker Activity Codes (JTA):15 Other Core Services30 Intensive Services- Case Management for Participants32 Intensive Services- Development of Individual Employment Plan55 On-The-Job Training81 Supportive ServicesNEG OJT/SE Enrollment Codes and Corresponding Activities:Grant: Activities:501 15, 30, 32, 55, 81
32WIA/CalWORKs Tiered Employer reimbursement rates: The negotiated reimbursement percentage ranges between 50% and 100% of the participant’s hourly wage.
33WIA/CalWORKs Continued… Enrollment Codes:/Grant Codes: 905 CalWORKs 201 WIA Adult CW OJT/SE trainees are to be co-enrolled in both grant 905 and 201. Activity Codes (JTA): 15 Other Core Services 30 Intensive Services- Case Management for Participants 32 Intensive Services- Development of Individual Employment Plan 42 Co-enrolled Intensive Services 55 On-The-Job Training 60 Non-WIA Funded Training Services (On-The-Job Training) CW OJT/SE Enrollment Codes and Corresponding Activities: Grant: Activities: 905: 42, : 15, 30, 32, 42, 55 Enrollment Procedures: The service provider will contact the SETA DHA Liaison to verify CalWORKs eligibility. The provider will also complete and electronically submit the OJT/SE Customer Tracking/Placement Form to SETA DHA Liaison
34Vendorized OJT/SE Tiered Employer reimbursement rates: The negotiated reimbursement percentage ranges between 50% and 100% of the participant’s hourly wage.
35Vendorized OJT/SE Continued… Benchmark Payments to Vendors: Vendors are paid per trainee based on the following performance-based outcomes:Placement Benchmark: payment for employment of CalWORKs recipient, provided that the following criteria are met:The Qualified Vendor has submitted to SETA and received approval of a signed OJT/SE contract with an employer that meets the OJT/SE worksite criteria.The CalWORKs recipient is enrolled in the SETA SacWorks system.The employer has hired a CalWORKs recipient approved by DHA.The CalWORKs recipient has completed 2 weeks of subsidized employment.
36Vendorized OJT/SE Continued… Training Completion Benchmark: payment for the wage subsidy paid to the CalWORKs recipient, not to exceed $3,000, or 100% of the CalWORKs recipient’s gross wages reimbursed during the training period, whichever is less, provided that the following criteria are met:The CalWORKs recipient successfully completes the training plan period.The CalWORKs recipient OJT completion is in the SETA SacWorks system.The CalWORKs recipient is exited to employment in the SETA SacWorks system.The CalWORKs recipient continues to be employed at least 32 hours per week at the wage agreed to or higher in the OJT/SE training plan.The documentation of wages paid (time sheets, wage records, pay stubs) and successful completion (evaluations and placement forms) are received by SETA.
37Vendorized OJT/SE Continued… Retention Benchmark: Earned when the customer is employed on the 90th day after the end of the training period and is working at least 32 hours per week at the agreed upon wage rate, provided that appropriate documentation of employment (check stubs or wage records) is received by SETA.Vendor Payment: The Vendor On-the-Job Training Program (OJT) Fiscal Report (Attachment N-2) may used to request benchmark payments from SETA (or a form that contains the elements of this report). A completed Placement Log SETA Subsidized Employment/OJT (Attachment M-3) is to be attached and submitted with each invoice.
38Vendorized OJT/SE Continued… Grant Codes:906 Vendorized OJT/SE201 WIA AdultCW OJT/SE trainees are to be co-enrolled in both grant 906 and 201.Activity Codes (JTA):15 Other Core Services30 Intensive Services- Case Management for Participants32 Intensive Services- Development of Individual Employment Plan41 Non-WIA Co-enrolled Intensive Services60 Non-WIA Funded Training Services (On-The-Job Training)Vendorized OJT/SE Enrollment Codes and Corresponding Activities:Grant: Activities:906: 41, 60201: 15, 30Enrollment Procedures:The service provider will contact the SETA DHA Liaison to verify CalWORKs eligibility. The provider will also complete and electronically submit the OJT/SE Customer Tracking/Placement Form to SETA DHA Liaison
40Workforce Investment Act (WIA) Eligibility: For eligibility guidelines, see WIA Directive IS#22-09 and attachments M-ODepending on funding, target groups eligible for OJT/SE are:Adults (WIA)Dislocated Worker (DW)Dislocated Workers eligible for National Emergency Grant (NEG) fundsCalifornia Work Opportunity and Responsibility to Kids (CalWorks) recipients
41Workforce Investment Act (WIA) Eligibility: Eligibility Training will cover five areas of federal and state employment regulations -Right-to-Work (RTW) DocumentationU.S. Selective Service RegistrationDislocated Worker & NEG DesignationCalWORKs GrantVendorized Grant
42Right-to-Work (RTW) Documentation Dept. of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) Form I-9 (Employment Eligibility Verification) lists acceptable documents.is the USCIS website where the Form I-9 Handbook, preparation instructions and pictures of acceptable documentation can be viewed.
