Presentation on theme: "Corporate Presentation"— Presentation transcript:
1Corporate Presentation Exclusive presentationPirámide DigitalConfidentialCorporate Presentation“Solutions” to optimize revenue and profitability of your businessHPO High Performance OrganizationsProducts SuiteThis presentation can be downloaded from:http: / /
2Agenda Pirámide Digital Questions and Answers Mission Vision Values Products & ServicesResults Generating ActionsTop Level Management ConsultingTop Level TrainingPartnershipsExperienceCustomersPersonalPirámide Digital Today!Market nicheQuestions and AnswersEstimated time: 60 minutos
3Pirámide Digital Founded by 2.002 Dedicated to providing effective solutions for advising, consulting, training, technology, outsourcing and management services at top level for telecommunications and utilities industries.Solid growth over timeWorld class products / services
4Mission“Provide to the telecommunications and utilities industries, the most effective management tools to optimize top management knowledge and skills to achieve predicted results, through high quality solutions with leading edge technology and highly trained professional staff”.
5Vision“"To be and be seen as the leader in the telecommunications and utilities, in consulting, training, technology and outsourcing services to top level managers“.
6Values Results Responsability Customer Driven Service Culture CommitmentConstancyRespect for human dignityTeamworkCommunicationBusiness EthicsConfidence in the wordResults
8Best Business Practices SPIN SellingISO 38500BPR LeanISO 27000BS 25777NPISIT-PGeTOMTAMABC
9Pirámide Digital PRODUCTS & SERVICES Results Generating Actions Top Level Management ConsultingTop Level TrainingPartnerships
10Results Generating Actions Strategy, Management and Operation of telecommunications companies and utilitiesBundling / packagingConvergence - Triple / Quad / n-playBusiness and Communication PlanRevenue Assurance and Fraud ControlOutsourcing and efficiency of channels:SalesLogisticsDistributionInstallationRepairBillingCollectionOutsourcing and efficiency for Customer Loyalty
24Top Level Training Managers Development Time effective Administration Team CommitmentLeadershipResults Generation MethodologyNegotiationOrganizational & Personal ImprovementCore BusinessHigh Performance OrganizationsLive learning for top executivesFocus Results Management
25Top Level Training Methodology TOTAL INMERSIONMANAGEMENT TEAMManagementExperienceKnowledgePRE - DESIGN.Tailored to the needs of the company and management teamMANAGERS DIAGNOSTIC.Executive report deliveringResults oriented management methodologyAdrenalinaNotsatisfied effort
26Partnerships Parquesoft Optima Innova Systems ASI Consultant Open Systems. Telecom y UtilitiesBusiness & Operation Support Systems. BOSSMediation & ProvisioningCRMBusiness IntelligenceFraud managementParquesoftIT Consultancy serviceCustomersBusiness strategy supportPeopleProcessesOptimaIT Critical processesTunningPerformance OptimizationIT multiplatform integrationInnova SystemsDocumentation managementASI ConsultantIT Consultancy servicesCaribbean International UniversityManagement trainingOnline trainingPhD, Masters, Bachellor, Executive programs tailored made
27Field experience Fixed phone lines. Results: Operation, generating profits for USD 80MBusiness plan developmentCommercial Strategy Top-Down.Launching & OperationNetwork recovering management for 100K customersImplementation of BOSS Business & Operation Support SystemsSales, retention and loyalty managementIT Updating from Fortran 77 to OracleOperation strategy definition, using e-TOMMobile phonesPurchase, operation, valuation and sale of the company. Generating value $ 600M / 3 yearsChurn reduction from 10% to 2,5%. Profit of USD 80MFraud management from USD to USD 4 per month.Billing error reduction from 30/100 to 7/ Profit ot USD 2M per monthChurn reduction in unstable economies avoiding bankruptcyPublic phonesRevenue assurance and fraud management strategy. Profit of USD 2M
28Field experience Data Transmision Results: Commercial Strategy Top-Down.Operation strategy definition, using e-TOMBOSS Business & Operation Support Systems definition to leveraging business. Profit of USD 7MInternet Service ProviderBusiness and investment planLaunching and operationISO CertificationOperation to achieve break even pointProfit of USD 3.5MStocks managementTV Cable / AirReduction of billing error level from 30% to 7/10.000ConvergenceOperationValue added services
29SIEMENS. Convincing technology Field experienceData TransmisionObtained results:Commercial Strategy Top-Down.Operation strategy definition, using e-TOMBOSS Business & Operation Support Systems definition to leveraging business. Profit of USD 7MInternet Service ProviderBusiness and investment planLaunching and operationISO CertificationOperation to achieve break even pointProfit of USD 3.5MStocks managementTV Cable / AirReduction of billing error level from 30% to 7/10.000ConvergenceOperationValue added servicesSIEMENS. Convincing technology
32Pablo G Páez PhD PhD Business & Management. AIU. USA Top level executive. CEO. Co-founder / Co-owner of Pirámide DigitalTwenty years of international work experience in over thirty countries in: mobile operators, fixed service, Internet service provider, TV cable / air, data transmission, beepers, technology companies, and Customers services as well as contact centers. Had been Chief Executive Officer, Chief Operation Officer, Chief Sales & Marketing Officer, Chief Information Officer, Chief Technological Officer y Customer Services Officer in Telecom Industry.Focused on measurable objectives, level of service in the industry and achieving results.Ten postgraduate degrees in management, customer service, telecommunications, information and communication technologies in Sweden, Netherlands, USA, Korea, India and Brasil.Able to provide technical support required to implement strategies to increase and maximize revenue and profitability in business.Ability to change the organizational culture and motivation of the human factor.Working experience in Management Information Systems, Managerial Control, Customer Relationship Management, Business Process Reengineering, Total Quality Management, High Performance Organizations & Strategic Business Planning and Quality Certification Processes (ISO & COPC).
33Pablo G Páez PhD MSH 2003 - CEO. Ecuador 2005 Customer Services Director. México2004 Chief Operations Officer. USA y Jamaica2003 Chief Sales & Marketing Officer. Ecuador2002 Chief Information Officer. Ecuador2001 Chief Sales, Marketing and Customer Services Officer. VenezuelaChief Information Officer. EcuadorMSHTelecom & IT Consultant. Washington, DC. USA
35Pablo G Páez PhD MBA. Electronic Entrepreneur Monterrey Nuevo León. MéxicoEntreprenur Development Institute.Electronic Entrepreneur.Ahmedabad, IndiaEntreprenur Development Institute.Electronic Entrepreneur.Islamabad, PakistanMBA. ManagementCurazao, Antillas Holandesas
37Creators of 23.000 web pages Management Portal Award of “Best Management Portal 2004 “Kingston, Jamaica
38Management Training Center. Quito Pirámide Digital Today !10 business partnersTop Level Management Consulting134 Management Training CoursesWorking experience of 30 countriesMore than managers trainedMore than 150 organizations had request our servicesHeadquartersQuitoMiami – USA OfficeManagement Training Center. Quito
39Pirámide Digital Our path Customers Pirámide Digital VALUE REVENUES PartnershipsREVENUESOutsourcingTopLevel ManagementConsultingCustomersManagement Training In-CompanyManagement Training Open Courses