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FIS Enterprise Solutions EPK/EPM Implementation Debbie Bellish, Jon Hale, Truman Hale, Daun Hugi, Barb Mours Fidelity National Information Services (FIS)

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Presentation on theme: "FIS Enterprise Solutions EPK/EPM Implementation Debbie Bellish, Jon Hale, Truman Hale, Daun Hugi, Barb Mours Fidelity National Information Services (FIS)"— Presentation transcript:

1 FIS Enterprise Solutions EPK/EPM Implementation Debbie Bellish, Jon Hale, Truman Hale, Daun Hugi, Barb Mours Fidelity National Information Services (FIS) Users Meeting January 23-25,

2 Agenda Business Situation Implementation Approach and Schedule Lessons Learned Results Sample Views/Reports Users Meeting January 23-25,

3 Business Situation Large geographically dispersed resource pool of 750 serving 100+ financial services customer account teams Resource staffing requirements/capabilities critical Access database utilized for resource staffing PMBOK-based project management methodology Formalized in 1999 and continuously improved Emphasis on scope, time (schedule) and budget management with software development influences Defined project management roles and organization Manually intensive report production Lotus Notes database for document (including.mpp files), risk, issue, action item management Minimal user Project Server experience Other divisions had implemented Project Server Users Meeting January 23-25,

4 Business Situation Project Objectives: Integrated project and resource information Enhanced capacity and resource planning capabilities Presented in automated, user configurable dashboard views Users Meeting January 23-25,

5 Project Team Arrangement Users Meeting January 23-25, Executive Sponsor Jon Hale Project Sponsor Daun Hugi Project Manager Debbie Bellish Technical Team Linda Lander External Consultants Business Analysts DBA Resourcing Practices Barb Mours Training Scott Berrett Project Management Practices Change Management Truman Hale

6 Implementation Approach Phased Approach Phase 1 - Implement MS Project 2003 Server, MS Project Professional 2003 and MS Project Web Access (PWA), EPK Portfolio, EPK Resources, and Enterprise Resource Planning Retire Access database Users Meeting January 23-25, Complete

7 Users Meeting January 23-25, Implementation Schedule

8 Approach and Schedule Phased Approach Phase 2 - Implement MS Share Point Team Services (document management and team information), Rational (risks, issues, action items, defects) and automated status reporting Retire Lotus Notes tool Phase 3 – Implement EPK Time and interfaces to Oracle Financials Retire PlanView Users Meeting January 23-25, In Progress – 1Q Dates TBD

9 Lessons Learned Users Meeting January 23-25, Successes Smooth implementation facilitated by: Established resource and project management practices Heavy user involvement in requirements, testing and support Virtual training and job aids, plus live meeting Q&A sessions, provided on demand training solution for users Opportunities/staffing guidelines identified tool best practices Change champions facilitated tool adoption Inclusion of requirements into EPK core product EPK Group configuration review

10 Lessons Learned Users Meeting January 23-25, Challenges Virtual team: needed face-to-face interactions at critical junctures Internal project that required significant project management discipline Recreating Access database functionality vs. defining real requirements User representatives needed direct line of communication with EPK Group regarding requirements Delayed testing of EPK and lack of understanding of core functionality led to theorizing about the tool

11 Lessons Learned Users Meeting January 23-25, Challenges Integration with corporate HR systems, e.g., PeopleSoft Major configuration error (most codes on Project Server vs. EPK) corrected late in the development cycle Lack of resource Requirements visibility in Capacity Center requires reliance on reports vs. standard EPK functionality

12 Results Other FIS divisions have adopted (or plan to adopt) EPK after reviewing the solution Increased productivity Collocated, refreshed project status and resource information readily available Portfolio visibility for executives and senior management Users Meeting January 23-25,

13 Sample Project Health Views Users Meeting January 23-25,

14 Sample Resource Plan Users Meeting January 23-25,

15 Sample Project Financial Views Users Meeting January 23-25,

16 Sample Capacity Center Views Users Meeting January 23-25,

17 Sample Capacity Center Views Users Meeting January 23-25,

18 Sample Reports Users Meeting January 23-25,

19 Sample Reports Users Meeting January 23-25,

20 Sample Reports Users Meeting January 23-25,

21 Sample Reports Users Meeting January 23-25,

22 Sample Reports Users Meeting January 23-25,

23 EPM Information Site Users Meeting January 23-25,

24 EPM/EPK Training Solution Users Meeting January 23-25,

25 Questions? Users Meeting January 23-25,


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