Presentation is loading. Please wait.

Presentation is loading. Please wait.

Presented by Datamax-ONeil Technical Support. Agenda Models - Mark II Standard Features/Options Labels/Ribbon Loading Buttons/Menu Functions Hands-On/Adjustments.

Similar presentations


Presentation on theme: "Presented by Datamax-ONeil Technical Support. Agenda Models - Mark II Standard Features/Options Labels/Ribbon Loading Buttons/Menu Functions Hands-On/Adjustments."— Presentation transcript:

1 Presented by Datamax-ONeil Technical Support

2 Agenda Models - Mark II Standard Features/Options Labels/Ribbon Loading Buttons/Menu Functions Hands-On/Adjustments Troubleshooting

3 E-CLASS: Mark II Models: E-4205e / 203 dpi / 05 ips E-4304e / 300 dpi / 04 ips (Replaces Ovation Family)

4 E-CLASS: Standard Features: Bi-Directional Parallel Port RS 232 Serial Port USB 16 MB DRAM/4 MB FLASH Resident Scalable Font Dragonball 100Mhz Processor

5 E-CLASS: Options: Thermal Transfer (CSI Only) Standard Cutter Ethernet: 10/100 Base-T Wireless LAN b/g with WPA Battery Pack Peel/Present Mechanism* Present Sensor (Up/Down versions) Emulation – PL-Z, PL-I & PL-B

6 E-CLASS: Options: (cont) Real Time Clock ILPC* 4 Meg Flash (Addl) External MPS 100 External Media Stand Adjustable Media Sensor Cool Grey color (October)

7 Feature Comparison E4205e vs. E4204 and EX2 Features and Options E-4204Ex2E-4205e 4 Nominal Print Width Direct 203dpi (standard) Print Speed (ips) dpi (option) Ethernet (LAN) (option) Thermal Transfer (option) Adjustable Media Sensor (option) Emulations (ZPL, IPL, and FGL) (n/c option) Wireless LAN (option) Guillotine Cutter (option) Non-Volatile User Addressable Memory (standard) Bi-Directional Parallel Port (standard) E-CLASS:

8 Primarily electronic updates to communications, firmware technology, and performance enhancements Keeping the same mechanical skins and mechanism NEW Optional Ethernet Port Removed Darkness Pot. Parallel Port Serial Port USB Port Power Connector On/Off Switch Changes/New Features

9 E-CLASS: Changes/New Features NEW Optional Wireless Lan b/g with WPA Antenna Wireless pcb LED Indicators

10 Configuration Utility Program E-CLASS: Simplified Lan Set-Up

11 E-CLASS: Configuration Utility Program Simplified WiFi Set-Up

12 E-CLASS: Configuration Utility Program Simplified WiFi Set-Up

13 E-CLASS: Configuration Utility Program Simplified WiFi Set-Up

14 E-CLASS: Changes/New Features Easier Media Loading: Better illustrates how to properly load the ribbon and labels. Intuitive Printhead Latching: Better identifies how to press to latch the printhead closed. Better Recovery: Settings and media position automatically saved upon power interruption.

15 E-CLASS: Simplified Recalibration: Simple one- step calibration initiation. Narrower Media Support: 3/4 media guide to support wristband printing. Darker Color: New D-O color scheme coming in October.

16 E-CLASS: Loading Labels Media Spindle Media Flange Media Guide Label Sensor Top Bottom

17 E-CLASS: Loading Ribbon Label Sensor Ribbon Sensor

18 E-CLASS: Button Functions Sample Label Pause & Feed Buttons Simultaneously Configuration Label Feed & Cancel Buttons Simultaneously *Feed-F2 *Cancel-F3 *Pause-F1 (Previous Models)

19 E-CLASS: Button Functions Feed Cancel Pause Network Report (While printer is on, press F1, F2 and F3.) (Mark II Models)

20 E-CLASS: Button Functions (Mark II Models) Configuration Label Feed & Cancel Buttons Simultaneously Sample Label Pause & Feed Buttons Simultaneously

21 E-CLASS: Button Functions Soft Reset – Cancel & Pause Simultaneously Level 2 Reset – Pause, Feed & Cancel During Power up (Factory Defaults). Cancel – Feed - Pause Level 1 Reset – Pause & Cancel During Power up (Resets to a saved cfg file)

22 E-CLASS: Button Functions Internal Database Hold down the Pause Key while powering up the printer. Continue holding the Pause Key until the Pause light goes off – then release Pause. Press the Pause Key one time to print a Database Configuration Label.

