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Place Name Here | Place Date Here Unified Communications Proof of Concept.

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Presentation on theme: "Place Name Here | Place Date Here Unified Communications Proof of Concept."— Presentation transcript:

1 Place Name Here | Place Date Here Unified Communications Proof of Concept

2 AGENDA Goals and Overview Execution Process Phase 1: Set Up the Proof of Concept Environment Phase 2: Evaluate the Scenarios Phase 3: Review Evaluation Findings Appendix: Deployment Resources

3 Test Drive It Proof of Concept Try out new features and enhancements in or next to your production environment. Use your evaluation results to help you develop a solution. Experiencing the Value of a UC Solution

4 What We’ve Heard A hands-on evaluation using a Proof of Concept was significantly more useful to the IT team than high-level demos. Experiencing UC products through a Proof of Concept helped IT reviewers through the initial learning curve. Running a Proof of Concept gave IT decision makers more confidence about using UC products. A Proof of Concept offered key stakeholders the opportunity to try out the product before going ahead with the investment.

5 Proof of Concept Goals A POC: Provides easy access to key features of the product in a risk-free environment that requires limited effort. Allows hands-on access to product features and capabilities. A POC enables key roles to move forward with next steps by: Helping the IT team build a better business case and influence business decision makers. Helping the IT team confirm, address, and remove perceived risks or challenges associated with any part of the UC product stack. Helping technical decision makers answer architecture and functionality questions by providing technical insight into production deployment. Giving the IT team hands-on familiarity to guide implementation planning. Proof of Concept (POC) Project Goals

6 UC POC Kit Overview Products Included Microsoft Exchange Server 2010 System Administration elements and tools Unified Messaging High Availability (separate Virtual Machines environment) Microsoft Office Communications Server 2007 R2 Instant Messaging & Presence Audio Conferencing Voice Group Chat UC POC Overview Presentation (this deck) Pre-configured Virtual Machines (2) Unified Communications High Availability Virtual Machines Setup guide Scenario guides (7) UC POC Evaluation Workbook Recommended next steps (later in this deck) UC POC resources (later in this deck) Resources Included

7 Execution Process Draft Timeline (Optional) Partner or Microsoft role to review comments in Evaluation Workbook and add responses where appropriate. Review outcome from UC POC Evaluation Workbook (and possible partner responses) and determine the appropriate next steps based on the findings. Review POC goals to ensure they align with business and IT goals. Decide whether to work with a Partner or Microsoft Consultant and agree on roles and responsibilities during the POC. Deploy virtual machines in or next to production or in Lab environment using POC setup guidance. Two weeks to complete * Evaluate using Scenario guides and complete the UC POC Evaluation Workbook. (Optional) Return the completed Evaluation Workbook to a Microsoft Partner consultant or Microsoft technical sales team. Approximately one week to complete * Up to a week to complete * 1 st Week 2 nd Week 3 rd Week 4 th Week Phase 1Phase 2 Phase 3 * Estimated timelines Estimated time to complete: 1 to 4 weeks

8 AGENDA Goals and Overview Execution Process Phase 1: Set Up the Proof of Concept Environment Phase 2: Evaluate the Scenarios Phase 3: Review Evaluation Findings Appendix: Deployment Resources

9 Phase 1 Steps Prepare the hardware following the steps in the Setup Guide. 1 Build Install the POC virtual machines following the steps in the Setup Guide. 2 Install Discuss and select scenarios and evaluation criteria with your partner or within your evaluation team. 3 Scope

10 Step 1: Build the POC Prepare the Hardware 1 One server that meets specifications and configuration per the following slides Microsoft Windows Server ® 2008 R2 64-bit Microsoft Hyper-V™ Server 2008 R2* Download both from rtualization/downloads.mspx rtualization/downloads.mspx HardwareSoftware Environment Setup Requirements * Hyper-V R2 required

11 POC Host Machine Requirements HOSTRequirement Operation SystemWindows Server 2008 R2 with Hyper-V R2 installed CPU2.4 Ghz or higher Dual or Quad core processor Hard Drive7200 RPM recommended with at least 100GB free space MemoryMinimum 8GB, 12GB or more recommended Networking Enable host virtual networking using the instructions in the Setup Guide