43Selective Service System Registration Selective Service registration is required of all males who are at least 18 years of age, born after December 31, 1959, and who are not in the armed services or on active duty.A Request for Status Information Letter is required when a male born after December 31, 1959 has never registered with the Selective Service and is 26+ years or older. (Applicant Statement)
44Selective Service System Registration cont.… Males who are beyond their 26th birthday and are not registered with Selective Service, must demonstrate that this failure to register was not done knowingly or willfully.is the Selective Service website where registration requirements, and exceptions to registration, can be reviewed.
45WIA Dislocated Worker Criteria After complying with Right-to-Work and Selective Service Registration requirements, an individual must meet any one of five criteria to receive dislocated worker services.The WIA Dislocated Worker Worksheet is an information (dislocated worker acceptable documents) and verification assist tool, and is completed as part of the application process.
47STOPGAP EMPLOYMENTStopgap employment means work an individual does only because he has lost the customary work for which his training, experience, or work history qualifies him. Employment would be considered “stopgap” if the salary were substantially below the salary of the individual's primary occupation and/or if he is working substantially under the skill level of his customary occupation.There may be times when stopgap employment provides a self-sufficient wage, e.g., contract employment of employment obtained through a temporary employment service agency.Such employment would not change the individual’s dislocation worker status.Stopgap determination must be made on a case-by-case basis and consider an individual’s personal, family, financial, and employment situation.Individuals engaged in stopgap employment are reported as not employed.
48Workforce Investment Act National Emergency Grant Dislocated Worker Eligibility:National Emergency Grant (NEG) Dislocated Worker:Limited to dislocated workers with special consideration for those experiencing prolonged unemployment (21.5 weeks)Greatest barriers to reemployment.For eligibility guidelines, see WIA Directive IS#22-09.
49Workforce Investment Act CalWORKS & Vendorized Eligibility:California Work Opportunity and Responsibility to Kids (CalWORKs) recipients:The applicant must be on a CalWORKs (CW) Welfare To Work (WTW) grant.OJT/SE service providers must submit eligibility requests to the SETA DHA Liaison who coordinates with the County of Sacramento DHA Liaison for CalWORKs eligibility determination and OJT/SE approval.For eligibility guidelines, please see SETA Directive IS#22-09.
51Customer Flow Check SacWorks first before working with an individual. Contact staff providing initial services prior to providing intensive services.Transfer customer- document in case notes in SacWorks.
52Customer Flow Continued… Addendum must be current or updated, less than 90 days old.Refer to WIA Directive #IS1-08
53Gold Standard Directive Full WIA- OJT/SE eligibleCore & Intensive- OJT/SE eligible, CalWorks Grant only.Core Only- Vendorized OJT/SE eligible, CalWorks Grant only.Refer to WIA Directive # IS27-12
54Full-WIA CalWORKs Enrollment Co-enrollment into grant 201 & 905Grant 201:Activity code (JTA)- 15, 30, 32, 55Grant 905:Activity code- 42, 60
61Pattern of FailureDo not work with employers who have exhibited failure to hire OJT/SE Trainees.Employers who have terminated two or more trainees within a single calendar year prior to completion, or completion of their training and not retained for at least 6 months after training shall be placed on Pattern of Failure list.
62Pattern of Failure cont.… Program Operator should send employer information for Pattern of Failure as soon as aware of situation.If trainee quits, terminated for cause, or are not within the control of employer shall not be included. Program must clearly document the reason the exclusion meets this condition.Program must assess employers annually to determine if they have exhibited a pattern of failure.Pattern of Failure list is updated and sent out twice a year, January and July.
