2WHY SHOULD I BECOME AN ADVISOR/AGENT Be your own boss, Write your own paycheckOnly business that requires no investment from your endUse your network & ideasGeneral Insurance Industry - High Growth, Huge Potential, Untapped MarketYou have a skill set to sell but have never got an opportunity to start your business. This is the one to start…. As there is no fear of failure.Can derive substantial part of your income from this profession and also continue to earn year after year through renewals.
3Why General InsuranceHigh Growth: Rs.32,000 crore industry, growing at approx 20% per annum.Huge Potential: Current penetration in India is less than 1%Untapped Market: People need insurance, but only 1 out of 100 people are currently aware of the risks around them and buying general insurance. The rest 99 are still untapped.Huge Potential in health: Only 2% of Hospital Bill paid via insuranceIncreasing awareness: No one would like to compromise on health facilities even in times of recession for their dear ones.Rising cost of hospitalization-Apollo, Lilavati, Fortis offer world class facilities but at a substantial cost.
4Achieve success with the Leader WHY ICICI LOMBARDAchieve success with the LeaderAchievements and AwardsMore than 4 million retail customers and 100 million rural customersAssigned the iAAA rating by ICRA indicating highest claims paying abilityAdjudged as the 'General Insurance Company of the Year' at the11th Asia Insurance Industry Awards 2007It is a house hold name and the easiest to sell to the customer.Leader in the health product segment with innovative health productsCompetitive rates in all class of productsICICI's retention philosophy-business always booked with original agent
5What is in it for you? Widest Product Portfolio Retail Motor Health – CHI, Critical Care, Health Advantage PlusTravelNon Retail ProductPackage ProductsHome & Building InsuranceEducational Institutes Package PolicyPackage policies for Hotels, Petrol Pumps, Malls & MultiplexesSME Package PolicyCorporate CoverBusiness SolutionsMarineBurglaryFire & Special PerilsGroup Health and Group Personal ProductsAll miscellaneous and Liability products
6Health Insurance Proposition Attractive proposition: Long term yield-almost 100% renewals in health as:People renew because of continuity benefit-PED coverageOnly channel/company knows renewal date - no competitionPremiums remain constant or increaseAttractive payouts- 15% even on renewalsRenewal income stream from a 2 adult floater CHI with higher aged 33 yrs
7Health: Wide Product Portfolio Critical CareCovers 9 Major Critical Illness+ PA (Death and PTD)No survival clause. Payment on diagnosisPolicy Tenure of 3 yrs and 5 yrsSum Assured of 6 lacs and 12 lacsCHI-(Comprehensive Health Insurance)No co-pay & No sub limitsFloater Options to cover all members of the familyConvalescence Benefit of 10,000Cashless at hospitals with growing network30 day pre & 60 day post hospitalisation expenses coveredHealth Advantage PlusTax Benefit in 80DCHI coverage +OPD (Out Patient) CoverageDental coverageDiagnostic coverage even without HospitalisationPre existing diseases covered after 2 consecutive renewals.Personal ProtectCovers Accidental Death & Permanent Total DisabilityCovers Accidental Hospitalization ExpensesSum Insured options of 10 lacs and 25 lacs
8MOTOR INSURANCE PROPOSITION Most competitive rates in the marketWidest cashless networkCashless network even for CV24 hour dedicated call center to lodge your claims and check claim status onlineGet pvt car quote on your mobile when meeting your client instantly through “INSURE 24X7”RED CARPET-Premium service for your platinum CV customers
9Business BenefitsComprehensive Training: Prarambh is our 1 day comprehensive product training held in your nearest branch to impart product and process knowledge to get you ready to answer your customer queries. Advanced training is also organized at later date to enhance your selling skills & upgrade your product knowledge.Easy & Quick Policy Issuance – IT tools at your disposal for quick policy issuancei-Agent- An internet based agent portal built to provide policy issuance and reporting capabilities. Each agent is provided with a unique login to the portal through which he can login and access the various features of the portal which include renewal reminders, payout details, booked business details & policy print.Insure 24X7-Get quotes of pvt car on your mobile instantly or from our website.Customers can renew their policy on our website and you get the credit for it.Dedicated branch manager and sales support for corporate calls.
10Business Benefits Fastest Claims Settlement- “Lightning Fast Claims” is our promise to the customer and we help you achieve the same through our in house claim teamsOnly company providing CV cashless facilityWidest cashless network of hospitals & garagesTie-ups with Garages & Hospitals pan-India for cashless facility- In house health claims team i-healthcare.Dedicated Call Centre which works 24X7 to facilitate claims anywhere in India.Claim Status can be checked online 24X7.Red Carpet-Premium service for your platinum customers.Agent Service Desk (ASD)Clear Turn Around Timelines (TAT) & EscalationAgents Web Page – Grievance Redressal, Training Module, Refer an Agent
11Testimonials from our advisor family I have been working with ICICI Lombard since last 4 yrs and it has been a wonderful experience, all its employees are ready to help us any time. Good claim settlement, on time policy delivery, lowest quote have also helped me in increasing my business in leaps and bounds so in a way I can say yes, U KEPT ME GOING- RUPALI RAJENDRA MANE – Pune – Star Performer – March’09I have been associated with ICICI Lombard for past 3 years, there have been a lot of attempts by other general insurance companies to poach me & convince me to do business with them, but ICICI has been able to retain me for last 3 years & it is only because of their ability to identify new opportunities & changes in the markets & design & develop products according to the current needs of the markets.. Periodically, I receive mobile SMS & newsletter from the company & am always kept updated of the changes & new product launches.. With their retention guidelines & conversion % I not only take care of my renewals but also can concentrate & generate on new business. Today Customer satisfaction & prompt service is the only the mantra of my success & ICICI provides me all.- TARANJIT S ANAND – Mumbai -- Star Performer -- Jan’09
12Testimonials from our advisor family Health insurance is that the fundamental concept that it balances cost across a large, random sample of individual including their family members. In effect, everybody definitely needs health insurance coverage due to increase in medical expenses. My Mantra for Success is Self-confidence is the first requisite to great undertakings. I take immediate control of my Emotional, Physical and Financial destiny. Not all intelligent people succeed. It is important to exploit the inner self and use intelligence to give some productive output. Thus the implementation of intelligence is equally necessary for success. There's always the easy way and the right way when it comes to deciding what goes with which shoes, or purse, shirt and what not. And when it comes to any kind of general insurance, yes people prefer ICICI LOMBARD-THYAGARAJAN S : Top Health Advisor (Feb’09) – BangaloreI am proud to be active part of ICICI LOMBARD FAMILY. As this association is almost 2 years old, when i started Gen Insurance, I was working two more G.I. companies, But the response i got from ICICI Ambala is remarkable now for me G.I. is only ICICI Lombard. As a student i have to concentrate my studies also. With this organization i am doing hassle free working. I got so many remarks from customers, “Really working 24*7 ", " Process oriented general insurance company ". Some time back i started selling health products, HAP, CHI, PP all these products are very much informative and reducing mental barriers of the customers who are health conscious. Success mantra for health products are " Do not sell forcefully, Convince and polite follow up will give you 5 more leads than a single customer "..For retain your customer you need to be very careful for every call of customer. He need mental and monetary support on the time of claim. Your soft voice and hassle free claim settlement retain your customer better way-SUMIT PAL SINGH- Top Retention Advisor (May’09)- Ambala.