12 Logical POC Architecture: Microsoft Exchange Server 2010 and Office Communications Server 2007 R2

13 POC Virtual Machine Configurations Hyper-V VM Name NetBIOS Name Operating System, Features, and Software RAM Internet Protocol (IP) Address POC-DC01DC01Windows Server 2008 R2 Domain Controller and Global Catalog DNS CA RMS 512 MB /27 POC-EX01EX01Exchange 2010 Server1536 MB /27 POC-MED1MED1Office Communications Server 2007 R2 Enterprise Edition Mediation Server 1024 MB / /27 POC-OCS1OCS1Office Communications Server 2007 R2 Enterprise Edition Front-End Server 1536 MB /27 POC-OCSEDGEOCSEDGEOffice Communications Server 2007 R2 Edge Server512 MB / / / /27 POC-CWA1CWA1Office Communications Server 2007 R2 Communicator Web Access Server 512 MB /27 POC-GPC1GPC1Office Communications Server 2007 R2 Group Chat Server 1024 MB /27 POC-SQL1SQL1Office Communications Server 2007 R2 Enterprise Edition Back-end Server Microsoft SQL Server ® 2008 Standard Edition 1024 MB /27 POC-TMG1TMG1Microsoft Forefront ® Threat Management Gateway MB /27 DHCP for 2nd NIC

14 Logical POC Architecture: Microsoft Exchange Server 2010 High Availability

15 POC Virtual Machine Configurations Hyper-V VM Name NetBIOS Name Operating System, Features, and Software RAM Internet Protocol (IP) Address POC-HA-DC01DC01Windows Server 2008 R2 Domain Controller and Global Catalog Domain Name System (DNS) Certification authority (CA) Rights Management Services (RMS) 512 MB /27 POC-HA-EX01EX01Exchange 2010 Server Mailbox Role 1536 MB /27 POC-HA-EX02EX02Exchange 2010 Server Mailbox Role 1536 MB /27 POC-HA-CAH1CAH1Exchange 2010 Server Client Access and Hub Transport Roles 1024 MB /27 POC-HA-CAH2CAH21Exchange 2010 Server Client Access and Hub Transport Roles 1024 MB /27 POC-HA-TMG1TMG1Forefront Threat Management Gateway MB /27 DHCP for 2nd NIC

16 Step 2: Install the POC Setup Guide Time to Complete: Approximately 1 to 2 Days 2 Review the Setup Guide for the step-by-step process for configuring virtual machines Follow guidance to create the virtual machine environments for either the UC or High Availability (HA) architectures Microsoft | Unified Communications Setup Guide: Unified Communications Proof of Concept

17 UC POC Client Software Download and Install Separately* 120-day trial version of Microsoft Office Professional 2010 available at e2010 e2010 Microsoft Office Communications Server 2007 Group Chat client available at nloads/details.aspx?familyid=2a c b4f-4fd0-88b3- b343a439d576&displaylang=en 60-day trial version of Microsoft Office Communicator 2007 R2 available at wnloads/details.aspx?familyid= AF-D92F-41B1-BF0C- 54A526A88247&displaylang=e n wnloads/details.aspx?familyid= AF-D92F-41B1-BF0C- 54A526A88247&displaylang=e n Installers for the Microsoft Office Live Meeting 2007 available at us/help/HA aspx Conferencing Add-in for Microsoft Office Outlook ® available at us/help/HA aspx us/help/HA aspx us/help/HA aspx * Virtual Machines include server elements and configuration, but client elements need to be downloaded and installed separately to enable full capability testing.

18 Step 3: Scope the Scenarios Exchange 2010 & Office Communications Server 2007 R2 3 Exchange 2010 Scenario Exchange 2010 Unified Messaging Scenario Office Communications Server 2007 R2 Voice Scenario Exchange 2010 High Availability Scenario Office Communications Server 2007 R2 Presence and IM Scenario Office Communications Server 2007 R2 Group Chat Scenario Office Communications Server 2007 R2 Audio Conference Scenario

19 AGENDA Goals and Overview Execution Process Phase 1: Set Up the Proof of Concept Environment Phase 2: Evaluate the Scenarios Phase 3: Review Evaluation Findings Appendix: Deployment Resources

20 Phase 2 Steps Test capabilities in selected Scenario guides (with internal team or partner/consultant). 1 Document findings in Evaluation Workbook. 2

21 1 Step 1: Run Selected POC Scenarios Refer to the Scenario guides and follow the relevant scenarios. Work through the UC POC Evaluation Workbook and complete the evaluation. If working with a consultant (either through Microsoft Consulting Services or a partner), agree to a timescale to review evaluation feedback. If evaluating internally, review comments and contact the Microsoft account team to address any potential issues or concerns.

