1. ORGANISATION CULTURE AUDIT DATA-BASED ORGANISATION CULTURE BUILDING PROGRAM www.peopleprofit.in THINKTANK MANAGEMENT SERVICES THINKTANK MANAGEMENT SERVICES

2. THE FIRE TRIANGLE ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 2 SPARK FUELOXYGEN

3. FIRE OF CHANGE TM MODEL ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 3 SPARK: VISION OF CHANGE FUEL: RESOURCES Financial Technical Human OXYGEN: CULTURE Beliefs & Assumptions Behavioural Norms Behaviours Organisational Change Achieving Vision

4. WHAT’S IN A CULTURE? ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 4 Why Talk about Culture in Business Organisations?

5. CODES FOR WORK BEHAVIOUR ©Copyright 20112 TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 5 “The way we do things around here.” Marvin Bower

6. CULTURE SETS THE DIRECTION Culture represents: Basic Values, Beliefs and Assumptions that are Commonly shared by organisation’s members and that shape their Behaviours. Culture represents: Basic Values, Beliefs and Assumptions that are Commonly shared by organisation’s members and that shape their Behaviours. WORK BEHAVIOUR COLLECTIVE PERFORMANCE BUSINESS PERFORMANCE 6 ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in

7. ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 7 Organisation Culture provides one of the most powerful levers for CHANGE CULTURE: A CHANGE LEVER

8. TYPICAL PROJECT SCOPE ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 8 ACME Corp has undertaken an extra-ordinary journey … to build an organisation culture along its envisioned values. To reconfigure and customise the Organisation Culture Audit Survey (OCAS) Tool in line with ACME Corp values. ACME will use the tool for quantitative assessment of Organisation Culture and to drive a data-based culture building program.

9. SURVEY METHODOLOGY ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 9 Organisation Culture Audit Survey (OCAS) is a quantitative culture assessment tool. Quantitative Surveys enable measurement and hence improvement. They make data-based change initiatives possible. They enable repeat measurements to track improvements. They enable broad-based participation from all levels making the results more accurate.

10. HIGHLY RELIABLE PRECISION TOOL ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 10 Organisation Culture Audit Survey (OCAS) is an extremely reliable precision tool with top- drawer psychometric properties.

11. Existing Culture ProfileDesired Culture ProfileAnalysis of GapsUnit wise Gap AnalysisFunction wise Gap AnalysisImplicationsAction Map ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 11 OCAS SURVEY REPORTING

12. ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 12 OCAS SURVEY REPORT SAMPLE

13. ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 13

14. TTMS PEOPLEPROFIT: PROFILE Consulting arm of Thinktank Management Services (P) Ltd Provides services and solutions in the ‘Human Resource’ & Human Performance Technology’ areas. Global network of eminent experts and professional practice leaders from Asia, Europe and the U.S. ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 14

15. 15 ©Copyright 2012, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in Research Rigour I Ground Realities