Presentation on theme: "Everything we know. For You"— Presentation transcript:
1 Everything we know. For You Norse ConsultingAmanda AllenScott BeckerMax ColanerJohna JohnsChristine KohrsAnn StewardTerri Stickels
2 Objectives Evaluation of the Taleo system Ease of job search and application processResponse time from the recruiterInteraction with the recruiter (if any)
3 Evaluation Process Data collected ApplicantDate AppliedRequisition numberPosition titleLocationStart timeEnd timeNumber of clicksFeelingsCommunication
4 Application ProcessApplied for 1-2 jobs per week beginning October 3rd through November 6thMinimum of 12 per personTotal of 89 jobsLocationsDrakeUniversity HospitalWest ChesterUC Health Business Center
5 Initial visit to website “Job Search”Tab locationOut of way, scroll down to find itTab wordingOverlooked tab because of excessive words“My Account Options”Font size and color are not easily discernibleDoes not lead to profile creation“Access My Profile”Font size and location7.5 font!Scroll down screen in the right side margin“Job Search”Tab locationOut of way, scroll down to find itTab wordingOverlooked tab because of excessive words“My Account Options”Font size and color are not easily discernibleDoes not lead to profile creation“Access My Profile”Font size and location7.5 font!Scroll down screen in the right side margin
6 Uploading resume Expect ease and convenience Auto-transfer function Incorrectly transfers informationWork Experience/School informationRefused informationWould not accept prospective date of graduationAccommodate range of resume formats – or specify otherwise
7 Getting to the search page Search pages options:There are two options that take us through 2 or 3 pages.Effectiveness:Both routes are long and not direct.
8 Search optionsThere are many options that we can choose from to search for jobs, but the advanced options do not work properly.The search box is not user friendly and hard to navigate.
9 Positives We like that all priority jobs are listed first. Taleo is used with some of your competitors so this is not new to applicants in the medical field.
10 Job titlesJob titles are inconsistent within the same locations and throughout different locations.Job titles need to be user friendly, it is hard to tell what a job is by the title.
11 Unclear communication expectations We expected to receive an additional , and be notified when we were no longer under consideration, instead it was required for applicants to log in the UC Health website to find this information out.Although we asked to received a rejection letter when we were no longer under consideration, we did not receive that .
13 Unclear status titles/labels We were uncertain in what each Submission status meant, and the differences in them.For example, “Application received,” and “Reviewing Resume.” Even though these status can be clicked on, the only description is under “no longer under consideration.”
14 Length of timeAs of November 14th, jobs applied for as far back as October 3rd are still in the “reviewing resume” phase.We feel as if six weeks to not have an answer either way is lengthy, especially for these more “entry level” positions.
15 External comparisons The hospitals we compared: The Christ Hospital Good Samaritan HospitalMercySt. ElizabethTri Health
16 Internal comparisons by location Application ReceivedReviewing ResumeNo Longer Under ConsiderationTotalUniversity Hospital338647UC Business Center41422West Chester19Drake7114212358970.21%17.02%12.77%100%18.18%63.64%11.11%88.89%36.36%
17 Internal comparisonSubmission status: application received, reviewing resume, no longer under considerationInactive (no longer accepting job submissions): 28 positions for submission statues with application received and reviewing resumeUniversity Hospital: Application Received 70.21%, Reviewing Resume 17.02%, No longer under consideration 12.77%
18 Internal comparison cont… UC Business Center: Application Received %, Reviewing Resume 18.18%, No longer under consideration 63.64%West Chester: Application Received 11.11%, Reviewing Resume 0, No longer under consideration 88.89%Drake: Application Received 36.36%, Reviewing Resume 0, No longer under consideration 63.64%
19 External comparisonSt Elizabeth (2), Christ Hospital, Tri Health, Mercy (2), Good SamPositives from other sites: Gave jobs in alphabetical order, overall layout (req number, job type, department name, and location), user friendly, communication (received after applying for position and once positions have been filled), uploading resume, gave better job descriptions and requirements for positions.Negatives: asking for additional information such as social security number, test was required to apply for a position