65Critical Occupational Clusters Sacramento Works, Inc.Critical Occupational ClustersSacramento Works, Inc., the local Workforce Investment Board, has taken on the role of engaging the business community by assessing the regional labor market and identifying critical occupational clusters in the Sacramento region, and developing a plan to train workers for the critical occupations. Sacramento Works, Inc. has identified nine “Critical Occupational Clusters” in our area. These seven clusters represent those occupations that are most consistent with our goal of helping job seekers, through the one-stop system, to find long term, career oriented employment. The following information provides a brief description of the “Critical Occupational Clusters”.OJT/SE Providers must target SETA-identified Critical Industry-related occupations and/or industries with employment opportunities available in the local area as reflected in the Critical Occupational Clusters Report. The current critical occupation information can be found at CareerGPS.com at (SETA Policy). To access the Critical Occupational Cluster report, use the web address indicated above.ADMINISTRATIVE and SUPPORT SERVICESThe Administrative and Support Services occupational cluster is comprised of a diverse group of occupations. In addition to occupations directly related to office administration, clerical support, and finance and insurance. Also included in this broad group are occupations that provide a wide variety of support-related activities and services, including firefighting and investigation and security related occupations.AGRICULTURE, FOOD, and HOSPITALITYThe Agriculture, Food, and Hospitality occupational cluster is primarily comprised of occupations involved in providing food production, food service and accommodations related activities as well as occupations providing customer service, recreation, and entertainment related activities.CONSTRUCTION and CLEAN ENERGY TECHNOLOGYThe Construction and Clean Energy occupational cluster is primarily comprised of occupations involved in the construction and design of buildings. Also included in this group are specialty trade contractors (e.g. Electricians, Painters, Carpet Installers, etc.), Cabinetmakers, Construction and Building Inspectors, Cost Estimators, and Welders. Many of the occupations in this occupational cluster are also directly related to clean energy technology.HEALTH SERVICES and LIFE SCIENCESThe Health Services and Life Sciences occupational cluster is comprised of occupations employed by hospitals, nursing and residential care facilities, physician’s offices, dental offices, outpatient care centers, and medical/diagnostic laboratories. This group also includes biomedical and life science related businesses.INFORMATION and COMMUNICATIONS TECHNOLOGYThe Information and Communications Technology occupational cluster is comprised of occupations involved in the design, production, and administration of communications and computer hardware and software systems and networks. As with Administrative and Support Services related occupations, many of the occupations in this category are employed, to some degree, across most industries.INSTALLATION, MAINTENANCE, and REPAIRThe Installation, Maintenance, and Repair occupational cluster is primarily comprised of occupations involved in restoring machinery, equipment, and other products to working order as well as occupations that typically provide general or routine maintenance or service on products to ensure that they work efficiently and to prevent breakdown and unnecessary repairs.TRANSPORTATION, PRODUCTION, and MANUFACTURINGThe Transportation, Production, and Manufacturing occupational cluster is comprised of a diverse group of occupations directly related to the actual manufacturing and/or production of goods, as well as the manufacturing of industrial machinery, recycling, and green energy manufacturing efforts. Also included in this category are occupations related to the storage, distribution, and transportation of manufactured goods. Many of the occupations in this occupational cluster are also directly related to clean energy technology.
66Critical Occupational Clusters Definition of Critical Occupational ClusterNew Jobs must be 40 or more.The hourly wage must be $10.00 or more.(Career GPS must be scanned into the SacWORKs Vault.)
67Critical Occupational Clusters Continued…. 90% of OJT/SE enrollments must be identified in the Critical Occupational Cluster list.Only 10% can be a non-critical occupational job, justification required.If more than 10% of OJT/SE enrollments are non-critical occupational jobs, the OJT/SE program can be put on Corrective Action. Justification required.For specific questions regarding the Critical Occupational Cluster, contact John Harden at (916)
68Critical Occupational Clusters Program Operators must target employment opportunities which are identified as high demand occupations.There are seven categories listed on the Critical Occupational Clusters list.Program Operators are required to verify the occupation is on the critical occupational cluster prior to enrollment.Verification must be scanned into the Vault system
72Business License/ Business Operation Tax Certificate Business License/Business Operation Tax Certificate (BOTC) copy must be submitted with first Trainee OJT/SE Contract.Copy must be scanned into Vault (in SacWorks) for every OJT/SE trainee.Copy must be valid and current for the entire OJT/SE training period.Renewal of Business License/BOTC required 30 days prior to expiration date.
73Contract Sample Attach B-OJT SE Contract SAMPLE.pdf Description Trainee Information Form OJT training\Attach C- OJT SE Description SAMPLE_1.pdfElements of Training OJT training\Attach D- Elements of Traijing - SAMPLE.pdfSuitability Determination Sheet OJT training\Attach E- OJT SE Suitability Determination Summary Sheet SAMPLE.pdf
74Contract Log OJT training\Copy of OJT Contract Log - SAMPLE_1.pdf Tracking-Placement FormOJT training\Attach F- OJT SE Customer Tracking-Placement From.pdfContract ChecklistOJT training\Attach J Contract Checklist.pdfContract Log OJT training\Copy of OJT Contract Log - SAMPLE_1.pdfContract ModificationOJT training\Attach G - Contract Modification.pdfRequest for Waiver OJT training\Attach H- Request for Waiver.pdfIEP - Sample OJT training\IEP Sample pdf
75Scenario # 1 Participant Information Jackie Chong arrived in the US from China in 2011 at the age of 30. Jackie was a baker in his country. Since he arrived he has only been able to find temporary part time employment. He and his family are currently on CalWORKS. His Quick Guide scores were: Reading 50%, Math 100%, Locating Information 50%. This indicates his limited understanding of the English Language. Customer has completed Self-Sufficiency calculator. He is now a legal resident and has provided his valid legal RTW documents but is not selective service registered.OJT/SE Program Operator: Peace Operations (PO)PO has been working with “The Red Dragon” restaurant, an employer interested in hiring a cook. There are other employees there that speaks Cantonese.Hourly Wage: $11.00Work Hours: 9:00 am – 5:30 pm (half hour lunch)Total Hours: 340; Total Weeks: 8.5; Days: 43100% reimbursed to employerBegin Date: August 19, End Date: October 16, 2013Federal Employer ID #:State Tax ID#:Employer Paid Benefits: Health, Dental, Paid Holidays – begin one day after OJT/SE completion.Customer had an interview on August 5, 2013 and has been hired.
