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Student HELP entitlement calculations Part 1

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Presentation on theme: "Student HELP entitlement calculations Part 1"— Presentation transcript:

1 Student HELP entitlement calculations Part 1

2 Overview The entitlement process Output Alert Notices How to download notices What information is provided How to manage entitlements HELP reports How students monitor entitlements

3 Student entitlement calculations – When is entitlement use calculated – What can delay the process – What is an adjusted debt – What is an invalidated debt

4 In what order are units processed? Different census dates units with earliest census date Same census date different providers first units reported to HEIMS Multiple units - same census date most expensive first 1. Units of study with a census date in the current period 2. U nits of study with census dates in an earlier reporting period

5 Output Alerts Notices are issued when students have: – a FEE-HELP balance of 40 % or less – invalidated units of study – adjusted units of study – exceeded OS-HELP & Commonwealth Scholarships entitlements

6 Output Alert Notice

7 Log in with your HEPCAT/HEIMS ID HEIMS Administration

8 Output Alert Reports Select SELS to view Output Alert Report

9 Output Alert Reports for FEE-HELP

10 Entitlement benchmark alert report

11 Click on download data

12 Save report

13 Open report

14 Entitlement output alert report FEE HELP balance of 40% or less

15 Entitlement output alert report FEE HELP balance of 40% or less

16 Entitlement output alert report FEE HELP balance of 40% or less

17 Entitlement output alert report FEE HELP balance of 40% or less

18 Entitlement output alert report FEE HELP balance of 40% or less

19 Entitlement output alert report FEE HELP balance of 40% or less

20 Entitlement output alert report FEE HELP balance of 40% or less

21 Invalidated/adjusted records report

22 Save report

23 Open report

24 Click yes to open

25 FEE HELP assistance invalidated/adjusted output alert report

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32 Remainder of fees cannot be paid through FEE-HELP

33 OS-HELP assistance Invalidated report student has exceeded entitlement

34 OS-HELP assistance Invalidated report Student has exceeded entitlement

35 Select Commonwealth Scholarships to view Output Alert Report

36 Output Alert Reports for Commonwealth Scholarships

37 Invalidated records report

38 Commonwealth Scholarship Invalidated output alert report

39 Entitlement benchmark report Students with 1 scholarship remaining

40 Commonwealth Scholarship Output Alert for Entitlement benchmark Students with 1 scholarship remaining

41 Questions?

42 Student HELP entitlement calculations Part 2

43 Entitlement requests Details on students usage and balance for; – FEE-HELP – Commonwealth Scholarships – OS-HELP Information is requested in two ways – HEIMS Administration – HEIMS Web Services interface

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45 General Reports

46 HELP program reports

47 Report lists adjusted FEE HELP debts

48 Adjusted FEE-HELP Report

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50 Invalidated/Adjusted Output Alert Report Adjusted FEE-HELP Report

51 Select Full Year Report

52 Select FEE-HELP Detailed Report

53 FEE-HELP Detailed Report

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56 To view the records click on the EFTSL amount

57 Invalidated records will have a status of invalidated FEE-HELP Detailed Report

58 FEE-HELP assistance invalidated/adjusted output alert report FEE-HELP detailed report, with invalidated status selected

59 How students can monitor their entitlements MyUniAssist – Details of HECS-HELP FEE-HELP including VET FEE HELP OS-HELP Commonwealth Scholarships

60 Questions?

61 Need more help? For all your data questions contact Tertiary Information Management and Analysis Section Telephone: (02)

62 For all your policy queries Policy and program management Administration of FEE-HELP and VET FEE-HELP Financial estimates and payments HELP IT System (HITS) Contact Communications & Student Support Team


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