4CLETSDOJ’s “California Law Enforcement Telecommunication System” high speed data networkEstablished by legislation in 1965Put in service in1970Replaced California’s Teletype System estb. 1931LEAWEB estb. 2001“JusticeMobile” estb – mobile optimized LEAWEB
5DOJ Information Technology Scope and Scale Mission Critical ServicesInformation services to more than 800 law enforcement and public safety agenciesSystems searched more than 1.5 million times per dayAvailability exceeds %
6Scope and Scale (cont.) Big Data CA DOJ houses the 2nd largest criminal justice data warehouse in the USBiometric information on more than 20 million individuals
7DOJ’s Solution Philosophy Provide secure and reliable, realtime access to CJI informationAnytime, Anywhere, from Any Device
9“I want us to ask ourselves every day, how we are using technology to make a real difference in people’s lives.” -President Barack Obama
10“JusticeMobile is a quantum leap forward for public and peace officer safety, and it demonstrates our commitment to facilitating the adoption of new technology by law enforcement” -Attorney General Kamala Harris
11Proliferation of Mobile Devices Mobile devices are everywhere… Mobile Devices such as smartphones and tablets have outsold Personal Computers since the year 2005.
12Images speak 1,000 words… The first image is at the Vatican in Rome in 2005 during the unveiling of the then pope. One regular phone taking picture. The second image was taken in 2013 near the same spot. Lots of tablets and smartphones recording the moment.
13IT’s Mobile Banking problem… Safe enough to manage entire banking and investment portfolio from my smart phoneMobile Apps developed for health care.Acceptable and widely used, comply with strict HIPAA requirementsLess targeted attacks on mobile devices vs traditional computersIT must find the right balance between security and business needs
14Challenges of Mobility Security – device and dataPolicy and ComplianceLack of available resourcesRapid rate of change
15Security Lost or Stolen devices Compromised devices Data Leakage PreventionCloud ServicesUser interrogationData at rest (on the device)Data in motion (to and from the device)and more
16Policy & Compliance Policy is behind technology Compliance itself is challengingCJIS Security Policy (CSP) written for desktops and laptopsCLETS Policies, Procedures and Practices based on CSP.
17Resources Limited Funding IT Project Cycles Lack of Infrastructure Lack of Smart devices with connectivity
18Rapid rate of change Technology always evolving Staff and software must adaptChange in IT is exponentialMoore’s Law
19DOJ’s Newest IT Solutions to overcome challenges JusticeMobile PlatformCA DOJ Mobile ApplicationJusticeMobile: Provides mobile access via “Smart Devices” to CLETSSmartJustice: Provides desktop and mobile access to Profile DataCalPhoto: DMV Photos/BookingsJusticeMDM: DOJ’s low cost hosted Mobile Device Management system
20JusticeMobileSecures and/or provides access to criminal justice data in the field from a mobile device
21JusticeMobile Story California DOJ Agents First Attempt No access to CJIS data in the fieldDispatch only or partner with another agencyFirst AttemptLaptops – not bolted downSecurity requirements made the devices not usefulLaptop security requirement – device encryption – PGP, enter password for device – device loads. Windows login, VPN login, two factor login, resources logins.
22JusticeMobile Story (cont.) CJIS Mobile Device AppendixPublished December of 2012Clear guidelines for compliance with CJIS PolicyConcept of limited function OS – iOS, Android, Windows MobileSecond AttemptApple iPadsMobilizing existing toolsCalPhotoDMV InfoLEAWebDOJ’s Messaging Switch Client
23JusticeMobile and Smart Device Technology Modern EffortJusticeMobile and Smart Device TechnologyDOJ Bureau of Firearms (BOF) first weekend deployed4 felony arrests otherwise not occurred300% increase in agent productivityUsing Armed and Prohibited Persons, DMV, etc.San Francisco Police Department; devices currently; more devices waiting to be deployed.San Francisco PD usersIdentify subjects in the field through CalPhotoUse mobile device’s camera to take crime scene photosConduct report writing in the fieldSupervisors approve reports in the field
24Benefits of DOJ Mobility What JusticeMobile and JusticeMDM can do for you Special OpsMountedBicyclesWatercraftAircraftTactical and officer safety – information in the fieldInvestigators in the fieldMotors
25DOJ’s JusticeMobile Development JusticeMobile AppDOJ developed Messaging Switch Client systemFormatted for mobileNative App
26DOJ Mobility Services Multi-Tier Solution Application: Justice Mobile (LEAWeb)Security Solution: JusticeMDMFull service (VPN and Advanced Auth)Open to multiple Smartphone and Tablet Platforms (iOS, Android, Windows)
27CJIS Requirements for Mobile Devices FIPS certified data encryption – in motion and at restAdvanced authentication to log into VPN tunnelMobile Device Management (MDM) softwareAbility to remotely “wipe” a device if lost or stolenPolicies to prevent data leakage (no screenshots, Siri, etc.)No CORI data stored on the phone
28Mobile Device Management (MDM) May be agency selected- or -DOJ’s hosted solution offering“JusticeMDM”
30JusticeMDM Highly Available Hosted in DOJ’s Data Centers Preconfigured with minimum policy set to meet requirements
31JusticeMDM (cont.) Partitioned by agency Multitenant Environment Full administrator access for the agencyRoll based access controls for agency adminsDirectory Integration
32JusticeMDM Benefits Quick and Easy Setup Compelling Price Points Administrator Support
33JusticeMDM Support Agency Tier One/Tier Two support For end usersEscalation straight to vendor or via DOJ’s Mobility Team
34JusticeMobile TeamContact InformationContact the JusticeMobile Team at:(916) 227-CAJM (2256)JusticeMobile webinars are hosted biweekly on ThursdaysFurther Information and forms available on CLEW athttps://oag.ca.gov/news/press-releases/attorney-general-kamala-d-harris-launches-justicemobile-app