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Resume Writing Training March 3, 2010

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1 Resume Writing Training March 3, 2010
4/6/2017 Resume Writing Training March 3, 2010

2 Gain a thorough understanding of what recruiters look for in a resume
4/6/2017 Program Objectives RESUME WRITING Gain a thorough understanding of what recruiters look for in a resume Understand the basic sections of a resume and how they should represent you Learn how to create a well-written resume that showcases your strengths, skills and experience

3 Why Fret Over Your Resume?
4/6/2017 Why Fret Over Your Resume? Recruiters use your resume for two reasons: SCREEN OUT candidates Identify the BEST MATCHED candidates Some Helpful Statistics 80% of candidates are screened out at the resume review stage Recruiters spend less than 20 seconds reviewing a resume 85% of professionals who review resumes glance at the current job title first Recruiters use the initial resume review to SCREEN candidates OUT of the process and find the best candidates It is critical to distinguish yourself from other candidates immediately Recruiters will typically spend under a minute glancing your resume for: Right type and amount of work experience Proper educational, certification or licensing requirements Correct technical background and skills Current location of candidate (for relocation purposes) In addition, recruiters will consider the resume presentation as an indication of the candidate’s writing skills, attention to detail and professionalism

4 Resume’s Ultimate Objective
4/6/2017 Resume’s Ultimate Objective To win the interview! By … Presenting a powerful overview of your experience “Selling” your qualifications Demonstrating your writing abilities and professional depth Showing that you take action to stay current within your profession and industry Ultimately, your resume is your vehicle to the interview. In order to get the interview, you need to have the proper resume.

5 Resume “Building Blocks”
4/6/2017 Resume “Building Blocks” Heading Objective Statement or Professional Summary Employment History Education Professional Development and Training Other Sections may include: Skills, Professional Affiliations, Publications/Presentations, Relevant Activities and Interests Resumes are made up of the same basic components. These are: Heading Objective or Professional Summary Employment History Education Professional Development and Training Other sections are personal preferences: skills, professional affiliations, publications, relevant activities and interests

6 4/6/2017 The Heading

7 Heading Name Mailing Address
4/6/2017 Heading Name Mailing Address If you have a temporary living situation, you may want to consider including both your temporary and your permanent address Telephone Number(s) Make sure those are numbers you check regularly and that the message you record for your voic is professional Address Again, make sure that the address you provide is professional and one that you check regularly The heading is an important detail on a resume Your current address should be the address of where a potential offer letter can be sent – you don’t want a recruiter to have to track you down to get this information telephone numbers should be labeled (cell, work, home) Although this is the most straight-forward part of a resume, you will be surprised at the poor judgment people exercise when compiling this basic information – particularly when it comes to addresses and voic messages associated with the phone numbers they provide!

8 Heading Format Examples
4/6/2017 Heading Format Examples Your Name Street Address City, State, Zip Phone Number(s) Your Name Street Address City, State, Zip Phone Number(s) Here are some examples of headings…formatting is a personal preference. Just make sure that the heading is clear and has all of the necessary information needed. Your Name Phone Number(s) Address till <applicable date>: Permanent Address: Street Address Street Address City, State, Zip City, State, Zip

9 The Objective Statement
4/6/2017 The Objective Statement

10 4/6/2017 Objective Statement Your current employment goal – focusing on the short term Sharpens the focus for the reader and sets the tone Convincing, direct statement of how you can benefit your future employer Defines: specific position/industry you are seeking, specific skills/qualifications you posses that are relevant to the position Recommended in the cases of: career change, specific requirements or limitations or less than three years of professional experience If you are making a career change, have specific requirements or limitations or less than 3 years of professional experience, an objective statement is recommended It gives the reader a clear understanding of what you are looking for in your job search

11 Objective Statement Examples
4/6/2017 Objective Statement Examples Company change Highly experienced sales professional with comprehensive strategic planning and execution skills, and $8 million in new client revenue added in 2 years, seeking a field sales position in the OTC industry to add similar or greater value. Career change Accomplished manufacturing supervisor seeking to leverage background in people management, customer orientation, productivity and quality management in an entry-level customer service position. Career advancement IT Professional with eight years of project coordination, programming and lead rollout execution seeking management opportunity and team-building potential within a corporation or small business requiring in-house technical facilitation.

12 The Professional Summary
4/6/2017 The Professional Summary

13 4/6/2017 Professional Summary States the specific position desired and why you are qualified for that position Highlights specific expertise and how they can benefit the future employer 3 or 4 sentences that reflect: a clear summary of your skills, experience and accomplishments, description of qualifications using industry specific keywords, proof of your ability to deliver what the future employer needs Recommended in the cases of: seasoned professionals (5+ years of experience) and candidates with noteworthy accomplishments If you have been in the workforce for more than 5 years and have noteworthy accomplishments that you would like to highlight up front, a professional summary is recommended. This is the key to lure the reader in.