22 2 Step 2: Evaluate Scenarios Evaluation Workbook Time to Complete: Approximately 5 Days Your evaluation rating score will indicate comparison of feature functionality versus existing environment

23 AGENDA Goals and Overview Execution Process Phase 1: Set Up Proof of Concept Environment Phase 2: Evaluate the Scenarios Phase 3: Review Evaluation Findings Appendix: Deployment Resources

24 Phase 3 Steps Review findings with your team (invite partner and/or Microsoft). 1 Define next steps with internal team (partner or Microsoft representative). 2

25 Step 1: Review Evaluation Findings UC Evaluation Workbook Sample Page—Time to Complete: Approximately 3 to 5 Days Ensure all members of the team participating in the POC complete their feedback in the evaluation workbook and collect the completed feedback

26 Review: Evaluation Assessment Summarize POC Evaluation Findings, Identify Challenges and Risks Investigate any functional areas that were not satisfied by the POC. Identify challenges and risks. Identify deployment blockers found in the POC. Work with your internal IT team, Partner, or Consultant to address challenges and risks and to take next steps in your UC solution. For Example: Were you able to complete all scenarios to your satisfaction? Were there any scenarios that the POC did not cover? Understanding the positives and negatives of the POC can help to shape your next steps.

27 Step 2: Take UC a Step Further Work with your internal IT team, Partner, or Consultant to address challenges and risks and to take next steps in your UC solution. Have Software Assurance Benefits? Consider Exchange Deployment Planning Services (EDPS) Exchange Deployment Planning Services (EDPS) can support the cost of these or other recommended “next steps” activities. Please see the Appendix for more information on the EDPS Program or go to Post POC Options and Next Steps Recommended activities Further proof of value (total cost of ownership/return on investment) UC Business Value Assessment to show return on investment (ROI) and build a business case document to persuade decision makers Further clarity and confidenceArchitecture Design Session to further refine parameters for build design and see possibilities Ready to proceedSolution and implementation planning to build, design, and implement your UC solution Key blockers and risks identified due to current architecture Production Pilot to test and validate the solution design in production

28 © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

29 Appendix: Deployment Resources

30 What is EDPS Exchange Deployment Planning Services (EDPS) is a value and planning benefit available to eligible Microsoft Volume Licensing customers with Software Assurance. Your EDPS consultant—a local qualified Microsoft Partner or Microsoft Consultant—can help you understand the value and best practices on implementing a Microsoft Unified Communications solution in your environment, including. Determine eligibility The number of EDPS engagement days varies from 1 to 15 days—as determined by your Software Assurance coverage. To see if you’re eligible, ask your local Microsoft representative or go to for more details.http://UCdeployment.com/ Find a partner Visit the following URL to find a partner near you to deliver an EDPS engagement to your organization customized to meet your business needs for a Unified Communications solution: psbproviders/ Exchange Deployment Planning Services for Software Assurance Customers Experience the Value of Your UC Solution

31 Resources: Exchange Server 2010 CategoryTitleDescriptionlocation (URL) Planning Planning Roadmap for New Deployment Before you proceed with deployment, Microsoft recommends that you read these topics to make sure your Exchange Server 2010 organization is ready for deployment. us/library/bb aspx Mailbox Storage DesignStorage design is a critical piece of a successful Exchange Server Mailbox server role deployment and storage has several requirements to consider when deploying mailbox servers (for example, storage performance, capacity, and manageability). This topic covers storage design process as well as storage design options, support criteria, and best practices related to the Exchange 2010 Mailbox server role. Information is also provided about storage inputs required and storage testing and validation. us/library/dd aspx High Availability Planning for High Availability and Site Resilience This topic covers general requirements that must be met for deploying these features as well as hardware, software, and networking requirements. This topic also features guidance on the storage requirements for database availability groups. us/library/dd aspx Understanding High Availability and Site Resilience This topic presents key HA and site resilience features of Exchange Server us/library/dd aspx Deploying High Availability and Site Resilience This topic presents the overall process for deploying Exchange Server 2010 in a highly available or site-resilient configuration. us/library/dd aspx Managing High Availability and Site Resilience This topic covers managing HA and site resilience solution, including tasks in the areas of database availability groups, mailbox database copies, proactive monitoring, and more. us/library/dd aspx Reference Exchange 2010 Cmdlet reference This topic presents all Microsoft Windows PowerShell™ cmdlets in Exchange Server us/library/bb aspx Exchange Network Port Reference This topic provides information about ports, authentication, and encryption for all data paths used by Microsoft Exchange Server The Notes sections following each table clarify or define non-standard authentication or encryption methods. us/library/bb aspx Deployment Exchange 2010 Deployment Permission Reference This topic describes the required permissions for setting up a Microsoft Exchange Server 2010 organization. us/library/ee aspx

