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Presentation on theme: " Did you know? In this ever changing complex world our “people” skills are more important than ever before."— Presentation transcript:


2 Did you know?

3 In this ever changing complex world our “people” skills are more important than ever before Why?

4 Researchers have found that our emotional awareness and ability to handle feelings rather than our I.Q will determine our success and happiness in all walks of life

5 “The rules for work are changing. We’re being judged by a new yardstick: not just by how smart we are, or by our training and expertise: but also how well we handle ourselves and each other” -Daniel Goleman

6 Emotional Intelligence is neither the opposite of intelligence nor the triumph of heart over head. Rather, it is the unique intersection of both. Salovey, Bar-On, Pert and Orioli [2002]

7 Emotional Intelligence is the ability to use our emotions effectively

8 Emotional intelligence is not new In 350BC Aristotle wrote: “anyone can become angry – that is easy. But to be angry with the right person, to the right degree, at the right time, for the right reason and in the right way – that is not easy”

9 We are currently living in exponential times with rapid change – we need to find a competitive advantage in a globalised economy. Emotional Intelligence is proving to be the critical factor for success However

10 EI has twice the power of IQ to predict performance. EI is also a better predictor than employee skill knowledge or expertise. Peter Salovey Did you know?

11 “no doubt emotional intelligence is more rare than book smarts, but my experience says it is actually more important in the making of a leader. You just can’t ignore it” -Jack Welsh

12 Leaders who demonstrate high levels of Emotional Intelligence in the workplace drive higher levels of employee engagement in the organization as evidenced by the individual engagement levels of their direct reports genos Did you know?

13 50% more likely to have lower turnover 56% more likely to have higher than average customer loyalty 38% more likely to have above average productivity 27% more likely to report higher profitability WWW.FASTCOMPANY.COMWWW.FASTCOMPANY.COM 2008 TEAMS with Higher ENAGAGEMENT

14 Only 25% of leaders have sufficient levels of emotional intelligence to drive performance in a business genos However

15 Gallup findings indicate that almost ¾ of the Australian workforce is disengaged

16 Organisations need to develop the EI of their leaders, if they are to improve employee engagement in your business.

17 Did you know?

18 In a recent global survey of 1,000 corporations across 15 countries, it was found that the levels of workplace stress have risen over the last two years. The survey found 6 in 10 workers in significant global economies experienced increased workplace stress. The Regus Group

19 China has the highest rise in workplace stress The Regus Group

20 Alarmingly 91% of adult Australians feel stress in at least one important area of their lives. Almost 50% feel very stressed about one part of their life Lifeline Australia

21 An employee with high emotional intelligence is able to respond appropriately to workplace stress and to emotional behaviour of his co- workers. Did you know?

22 Emotional Intelligence competencies found very effective to prevent stress among employees (Salovey, Stroud, Woolery & Epel, 2002,Ciarrochi, Deane, & Anderson, 2002).

23 Emotional intelligence isn't a luxury you can dispense with in tough times. It’s a basic tool that, deployed with finesse, is the key to professional success Harvard Business Review April 2003

24 Daniel Goleman’s analysis of 181 jobs in 121 organizations found that emotional competencies were the best differentiator between star performers and typical performers.

25 Egan Zehnder concluded that managers who derailed all had high levels of expertise and intelligence but many were arrogant and had a disdain for team work, i.e., they lacked EI.

26 “Employees with a higher level of emotional intelligence are assets to their organisation. I believe it will not be long before emotional intelligence is incorporated in employee screening and training processes and in employee assessment and promotion decisions” Galit Meisler, a researcher at the University of Haifa in Israel.

27 Did you know?

28 You can develop your emotional intelligence But it takes time......

29 Developing your Emotional Intelligence will : greatly enhance job satisfaction lead to high job performance Enhance long term mental health Provide better outcomes in work groups Improve leadership qualities Improve organizational success protect people from stress; and lead to better adaptation

30 Online learning has definite advantages over face-to-face instruction when it comes to teaching and learning, according to U.S. Department of Education. Studies found that students who took all or part of their instruction online performed better, on average, than those taking the same course through face-to-face instruction. Did you know?

31 At this time there are over 8,000,000 results on Google for Emotional Intelligence There are 200,000,000 results on Google for On Line Learning

32 Online education provides additional opportunities. It gives people greater opportunity for flexibility, for experiential learning, for illustrating things in multiple ways such as visualization. Did you know?

33 What does it all mean? “Life is change. Growth is optional. Choose wisely.”

34 The real key to personal and professional growth and happiness, is your emotional intelligence, which you can nurture and develop Steven Stein

35 Develop your EI today http//

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