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1 Emergency Services Volunteers Neighborhood CERT Formation Meeting: 3/11/12 Preparing Our Community Working Together Presented by: Kenneth Dueker, J.D.

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Presentation on theme: "1 Emergency Services Volunteers Neighborhood CERT Formation Meeting: 3/11/12 Preparing Our Community Working Together Presented by: Kenneth Dueker, J.D."— Presentation transcript:

1 1 Emergency Services Volunteers Neighborhood CERT Formation Meeting: 3/11/12 Preparing Our Community Working Together Presented by: Kenneth Dueker, J.D. Director of Emergency Services Rev. 3/4/2012 K. Dueker

2 If you missed the Feb. 4 presentation or you have questions about the new Emergency Services Volunteers (ESV) structure or the Block Preparedness Coordinator Program, please go to: Also posted there is a link to the ESV calendar, which includes these events: 3/24, 1-3pm: Neighborhood Drill: NPCs/BPCs & NH CERT 4/14: 10am-1pm: BPC 3-Hour Certification Class [NH CERTs encouraged to attend] 4/21: 10am-1pm: Incident Command System for NPCs and NH CERT GLs 4/26: 7-9pm: Quarterly NPC mtg. [NH CERT GLs encouraged to attend]

3 3 What OES Needs Volunteers to Do Self-Care: Prepare the population to be resilient (best done before the disaster). Promote neighbors-helping- neighbors and community-building (information sharing, social). Provide neighborhoods with their own, local resources. Eyes and Ears: Incident reporting & Damage Assessment. We need data in the EOC via communications technology and skilled volunteers. Additional Essential Functions: Security (Neighborhood Watch), Search & Rescue, Medical Triage, Fire Suppression, Mass Care (Shelters, Human Services), assisting certain City departments with field and fixed-location assignments. There are roles for volunteers in all phases of emergency management …

4 Emergency Services Volunteers (Unified Command) (M)EOC Neighborhood CERTs Report to NPC (Neighborhood Responders) Citywide CERTs Field & Specialized Teams Neighborhood Prep. Coordinators IC/POC for each neighborhood Block Prep. Coordinators Report to NPC (Eyes & Ears): Key Roles: Damage Assessment; Neighborhood Watch Field CERTs Response Pool Shelter Group Support CSD, Red Cross Citywide ARES/RACES Comms (Ham Radio) Citywide RADO Support Field CERTs, NPCs MACS Santa Clara Co. Mutual Aid Net Control Unit (M)EOC, ESV DOC Public Works & Flood/Storm Group Special Training; Assist PW Logistics Cubberley D-4; Trailers; Supplies Team Leader (TL) Structure Medical Group Set up triage sites; PODs ESV DOC Vol. Division Op. Center Example: You can be a ham operator and part of a NH team, rather than ARES/RACES. We want you to let OES know your preference. Action Item: Identify your Primary Team Affiliation. Today is to kick-off NH Teams (meet your NPC). If you are interested in Citywide CERT or ARES/RACES, please Todays meeting. Group Leader Field Supervisor Each Neighborhood

5 Emergency Services Volunteer 5 New Emergency Services Volunteer ID Card (NIMS Typing, Credentialing) Sidney ESPINOSA Expires: 12/18/2014 Issued by and property of the City of Palo Alto: Classifications/Certifications: ARES/RACES/ACS (Comms) CERT Block Prep. Coordinator (BPC, NPC) Public Works; Flood/Storm Traffic Control Disaster Service Worker (DSW) Background Check If found, please return to Palo Alto OES: 275 Forest Ave., Palo Alto, CA Obverse Shelter, Human Svcs. Medical EOC Authorized Animal Services Logistics Neighborhood Watch Bldg. Assessment Drive City Vehicles This may change if 1) we go to a regional (North County) card and 2) when CA Disaster Corps eventually goes online:

6 New CERT Field Teams Medical (MRC): Establish triage sites; PODs Shelter & Human Services: Work with Community Services Dept. & Red Cross Public Works & Flood/Storm: Deployable City-Wide Assists Public Works Special Training We will also look at other specialized teams/roles. 6 Districts are replaced with the above. Former District IC is now Logistics. Logistics will support Field Teams and Neighborhood CERTs w/ Trailer Team and new decentralized supplies (neighborhood caches, arks, etc.). Cubberley D-4 = Logistics Center. Trailers = Logistics Hubs