32 Resources: Exchange Server 2010 (continued) CategoryTitleDescriptionlocation (URL) Migration Exchange Planning Roadmap for Upgrade and Coexistence You can deploy Exchange Server 2010 in an existing Microsoft Exchange Server 2003 organization that's operating in native mode. This topic provides an overview of the planning considerations and configuration steps that you must take when Exchange Server 2010 will coexist with Exchange Server us/library/aa aspx Exchange Planning Roadmap for Upgrade and Coexistence This topic provides an overview of the planning considerations and configuration steps that you must take when you want Exchange Server 2010 to coexist with Exchange Server us/library/dd aspx Transitioning Client Access to Exchange Server 2010 This topic shows how to transition your existing Exchange Server environment to Exchange Server 2010 from a client access perspective. e/2009/11/20/ aspx Management and Permission RBAC and the Triangle of Power This topic explains how to properly create and configure Role Based Access Control to meet your needs. e/2009/11/16/ aspx Monitoring Exchange 2010 Performance Counters and Thresholds – Draft This is a spreadsheet that contains Exchange Server 2010 performance counters and thresholds for monitoring. 2/attachments/entry aspx Planning Exchange 2010 Mailbox Server Role Requirements Calculator This topic presents detailed background information and instructions for the Mailbox Server Role Requirements calculator. e/2009/11/09/ aspx Blackberry Administration Guide - BlackBerry Enterprise Server for Microsoft Exchange This RIM whitepaper shows how to configure BlackBerry Enterprise Server to use Exchange Web Services instead of MAPI and CDO libraries, helping improve the performance and scalability. n/deliverables/12107/Configuring_ BES_to_use_MS_EWS_868083_11.jsp. (PDF download) Permission Understanding Multiple-forest Permissions Using multiple forests helps administrators to define these security boundaries to better match their requirements, whether ensuring the fewest number of people have access to resources or segmenting divisions within an organization. us/library/dd aspx Understanding RBACThis topic provides an overview of Role Based Access Control and how to configure it. us/library/dd aspx

33 Resources: Exchange Server 2010 (continued) CategoryTitleDescriptionlocation (URL) Client Access Understanding Proxying and Redirection This article explains proxying and redirection, when each is used, and how to configure your Client Access servers for each scenario. us/library/bb aspx Understanding CAS Namespace This topic provides information on planning on Exchange organization namespace, specifically external namespace. us/library/dd aspx Understanding the AutoDiscover Service This topic gives an overview of the AutoDiscover service, how it works, how it configures Outlook clients, and what options exist for deploying the Autodiscover service in your messaging environment. us/library/bb aspx Sizing Client Access Servers This topic introduces general sizing recommendation for Client Access Servers. us/library/bb aspx Transport Understanding Transport This topic is a collection of all TechNet articles about Transport. us/library/dd aspx Federation Understanding Federation This topic provides an understanding of the new federation features with Federation Gateway, including configuration, permission, and certificates. us/library/dd aspx Tools Introducing the Exchange Server Profile Analyzer This topic provides information on how to use the Exchange Server Profile Analyzer to understand user profiles and the process of server sizing or capacity planning. e/2005/12/27/ aspx Exchange Server Deployment Assistant This topic describes the tool to help with Exchange Server 2010 on-premises deployment. The topic includes questions and instructions based on responses to give you enough customized content to upgrade. e/2009/11/11/ aspx JetstressThis topic provides information on how Jetstress can verify the performance and stability of a disk subsystem prior to putting an Exchange Server 2010 server into production. ds/details.aspx?displaylang=en&Fa milyID= ed- 931b-29eb0aa52aa6 LoadGenThis topic provides information and resources for the Exchange Load Generator simulation tool, which measures the impact of MAPI, OWA, ActiveSync, IMAP, POP and SMTP clients on Exchange Server 2010 servers. ds/details.aspx?displaylang=en&Fa milyID=cf464be7-7e52-48cd-b852- ccfc915b29ef