14 Professional Summary Examples
4/6/2017 Professional Summary Examples Bilingual Operations Manager with 15 years experience, an MBA and expertise in warehousing, purchasing, facilities planning, staff management and cost control. Proven ability to provide the highest level of corporate services while consistently reducing expenditures by establishing competitive bidding processes leading to overhead costs reductions of 25% to 40%. You will notice that these professional summaries highlight noteworthy accomplishments: bilingual, # of years of management experience, MBA, published author. The recruiter will figure all of these things out when they read the rest of the resume, but by showcasing key accomplishments right up front, it will entice the recruiter to continue reading more. Results-oriented software developer and consulting project manager with six years experience at Big 4 firm. Experienced OO developer with particular expertise in Java and Extreme Programming (XP). Innovative problem solver, able to see the business and technical sides of a problem. Proven leadership, negotiation and problem resolution skills. Published author and frequent conference speaker at industry conferences.

15 Objective Statement Professional Summary
4/6/2017 Objective Statement Professional Summary Should I use one, both or none? Use one but not both Which one you use greatly depends on: Where you are at in your career progression (e.g., entry-level or experienced) What are the objectives you want to accomplish in your next move (e.g., advance in your current field, make a career change) Whichever you do not use, you can incorporate that information on your cover letter; e.g., If you do not include a professional summary on your resume, you can discuss your accomplishments and personal characteristics that uniquely qualify you for the position you are applying for on your cover letter So, which one should you use? Use one, not both The mainstream recommendation is to use either the Objective Statement or the Professional Summary, depending on your specific circumstances in your career. The Objective Statement or Professional Summary helps describe the value you can bring to a would-be employer through your skills and experience. It’s much easier for a hiring manager to find that value in a short paragraph than to try piecing it together from a lengthy history of professional experience and education.

16 4/6/2017 Employment History

17 Employment History What it is A list of:
4/6/2017 Employment History What it is A list of: positions you have held and/or currently hold the companies within which you held those positions and the location your tenure in each of those positions your roles, responsibilities and accomplishments while in each of those positions What it does Outlines what positions you held, what skills you used and gained in those positions and your achievements in each of those positions Provides evidence that you actually did what you said you did in your professional summary Format The format of how you present your work history can vary so try different styles to see which works best for clarity and ease of presentation Your Work History is the most important section of your resume, yet it's the one area where people make the most mistakes! This section is simply a timeline of what you have done in the past and what you are currently doing Most resumes leave a lot of information out of this section - some people use the Job Description as a basis for describing a position. It is important that you do NOT do this, as roles evolve over time, and it is a sad fact that Job Descriptions are not regularly updated, so often the official "description" actually bears very little resemblance to what the tasks actually are.

18 Tips … to keep in mind while listing companies, positions & dates
4/6/2017 Tips … to keep in mind while listing companies, positions & dates Companies You Worked For For smaller or less well-known companies or to provide some context to your experience, you may wish to include an “employer summary statement” (i.e., a short sentence about the employing company) If you left a company because they went out of business or your department was downsized, etc. reflect this on your resume Positions Held Start with your most recent position and work your way back in chronological order Include functional, common job titles – your position needs to be understood by the outside world Dates of Employment When recording dates, employers prefer to see month and year A couple of helpful hints when writing out your employment history are: When listing a company name, include an employer summary statement if you think the reader is unlikely to know the employer. For example, listing a company simply as “ABC Services, Mapleville, GA” gives the reader some information. Adding an employer summary statement such as “a 300+ person mortgage services company, providing access to the financial markets for clients ” gives the reader a context for your experiences, and they can better see how your experiences relate to their needs. the key is to include only the most important two or three aspects of the employer, such as their size, industry or locations.

19 Tips … to keep in mind while writing your position descriptions
4/6/2017 Tips … to keep in mind while writing your position descriptions Do not write them to read like job descriptions Keep it simple but remember that you are not there to answer any questions Use paragraph form and provide a high-level overview of responsibilities held while in the role Write in past tense for previous positions and in present tense for current position Keep in mind when writing position descriptions that employers are more interested in true responsibilities and achievements than in job titles or job descriptions

20 Tips … to keep in mind while writing your accomplishments
4/6/2017 Tips … to keep in mind while writing your accomplishments This is the place to brag! Consider the smartest way to show how well you did something and what you contributed to the company Use the SAR (Situation – Action – Result) approach in describing accomplishments Start with an action word and end with a result Use quantifiable data when possible - #s and %s will help you draw well-deserved attention to your accomplishments Highlight any technologies that you have used and the scope of your experience with them If you were in charge of a special project, describe the project and what the outcome of the project was When you list your accomplishments, answer the question: So What? Most people find the accomplishment statements to be the hardest part of the work history section to complete. For each position you’ve held, you need to have a number of accomplishment statements that show the both the skill and the level of ability. It is surprising how quickly some people can forget what they have achieved or play down their role in successes. Two golden rules about resume accomplishments: Resumes exist to advertise what you have accomplished Everybody has accomplishments, some are just better at hiding them than others. Nothing is more impressive in a resume than explaining specifically how you increased revenues and profits, improved product or service quality, or increased operating efficiencies or reduced costs. A good resume predicts how you might perform in that desired future job. It will also be a major focus of your job interviews, so spend time perfecting this part of your resume.