7 7 Restructuring Concept: Neighborhood-Centric Structure Clarify Roles and Functions Neighborhood Preparedness Coordinators (NPC): Neighborhood Command Post; comms with EOC via MURS (or ham) Block Preparedness Coordinators (BPC): Damage Assessment; Security (Neighborhood Watch); FRS radio to NPC Neighborhood CERT: Local responder teams (stay local): Muster in neighborhood (can be released); FRS radio to NPC This is a best practice adopted by Mountain View & many other jurisdictions:

8 NH CERT Chain of Command Neighborhood Preparedness Coordinator = NH IC Block Preparedness Coordinators Palo Alto City (Mobile) Emergency Operations Center ((M)EOC) Neighborhood CERTs Group Leader (GL) On-Scene Public Safety Official NH CERTs follow NPC direction in peace time role of preparation & mitigation.

9 Communications Links CERT Field Teams Neighborhood Preparedness Coordinator Block Preparedness Coordinators Palo Alto City (Mobile) Emergency Operations Center ((M)EOC) ARES/RACES Ham Radio MURS Radio FRS/GMRS Radio Neighborhood CERTs FRS/GMRS Radio ESV DOC (if not established, NPCs, etc. go direct to EOC) Group Leader (GL)

10 NH CERT Activation Procedures 10 There will be a new ESV Policy Manual … For now, heres the plan: Alert (or Heads Up) From your NPC: Monitor your NH FRS Channel or follow NPCs instructions. From the City (AlertSCC): Follow instructions. Other sources (EAS, etc.): Follow instructions; contact your NPC. Activation (incl. self- notifying events) Check in with NPC on FRS or in person. If you cannot reach NPC, contact your GL. Before deploying: Make sure your home and family, etc. are safe. Don/bring appropriate gear (see next slide). If you cannot reach GL or NPC, find closest BPC and/or NH CERT. EOC may send ham or other ESV to your NH, if no NPC. Mobilization (Muster) NH CERT works in teams of at least 3. If you have >3, advise NPC and either team up with a BPC or await another assignment. Assign a Group Leader (GL) who will 1) operate the FRS radio and 2) serve as the NH CERT field supervisor. One group call sign. Do not exceed the scope of your CERT training and your personal skills and abilities. Chain of Command: NPC is NH CERT IC. NH CERT GL is field supervisor (personnel accountability). ESVs must obey orders of OES and on scene police or fire officials. Demobilization: Be sure to check out of the net. NPCs/GLs may do After Action Report for OES. All ESVs should monitor KZSU 90.1 FM. Hams also monitor MHz, PL 100.

11 NH caches pending – trailers stay put. Back Pack Clothing & shoes, poncho Vest & ID badge, whistle Goggles; eye glasses FRS radio, extra batteries NOAA radio Flashlight Gloves Small First Aid kit Duct tape Gas / Water shut off tool Pens & Sharpie markers Dust & hygiene masks ____________________ Water Food / food bars Medicine for yourself Clipboard NPC/BPC roster Your street map Resident names & contact info (BPCs) Disaster Assessment forms Radio channels for all neighborhoods Note paper _________________ NH CERT & BPC Equipment (Grab & Go Bag)

12 Neighbors will want to help. They can do so at grass roots level – see Good Samaritan laws. The EOC may request some of them report and be sworn in as DSWs. Lots of roles where formal registration not needed, such as assisting the NPC or GL as a radio operator, scribe, etc. Convergent Volunteers a.k.a. Spontaneous Unaffiliated Volunteers All NPCs, BPCs & NH CERT members operate as Good Samaritans. If you are deployed outside your neighborhood (CERT, ARES/RACES), you need to be a DSW (or sworn in as an SUV, essentially). Also, a police officer can direct you, but that is a separate law (posse).

13 Foothills; Los Trancos Break Out Session: Meet your NPCs

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