34 Resources: Office Communications Server 2007 R2 CategoryTitleDescriptionlocation (URL) Documents Downloadable Documentation This topic provides a collection of Office Communications Server 2007 R2 documentation. ds/details.aspx?familyid=E9F86F96- AA09-4DCA F64B4F01C703&displaylang=en Web Documentation (TechNet) This topic provides a collection of Office Communications Server 2007 R2 documentation. us/library/dd250572(office.13).aspx Planning Planning ProcessThis topic provides an overview of the Planning process for Office Communications Server 2007 R2 us/library/dd425189(office.13).aspx PlanningThe Planning Tool uses the information gathered from the administrator to dynamically draw a recommended topology for every site that the administrator identifies. Additionally, the Planning Tool calculates the types and amounts of hardware needed across the entire Enterprise as well as for each site. The Planning Tool also provides links to documentation of the specific planning and deployment tasks that the administrator will need in order to deploy the topology. ds/details.aspx?FamilyID=fdf c e27- 67e70636c1e8&displaylang=en Edge PlanningThe Edge Planning Tool asks questions about your proposed or current edge server deployment. The tool uses your answers and Office Communications Server 2007 R2 best practices around DNS, Certificates, Firewalls, Port Requirements, and Reverse Proxies. ds/details.aspx?displaylang=en&Fa milyID=ec4b960c-3fe2-41bd-abdf- ae89cfcb8c6c Capacity PlanningThe Office Communications Server 2007 R2 Capacity Planning Toolkit provides a set of tools and documentation to simplify capacity planning for Office Communications Server 2007 R2. The Capacity Planning Toolkit can be used as a complement to the Office Communications Server 2007 R2 Planning Guide. ds/details.aspx?FamilyID=f8cbddd bbe e96c62bef4&displaylang=en OCS 2007 R2 Best Practice Analyzer The Office Communications Server 2007 Best Practices Analyzer Tool is a diagnostic tool that gathers configuration information from a Office Communications Server 2007 and 2007 R2 environments and determines whether the configuration is set according to Microsoft best practices ds/details.aspx?familyid=1B90993C -072A-4C84-B385- B76D23B2F27C&displaylang=en Migration Migrating from OCS 2007 The topics in this section guide you through the process of migrating from Office Communications Server 2007 to Office Communications Server 2007 R2. us/library/dd572505(office.13).aspx Migrating from LCS 2005 The topics in this section guide you through the process of migrating from Microsoft Live Communications Server 2005 with Service Pack 1 to Office Communications Server 2007 R2 us/library/dd819973(office.13).aspx

35 Resources: Office Communications Server 2007 R2 CategoryTitleDescriptionlocation (URL) Whitepaper Microsoft Office Communications Server 2007 R2 Site Resiliency White Paper This white paper provides guidelines and best practices for Office Communications Server 2007 R2 site resiliency. ds/details.aspx?displaylang=en&Fa milyID=c930febb-3a44-4bf3-969d- 1c52675a7063 Virtualization Whitepaper This whitepaper defines the supported topologies and provides best practice recommendations for running Office Communications Server 2007 R2 and SQL Server 2008 in a Windows Hyper-V environment or other hypervisor technologies. ds/details.aspx?familyid=0A45D921 -3B48-44E4-B42B A2B81B0&displaylang=en Reference Resource Tool KitOffice Communications Server 2007 R2 Resource Kit Tools provides a set of deployment and technical reference information for Office Communications Server 2007 R2. ds/details.aspx?displaylang=en&Fa milyID=c930febb-3a44-4bf3-969d- 1c52675a7063 UC QuickstartThe Microsoft Unified Communications 2007 R2 Adoption and Training Kit provides resources and guidance for IT Professionals, Helpdesk and Support Professionals, and Trainers to support end-users who use Microsoft Unified Communications Technologies. ds/details.aspx?familyid=0A45D921 -3B48-44E4-B42B A2B81B0&displaylang=en Server User ModelThis topic presents Capacity Planning reference material. ds/details.aspx?familyid=9E79A236 -C0DF-4A72-ABA6- 9A9602A93ED0&displaylang=en Communicator Mobile Resource Center This topic contains links to a variety of resources for Communicator Mobile for Windows Mobile 2007 R2. This topic also contains links to planning and deployment topics to Communicator Mobile for Windows Mobile 2007 R2. us/communicationsserver/HA aspx Ports and ProtocolsThis topic contains a list of all ports and protocols used by Office Communications Service clients and servers. ibrary/dd425159(office.13).aspx Download Microsoft Office Communications Server 2007 R2 Trial Download This topic includes evaluation software. ds/details.aspx?familyid=67A3DE72 -7DBD-4E0B-92A5- 29D0B46009A7&displaylang=en Blog Office Communications Server Team Blog This Web site provides information on Office Communications Server technologies from the team that delivers them. om/ Online Training OCS 2007 R2 Resource Center This topic contains links to a variety of Communicator 2007 R2 resources that can be used for end-user training and adoption, including online demos, Quick Reference Cards, Getting Started and Troubleshooting Guides, help articles, product tours, and online tutorials. us/help/HA aspx Forums Public Forums OCS 2007 R2 This forum provides information and discussions from users of Office Communications Server 2007 R2. Forums/en/category/uccommunityr eadiness/


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