76Scenario # 2 Participant Information: Maria Bellafonte has been in this country for the past seven years, she is a legal resident. She has provided all the necessary right-to-work documents. Maria worked as a receptionist and as a record keeping clerk in the past, she has been receiving Cal Works for the past 3 years. Maria has taken computer courses to maintain her computer skills.Maria is interested in working in the Administrative Clerical field; she has good customer service skills and the Choices assessment shows she has the interest, aptitude and ability for this field. Maria completed the self-sufficiency calculator.OJT/SE Program Operator: Peace Operations (PO)PO has been working with an Employer interested in hiring for a Billing & Account CollectorAce Limo Service/ $12.00Hours: 8:00 – 5:00 / Monday thru Friday (1 hr lunch)/ 40 hr per wk/14weeks/70 days/ 560 total trng hrs100% reimbursed to employerFederal Employer ID#:State Tax ID#:Benefits: Health/Med. / Paid Holiday/Sick & Vacation. Benefits start 90 days after unsubsidized employment starts.Employer wants to hire within the next couple of weeks, the training period would take approximately 3 ½ months. Preferably starting 8/16/13 and ending around 11/22/13.Program staff completed all enrollment documentation, verified background wizard and entered all necessary information in SacWorks. Program Operator sent Maria for an interview with the Employer to see if they were a good match. Employer calls Program thanking them for sending such an excellent candidate. He would like to hire her through an OJT/SE as soon as possible.
77Scenario # 3 Participant Information Ethel Williams has worked for Tiles R Us in the sales department for the past 7 years but was laid off on May 13, The sales department moved to Idaho and she decided not to move with the company. She is currently receiving UIB. She has been applying for work in the same field but has not had any luck. She was given the Quick Guide assessment and her scores were: Reading 100%, Math 100%, Locating Information 100% and she completed Self-Sufficiency calculator.OJT/SE Program Operator: Peace Operations (PO)PO has been working with “Let the Sun Shine In,” an employer in solar energy interested in hiring a sales person.Hourly Wage: $17.00Work Hours: 7:30 am – 4:00 pm (half hour lunch)Total Hours: 360 Total Weeks: 9 Days: 45 / 90% reimbursed to employerEmployer size: 50Begin Date: August 19, End Date: October 18, 2013Federal Employer ID #:State Tax ID#:Employer Paid Benefits: Health, Dental, Pension/ Retirement Plan - Begin one day after OJT completionCustomer had interview on August 12, 2013 and has been hired.
78Scenario # 4 Participant Information: George Glass is a 31 year old male. He worked as a Merchandise/Marketer for six years, he set up displays in stores for the merchandise this company distributes. He hurt his back two years ago, he received disability during his recovery period, and has been receiving CalWorks for the past year.George is interested in working at a job that is not labor intensive, he prefers to sit and is interested in working in an office where he can utilize his people skills; he uses a computer at home and has sufficient typing skills.George brought in his valid legal right to work documents and is registered for selective service.George completed the Choices Assessment and appears to be compatible with enough transferrable skills to work as a Customer Service Representative. He also completed the self-sufficiency calculator.OJT/SE Program Operator: Peace Operations (PO)PO has been working with an Employer interested in hiring for a Customer Service Rep.Service Industry Marketing/ $15.00 per hourHours: 8:00 – 5:00 / Monday thru Friday40 hr.per wk/14 weeks/70 days/560 total trng hrs.100% reimbursed to employerFederal Employer ID #:State Tax ID #:Benefits: Medical/Sick/Vacation - Starts at unsubsidized employment dateEmployer wants to hire within the next couple of weeks, the training period would take approximately 3 ½ months. Preferably starting 8/16/13 and ending around 11/22/13. Program staff completed all enrollment documentation, verified background wizard and entered all necessary information in SacWorks. Program Operator sent George for an interview with the Employer to see if they were a good match. Employer calls Program and in interested in hiring George right away through an OJT/SE.