21 Employment History Example
4/6/2017 Employment History Example Executive Assistant Apr – Oct. 2008 Managed all administrative tasks, including scheduling meetings, conference calls and arranging travel for the VP of Sales and 30+ field sales representatives. Assisted in the development of sales reports and presentations. Handled incoming communications and responded to requests for information with discretion. Accomplishments Developed an innovative records management system to process travel-related accounting documentation which resulted in expediting reimbursements by 5 business days Managed and maintained files and filing system; designed and reorganized filing system allowing sales reps to locate files without assistance and significantly reduced number of lost and misplaced files Answered more than 200 telephone calls per day for eight sales reps using the Acme 5000 Deluxe Telephone System Typed 90 wpm without errors; helped others complete typing assignments, and substituted for office staff on vacation or maternity leave Don’t forget: Double check the tense that you use for each section – if the position was in the past, don’t forget to use past tense…stay consistent!

22 4/6/2017 Education

23 Education What it is A list of educational credentials
4/6/2017 Education What it is A list of educational credentials What it includes Institutions attended and locations Degrees and dates awarded Major and concentration Any awards or scholastic achievements/honors Format Listed in reverse chronological order Listed as one of the last sections of your resume Format: reverse chronological order showing completed degrees first To be impressive, list grade point averages of 3.5 or better and highlight any courses of study engaged in currently as they relate directly to the position you seek. the education section should always be one of the last sections listed, after all, you’re a professional now, not a student anymore

24 4/6/2017 Additional Sections

25 Additional Sections Professional Development & Training
4/6/2017 Additional Sections Professional Development & Training A list of any programs/training you have completed (other than formal education) Includes course/training title, who conducted it and course content and date(s) Skills A list of: Computer languages and software applications/programs Languages (other than English) and level of fluency Laboratory and research skills, analytical skills and/or management skills not mentioned elsewhere Professional Affiliations List of professional associations, committees and community involvement, especially if relevant to the target position and key work issues Highlight any leadership roles or positions held The additional sections are optional, depending on your background and experience

26 Additional Sections (cont.)
4/6/2017 Additional Sections (cont.) Publications/Presentations Highlights your published work and/or major presentations (if you have a lot of credits, summarize your work) Include stellar critiques or comments, if applicable Activities and Interests Only include this section if your activities/interests are directly relevant to your career interests and the target position

27 Formatting How your resume looks is as important as what it contains!
4/6/2017 Formatting How your resume looks is as important as what it contains! Font Don’t use … a font smaller than 10 pts – it is hard to read large fonts – they waste space fancy fonts – they may be distracting and hard to read flowery or fancy bullets Do use … a font of 14 or 16 pts for section headings and your name the same font throughout your resume standard fonts such as Times New Roman, Arial or similar Although you can use a combination of fonts and sizes of type, bold and italic letters, and regular and upper case letters to organize and accentuate information, you need to make sure that the information doesn’t get lost in the formatting. Some helpful things to keep in mind when choosing your font include: … Use standard fonts Using less common, non-standard fonts may cause your resume to look funky, which is bad if an employer cannot read it. Recommended standard fonts include: Times New Roman, Arial, Verdana, Century, and Courier

28 4/6/2017 Formatting (cont.) How your resume looks is as important as what it contains! Margins and Spacing Leave white space – crowded text is difficult to read Aim for 1-inch side margins and slightly smaller top and bottom margins Left justify the entire document Use a uniform style, keeping the sections lined up and consistent Use tabs, not spaces, to move across the page Pages Keep it within 2 pages If 2nd page is too short (less than 1/3 of a page), condense it to 1 page Include your name and page number on the 2nd page

29 Guiding Thoughts Resume wording precedes resume formatting
4/6/2017 Guiding Thoughts Resume wording precedes resume formatting Clear, clean and crisp wording and format Spell check AND proofread “Reality” check Keywords are key Customization of information Less is more Don’t forget the file name! Wording and formatting: Job seekers often make the mistake of manipulating the information to fit into a given format. Resume format shouldn't be primary consideration when preparing your resume. It is more advisable to concentrate on marketing yourself with powerful resume wording. However, once you are satisfied with the wording, resume formatting is just as critical - if your resume doesn’t appeal to your audience on an aesthetic level, the best writing in the world may never be seen Spell check/proofread: Make sure you spell check your resume using your word processing software. After you spell check it, proofread it! And then have a “fresh pair of eyes” proofread it for you. Spelling and grammatical errors are often missed and could be the end of your candidacy. “Reality” check: Do not make things up or inflate your accomplishments, level of responsibility or skills – this will come back to haunt you.

30 4/6/2017 Q & A

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