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Create a collaborative campus Implementation, Launch & Future Integration Richard Schumacher, Manager, Technology Initiatives Mark.

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Presentation on theme: "Create a collaborative campus Implementation, Launch & Future Integration Richard Schumacher, Manager, Technology Initiatives Mark."— Presentation transcript:

1 Create a collaborative campus Live@edu Implementation, Launch & Future Integration Richard Schumacher, Manager, Technology Initiatives Mark Doering, Manager, Systems and Programming St. Louis Community College

2 Create a collaborative campus About STLCC Largest community college system in Missouri serving an area of about 700 square miles; created by area voters in 1962 League for Innovation institution Four campuses, three education centers Transfer, career and developmental programs Non-credit continuing education courses Various workforce development initiatives

3 Create a collaborative campus Numbers (FY07) 25,000 credit students each semester 40,000 non-credit each year 31,000 workforce development students 90 credit programs 57 workforce development programs 1,800 faculty (420 FT ) 3,500 employees

4 Create a collaborative campus STLCC Infrastructure SunGardHE Banner ERP system Single forest, single domain Active Directory All administrative, and most student/library workstations are running Windows XP – 8,000+ desktops All employees login through AD accounts All employees have Exchange mailboxes ( ) Growing use of Blackboard ( Enterprise ) Goal is to eventually authenticate all students through individual AD accounts

5 Create a collaborative campus Student E-mail Issues Students · Many do not have an e-mail account · Many do not update their Banner (student ERP ) information when they change e-mail accounts · e-mail address Faculty and Community Relations · Want a standard, reliable student e-mail address Administration · STLCC OneCard ID requires an e-mail account · College wants a way to build an ongoing relationship with, and a means to contact, alumni

6 Create a collaborative campus Technology Considerations Limited IT server support staffing Limited capital for student e-mail / data storage Banner is the trusted source for all student info Already have Exchange infrastructure in place, sized only for employee accounts ( 200MB / 1GB ) Already have district-wide AD authentication in place, DCs were sized for multiple years of student accounts Already plan to use Microsoft ILM (MIIS) for student AD account provisioning Limited help desk support staffing

7 Create a collaborative campus Student E-mail Decisions Accounts are for current, registered, credit students Accounts are created when students register Account ID created by Banner (3 rd Party ID) Windows Live account displayed in Banner Self-Service (along with other e-mail addresses) Accounts are marked as “Alumni” when student has not registered for three (Fall or Spring) terms Accounts will be optional (personal use) at first, becoming the official e-mail address for Fall 2008 Students may forward e-mail

8 Create a collaborative campus Other E-mail Decisions All Windows Live individual accounts will use the domain name Windows Live accounts will also be provisioned for all faculty and employees Employee accounts would be part of the disaster recovery plan – used for communication in the event of the loss of our primary data center and Exchange system The official employee e-mail address will remain the College hosted Exchange server one –

9 Create a collaborative campus Data Processing Plan Banner process runs in batch after COB Create 3 rd Party ID in Banner · This becomes the AD samAccountName · This becomes the Windows Live account prefix Create Windows Live address in Banner Import Banner information into Microsoft ILM ILM provisions AD account and imports changes to metaverse ILM provisions Windows Live account

10 Create a collaborative campus Initial Startup Preparations Add PIDM (Banner unique record identifier) to existing employee AD accounts Verify AD PIDM entry and display name against Banner student and employee records, make corrections Load Banner 3 rd Party ID with existing AD samAccountName, matched up by PIDM Have Banner generate 3 rd Party IDs for all other person records Add MX record for

11 Create a collaborative campus Processing Implementation Identity Lifecycle Manager Active Directory Exchange MA Metaverse CSV File Extract Data Banner

12 Create a collaborative campus Identity ManagementCSV Object=Person Display Name Name Given Name Initials CN samAccountName PIDM Birthdate Student ID Status Indicator Metaverse Object=Person Display Name Name Given Name Initials CN UID Windows Live ID PIDM Birthdate “A” number TempPassword Status Indicator Active Directory Object=User Display Name Name Given Name Initials CN samAccountName ExtAttribute PIDM ExtAttribute BD ExtAttribute AID ExtAttribute Status Windows Live Object=PassportUser SignInName Birthdate TempPassword OfferID

13 Create a collaborative campus Project Status Provisioning student AD and Windows Live accounts since January 12, 2008 – the initial run processed 26,089 student accounts Existing employee AD records were updated to allow Windows Live provisioning Daily batch updates of deltas As of last week, over 47,200 Windows Live accounts have been provisioned Student overview and help information is at

14 Create a collaborative campus Promotion and Marketing Website with: · Overview · Getting Started · FAQs · Documentation Signs and Posters Flyers Ads in printed schedule Faculty communications and training sessions

15 Create a collaborative campus Overview

16 Create a collaborative campus Getting Started

17 Create a collaborative campus Printable Getting Started

18 Create a collaborative campus FAQs

19 Create a collaborative campus Awareness and Promotion

20 Create a collaborative campus Challenges Getting the word out to the students Students finding address in Banner Getting the word out to employees / faculty “Overwhelming” vs. “not enough” content Faculty training options · Individual face-to-face · Live (service week) · Webinar / On-Demand · Campus Training Coordinators for E-mail Control on use of e-mail addresses

21 Create a collaborative campus Future Plans The e-mail account will be the official communications channel with students starting with the Fall 2008 semester Sungard Banner UDC will provide student and employee updates to ILM in near real-time ILM will provision Active Directory and Windows Live accounts in near real-time from the Banner UDC data stream Banner / Blackboard will be LDAP enabled for AD authentication ILM “2” provides self-service password reset capability for AD and Windows Live accounts

22 Create a collaborative campus Account Lifecycle Management Create Provision user (prospect/student/alumni/employee) Provision credentials Provision resources Policy authoring Policy enforcement Approvals and notifications Audit trails Policy Management Deprovision identities Revoke credentials Deprovision resources Retire User Role changes Password reset Resource requests Update

23 Create a collaborative campus Self-Service Password Reset

24 Create a collaborative campus Future Integration Identity Lifecycle Manager “2” Exchange ILM Web Service MA Metaverse Luminus Data Integration Technology SunGardHE UDC Adapter e-Learning Bb Web Service Active Directory Blackboard Authentication Banner Unified Digital Campus (UDC) Identity and Provisioning SunGardHE ILM Adapter

25 Create a collaborative campus Lessons Learned Communications, communications, communications With ILM, it was just as easy to simultaneously provision AD and Windows Live accounts as it would be to just do Windows Live Determine one source point for account information No hyphens (-) or apostrophes (‘) in Windows Live user names / AD samAccountNames Multiple support groups at Microsoft

26 Create a collaborative campus Questions? Mark Doering (Banner / Blackboard) 314-539-5078 Richard Schumacher ( ILM / Live@edu) 314-539-5351

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