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Interview Skills Workshop University of Limerick 19 th November 2007.

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Presentation on theme: "Interview Skills Workshop University of Limerick 19 th November 2007."— Presentation transcript:

1 Interview Skills Workshop University of Limerick 19 th November 2007

2 Outline Skills and Competencies Skills and Competencies The Interview The Interview Exercise - competency based interview questions Exercise - competency based interview questions That Question – T.M.A.Y. That Question – T.M.A.Y. Exercise – answering That Question Exercise – answering That Question

3 Skills – they just can’t get enough YOU Energy Teamwork IntellectSelf AwarenessSelf MotivationFlexibilityIT SkillsKnowledgeInitiative Communication Skills Empathy Self Belief

4 Examining the Skills Intelligence/ Technical Skills People Skills PersonalDevelopmentSkills ??????? ??????? Intelligence Research skills Research skills Managing Information Managing Information IT skills IT skills Numeracy Numeracy Problem Solving Problem Solving Ongoing development Ongoing development Attention to detail Attention to detail - Grades - Projects - Extracurricular courses - Hobbies

5 Examining the Skills Intelligence/ Technical Skills People Skills PersonalDevelopmentSkills ??????? ??????? People Skills Interpersonal Skills CommunicationLeadershipTeamwork Customer Focus InfluenceEmpathy Conflict resolution Dealing with customers & colleagues, Work experience, College projects & presentations

6 Examining the Skills Intelligence/ Technical Skills People Skills PersonalDevelopmentSkills ??????? ??????? Personal Development Self Awareness/Self Confidence Negotiation Energy & Enthusiasm ResilienceInitiativeAdaptabilityMotivation Ability to deal with change Networking Work Experience / Sports/ Clubs Arranging Events /Elections

7 Examining the Skills X Factor Drive Entrepreneurial Spirit Can Do Attitude “Cop-on” Airplane test Ability to put yourself in the Interviewer’s position Ability to read a situation Intelligence/ Technical Skills People Skills PersonalDevelopmentSkills ??????? ?????

8 What do Employers want? Taken from recruiting literature of 41 Employers who attended the UL Careers Fair on

9 Most Wanted List… Oral Communication Time Management IT Skills Team Working Multi-tasking Decision Making Problem Solving Managing own learning Presentation Skills Written Communication ENERGY Ref: Skillsproject.ie

10 The Interview – it’s showtime

11 Wishful thinking….. Just three little words……….

12 Employer’s Concerns CAN you do this job? CAN you do this job? Do you want this job? ( WILL ?) Do you want this job? ( WILL ?) Why are you the best person for the job and our company? ( FIT ) Why are you the best person for the job and our company? ( FIT ) CAN? FIT?WILL ? YOU

13 Interview Basics BEFORE Where, Who, How? Where, Who, How? Know the company - RESEARCH Know the company - RESEARCH Trends affecting the industry Trends affecting the industry Use Informational Interviews Use Informational Interviews Know what company wants Know what company wants Practise your competency stories Practise your competency storiesDURING First Impressions First Impressions Energy Energy Listen, then answer Listen, then answer Think positively Think positively Breathe! Breathe! Are we having fun yet? Are we having fun yet? Nervous is normal Nervous is normal Always ask a (contextual) question Always ask a (contextual) question

14 Interview Basics ALWAYS Put yourself in the Interviewer’s place Put yourself in the Interviewer’s place Know your CV and how to use competency stories Know your CV and how to use competency stories Make it enjoyable for them Make it enjoyable for them Know why you want to work THERE Know why you want to work THERE

15 Interview Basics ALWAYS (cntd) Have an answer to the “tell me about yourself” question Have an answer to the “tell me about yourself” question Practise the Strengths and Weaknesses question Practise the Strengths and Weaknesses question Enquire about next steps Enquire about next steps Say Thanks ! Say Thanks !

16 Interview Basics NEVER Sell yourself short - “I’ve only….” Sell yourself short - “I’ve only….” Make excuses Make excuses Lie Lie Reveal confidential information Reveal confidential information Run down their competitors Run down their competitors Confuse arrogance with confidence Confuse arrogance with confidence Look disinterested Look disinterested

17 Competency Based Interview Usually one-on-one Usually one-on-one Formal and appears stilted at times Formal and appears stilted at times Asked your describe your behaviour according to: Asked your describe your behaviour according to: The S ituation in which it occurred The S ituation in which it occurred The Action you took The Action you took The Result The Result S T A R

18 Interviewing: Competency Questions Worksheet 1

19 Competency Questions Exercise- Worksheet 1 1. Motivation 2. Managing Priorities 3. Initiative 4. Teamwork 5. Influence/Communication Refer to handout. Choose one question to answer. Then interview partner. Don’t choose same competency as partner.

20 Scorecard for Competencies Competency No. of Examples Score 1 – 5 Motivation24 Managing Priorities 24.5 Teamwork35 Influence/Communication23.5 Adaptability/Flexibility34.5

21 Telephone Interviews

22 Telephone Interviews Increasingly used as first selection method Increasingly used as first selection method Companies with ongoing recruitment needs Companies with ongoing recruitment needs In response to adverts or job site postings In response to adverts or job site postings Be prepared for call – avoid clueless response Be prepared for call – avoid clueless response

23 Telephone Interviews Zero distractions Zero distractions Simulate a business environment Simulate a business environment Desk - CV or application form Desk - CV or application form Agree on a time that suits you Agree on a time that suits you Check your voic message..and your web profile Check your voic message..and your web profile Practise answers out loud Practise answers out loud

24 So, tell me about yourself….

25 Tell me about yourself… Your personal statement summarising: Your personal statement summarising:  Education  Skills  Experience  Career Objective Theme: what I can do for YOUR company

26 Tell me about yourself… 90 seconds maximum, then STOP 90 seconds maximum, then STOP No jokes No jokes No “as you can see from my CV..” No “as you can see from my CV..” Practise out loud and often Practise out loud and often Give the people what they want Give the people what they want Tailor it a little for each employer Tailor it a little for each employer

27 Tell me about yourself… Education I am a Final Year student in the University of Limerick studying for a BA in Accounting and Finance. I have specialised in International Financial Markets and am completing my dissertation on the systematic effect of the weak dollar on international currency markets. I have achieved 2.1’s throughout my time at UL and am confident of achieving a 2.1 or perhaps a 1 st this year Skills I am motivated and driven and have shown this by combining working and studying over the last three years. I’m a confident communicator and have led and facilitated many debating and sports society activities in university. I enjoy interacting with people and have been heavily involved with customer facing activities for many years. I like setting challenges for myself and last year completed the Dublin City Marathon aswell as reaching the national final of the advanced Suduko Championships.

28 Tell me about yourself… Experience I have spent two summers working in the funds accounting industry and have become proficient on the industry specific IT systems as well as having a strong working knowledge of all the key terms in the industry. I have maintained a good network of friends and ex colleagues in the industry and they keep me up to date on the latest developments in the industry. In my part time job I am responsible for generating direct marketing revenues from 45 clients so I know what is involved in maintaining client relationships. Career Objective I want to build on my knowledge of the funds industry and become a Fund Accountant with my own portfolio of clients. I want to do this with one of the largest global players where my skills and enthusiasm will be recognised and rewarded, and where I can make a real difference to the company’s profitability and success

29 So, tell me about yourself….

30 Exercise 2 Devise a response to the tell me about yourself question, refer to worksheet for suggested structure

31 And Finally Know your skills/competencies Know your skills/competencies Know your skills stories Know your skills stories Know what the employer wants Know what the employer wants Give the people what they want Give the people what they want

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