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Title | Plaats| Datum | 1 DevOps The effects of DevOps on your IT service organization Dave van Herpen Sogeti /

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Presentation on theme: "Title | Plaats| Datum | 1 DevOps The effects of DevOps on your IT service organization Dave van Herpen Sogeti /"— Presentation transcript:

1 Title | Plaats| Datum | 1 DevOps The effects of DevOps on your IT service organization Dave van Herpen Sogeti Netherlands @daveherpen / dave.van.herpen@sogeti.nl

2 Title | Plaats| Datum | 2 DevOps?

3 Title | Plaats| Datum | 3 Dave van Herpen ► Established in 1974 ► Work at Sogeti NL ► Management Consultant & Service Line Manager ► Expertise: ● Agile ITSM, AM & DevOps ● Business Information Mgmt ● Sourcing & SIAM ► Cert: ITIL, ISO20000, Lean, Agile, Scrum, SAFe,...

4 Title | Plaats| Datum | 4 ► Drivers ► What is: ● Agile ● Continuous Delivery ● DevOps ► DevOps & ITSM Agenda

5 Title | Plaats| Datum | 5 Agile & DevOps business drivers Customer Satisfaction Business driven Optimal value & risk @daveherpen

6 Title | Plaats| Datum | 6 Time, cost & risks

7 Title | Plaats| Datum | 7 Agile & DevOps business drivers Customer Satisfaction Business driven Optimal value & risk Feedback loops Short TTM Fast flow Efficient operations @daveherpen

8 Title | Plaats| Datum | 8 Silos

9 Title | Plaats| Datum | 9 Agile & DevOps business drivers Customer Satisfaction Business driven Optimal value & risk Feedback loops Short TTM Fast flow Efficient operations Multidiscipl. teams Multidiscipl. teams @daveherpen

10 Title | Plaats| Datum | 10 Agile = Scrum XP DSDM FDD TDD Kanban SAFe

11 Title | Plaats| Datum | 11 Agile: Scrum

12 Title | Plaats| Datum | 12 ► Continuous Delivery: ● Integration within the deployment pipeline ► DevOps: ● Collaboration between Dev, Ops, QA, business, &... CD - DevOps

13 Title | Plaats| Datum | 13 CD - DevOps Continuous Delivery DevOps Basis = principles Name = desired result Basis = principles Name = desired result Basis = organization Name = implementation approach Basis = organization Name = implementation approach

14 Title | Plaats| Datum | 14 Continuous Delivery BUILD INTEGRATE TEST DEPLOY PROVISION

15 Title | Plaats| Datum | 15 DevOps origin

16 Title | Plaats| Datum | 16 DevOps =...

17 Title | Plaats| Datum | 17 DevOps =...

18 Title | Plaats| Datum | 18 ► Collaboration Dev + Ops (Lite) + QA + business +... ► Shippable code + environments ► Fast flow planned work, small batch size ► P = reliable, stable, resilient, secure DevOps =...

19 Title | Plaats| Datum | 19 DevOps: relations DevOps Agile ITIL Lean ToC Cloud ALM Continuous  Build  Integration  Deployment  Delivery  Quality  Testing ...

20 Title | Plaats| Datum | 20 ► Culture ●Change management ► Automation ●Release mgt, config & version control, integration, monitoring ► Measurement (metrics) ●Performance (#deploys) ●Process (#handovers) ●People (#people/deployment) ► Sharing ●Feedback ●Co-location CAMS

21 Title | Plaats| Datum | 21 Beyond Agile... N.N. Taleb “Antifragile: Things That Gain From Disorder”

22 Title | Plaats| Datum | 22 Enterprise DevOps DevOps in an IT service context

23 Title | Plaats| Datum | 23 ► Overfocus on: ● Standaardization ● Automation ● New technologies ► Underfocus on: ● Business Information Management ● IT support ● Portfolio Management ● Complex & core systems ● Behavior & competences DevOps focus: Enterprise DevOps

24 Title | Plaats| Datum | 24 10 rules of Enterprise DevOps DevOps engineers do not exist 10

25 Title | Plaats| Datum | 25 10 rules of Enterprise DevOps Facilitate multidisciplinarity 9 9

26 Title | Plaats| Datum | 26 10 rules of Enterprise DevOps Do not forget about the business 8 8

27 Title | Plaats| Datum | 27 10 rules of Enterprise DevOps Delivering services include support 7 7

28 Title | Plaats| Datum | 28 10 rules of Enterprise DevOps Balance your portfolio 6 6

29 Title | Plaats| Datum | 29 10 rules of Enterprise DevOps Constantly remove bottlenecks 5 5

30 Title | Plaats| Datum | 30 10 rules of Enterprise DevOps Not everything can be automated 4 4

31 Title | Plaats| Datum | 31 10 rules of Enterprise DevOps Reward risk takers 3 3

32 Title | Plaats| Datum | 32 10 rules of Enterprise DevOps Embrace the cloud 2 2

33 Title | Plaats| Datum | 33 10 rules of Enterprise DevOps Do not neglect your core systems 1 1

34 Title | Plaats| Datum | 34 Q&A. Twitter @daveherpen LinkedIn http://nl.linkedin.com/in/davevanherpen E-mail dave.van.herpen@sogeti.nl Whitepaperhttp://bit.ly/1wuFuFc


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