Presentation on theme: "STRATEGIC PARTNER IN HR Work Service CEE. WELKOM Het land- en tuinbouw seminar voor Nederland en Oost Europa georganiseerd door de Nederlandse Kamer van."— Presentation transcript:
WELKOM Het land- en tuinbouw seminar voor Nederland en Oost Europa georganiseerd door de Nederlandse Kamer van Koophandel in Slowakije Professionele Sponsor
AGENDA 3 5 5 4 4 3 3 2 2 1 1 Case Studies and Benefits Tools Offer from HR Experts Advantages of our Services Work Service Capital Group
Construction of the Capital Group, a leader in providing advanced solutions in the field of personnel management in Central and Eastern Europe. MISSION AND DEVELOPMENT STRATEGY Group Mission To act as an experienced expert and a business advisor who prepares to its clients individual solutions to ensure maximum financial benefit, safety and comfort in the handling of processes related to human resources management. Development Strategy 4
6 LINKING THE BEST WITH THE BRIGHTEST 38% of our Strategic Customers would highly recommend us (Promoters). * NPS survey, Aug/Sep 2013
DEVELOPMENT MILESTONES 1999 Work Service established Wrocław, Poland 2002 2003-2004 Expansion to 8 main Polish cities. 2006 Stock Company 2013 2007 Entering Russian Market 2009 2010 2011 Leader in HR Resources Management in Poland, ambitious player in CEE. One and the only industry representative listed on Warsaw Stock Exchange. Leader in HR Resources Management in Poland, ambitious player in CEE. One and the only industry representative listed on Warsaw Stock Exchange. 2012
SCALE OF OUR OPERATIONS Group employment size in FTE (Full Time Equivalent)
2007 – LEADER OF TEMP SERVICES IN 2006 2005 – BUSINESS GAZELLE 2004 2004 – LEADER OF TEMP SERVICES IN 2003 2002 – ENTREPRENEURSHIP LEADER 2009 – CLIENTS LAUREL 2008 RECOGNITIONS 11 2010 – BOOK OF THE LIST – TEMP SERVICE LEADER
13 We respond rapidly to changes in customer environments and market conditions. We deliver tailored services to meet our customers' needs. We transform our customers' problems into effective solutions. Speed Flexibility Innovation
SALES STRUCTURE Q3 2013 REVENUES BY PRODUCT REVENUES BY INDUSTRY Source: The Company Work Service Group strategy assumes migration toward outsourcing permanent selection and HR consulting. Work Service Group is not addicted to a downturn in one sector of the economy.
TEMPORARY WORK 17 Lowered costs of selection, recruiting and personnel rotation. Full transfer of legal and administrative responsibility. Optimization of employment structure and forms. Minimizing costs of overtimes, weekend shifts, sickness leave, disable people local fees. Our service is your guarantee of business continuity with optimal labor cost structure. We are securing your business. Our service is your guarantee of business continuity with optimal labor cost structure. We are securing your business.
OUTSOURCING 19 Lowered costs of other than core business activities. Lowered costs of other than core business activities. Access to know-how, excellence and talented stuff of services operator. Access to know-how, excellence and talented stuff of services operator. Increased flexibility of business model and costs related to outsourced services. Increased flexibility of business model and costs related to outsourced services. Non-core activities transfer to experts. Non-core activities transfer to experts. Our personnel or functional outsourcing allow you to focus your competencies on strategic tasks. Our personnel or functional outsourcing allow you to focus your competencies on strategic tasks.
20 ●All types of production, all industries ●Warehousing and logistic services ●Quality control ●Maintenance, administration, cleaning ●Consumer service, call center ●Sales and merchandising ●Promotion and direct sales ●Qualified services for financial institutions ●Medic Staff and child care ●Cross-boarder people exchange ●HR Admin, payroll ●IT Outsourcing OUTSOURCING OUR SPECIALIZED ENTITIES
Top Management (directors, board members) Permanent placement: PERSONNEL SELECTION 22 High Level Management (head of sales, head of marketing/PR, logistic director, chief accountant) Mid and low level management (product manager, regional manager etc.) Specialists (i.e. engineering, IT) Non-managerial competencies specialists (marketing specialist, accountant etc.) Within Personnel Selection Services we offer: Mass recruitment Special high volume Recruitment Projects within limited time framework (Sales, Call Center, BPO/SSC) Multi location, redundant positions Greenfield investments projects High volume international recruitment including cross-boarder candidates relocation Other:
HOW DO WE REACH CANDIDATES? IN CASE OF NEEDS: Advertisement: pracuj.pl, gumtree.pl, goldenline.pl, facebook.pl, infopraca.pl, money.pl Local media advertising Access to reputation leaders „Pay it forward” action Transportation – it’s not your problem Recruiting office? We are everywhere… Mass media campaigns Social networking Huddles, agglomerations Contact with employers of similar profile, reducing Staff at the time SMALL LOCALITY LARGE AGGLOMERATIONS Mobile Recruiting Offices – Recruiting Bus College and Academy Recruitment Actions Candidates Database Sourcing Tests, Screenings and Interviews
HR Function Audit -Employees shortage -Sickness leave -Overtimes -Weekend shifts Competence Studies, Behavioral Interviews Mass Employment Reductions Outplacement Assessment Center Development Center Employees Satisfaction and Engagement Surveys Employees Evaluation Systems Compensation and Benefits Models Employer Branding 25 HR CONSULTANCY Our Strategic HR Consultancy competencies: Restructuring Personnel taking over (23’) Restructuring Personnel taking over (23’) Disable People local fees (PFRON) Interim HR MANAGER+ SMART SCAN Process Audits IN HOUSE Solutions SMART SCAN Process Audits IN HOUSE Solutions
SOCIAL RESPONSIBILITY ●Transparent conditions ●Law advisory ●Detailed guidelines ●Group insurance ●Regular and no delay paycheck ●Preferential offers: banking, insurance, telecom ●Special credit cards ●Internal trainings ●Coupon Program (see next slide) i.e.: fitness, local shops, restaurants etc. As a leading HR Operator we seriously treat our commitment toward Employers, Employees and Local Communities. We act socially responsible.
27 Work Club - a loyalty program for Customers For business Clients, out of gratitude for their support and collaboration. Club participants receive points within the program for each order placed. Points may be exchanged for attractive rewards to be used by employer. Work Club - a loyalty program for Customers For business Clients, out of gratitude for their support and collaboration. Club participants receive points within the program for each order placed. Points may be exchanged for attractive rewards to be used by employer.