23 E-CLASS: Button Functions Locate the Item Number associated with the Menu Item to be modified. Hold the Feed Key while counting the flashes of the Pause light. When the Pause flashes = the Item Number, release the Feed button. Example: ( Default for Item # 2 - Gap = Sensor Type) ( You want to change from Gap to Refl = Sensor Type) Hold down the Feed Key and count 2 Flashes, and release. Use Pause & Cancel to scroll through selections in this menu. Press the Pause & Cancel Key Simultaneously and Hold for 1 Second. Repeat Step 4 to Hold New Settings and Exit Menu Mode. Internal Database

24 E-CLASS: Calibration Auto Media Sensor Calibration With the desired media loaded, hold the Cancel button while powering up the printer. Continue to hold the button until the Pause light turns off & then release it. Next, press the Pause button. Next, press the Pause button. The printer will feed approximately ten inches of media to calculate the TOF Delta and Low values to be used. Upon completion, one of the following lights will flash five times to denote the result of the auto calibration attempt: Stop light = Successful calibration. Error light = Unsuccessful calibration.

25 E-CLASS: Calibration Auto Media Sensor Calibration Press Pause & Cancel buttons simultaneously and release to accept changes. Wait until the light goes off. Press Pause & Cancel buttons simultaneously again to Save changes and enter into Normal printing mode. Wait until the light goes off.

26 E-CLASS: Manual Media Sensor Calibration With the desired media loaded, hold the Cancel button while powering up the printer. Continue to hold the button until the Pause light turns off - then release it. Next, press and hold the Feed button. Continue to hold the button until the Pause light turns on - then release the button. 1. Place the media with the backing attached (if any) in the media sensor, close the Printhead Carrier Assembly, and then press the Pause button. The printer will flash the Error light as it analyzes the material. 2. Position the backing material or the black (reflective) mark in the media sensor, close the Printhead Carrier Assembly, and then press the Feed button. The printer will flash the Error light as it analyzes the top of form mark. 3. Remove all the material from the media sensor, close the Printhead Carrier Assembly, and then press the Cancel button. The printer will flash the Error light as it analyzes the no media condition. Calibration

27 E-CLASS: Calibration Manual Media Sensor Calibration Press Pause & Cancel buttons simultaneously to accept changes. One of the following lights will flash five times to denote the result of the manual calibration attempt: Stop light = Successful calibration. Error light = Unsuccessful calibration. Press Pause & Cancel buttons simultaneously and briefly to accept changes. Wait until the light goes off.

28 E-CLASS: Calibration Empty & Quick Empty: 1) Remove labels/Lock printhead down. 2) Press & hold Pause & Feed for 3 seconds. Quick: 1) Labels loaded/Lock printhead down. 2) Press & hold Feed for 3 seconds and release. (Mark II Models)

29 E-CLASS: Removal & Replacement Cover Push IN gently on tabs.

30 E-CLASS: Thermal Transfer Assembly Ribbon Sensor Cable Thumb Screw Removal & Replacement

31 E-CLASS: Removal & ReplacementPrinthead Printhead Cable

32 E-CLASS: Removal & Replacement Chassis/Main Board 5 Screws

33 E-CLASS: Removal & Replacement Main board/Cables MOTOR MAIN POWER LABEL SENSOR CONTROL PANEL PRINTHEAD POWER / COMMUNICATION PORTS

34 E-CLASS: Removal & Replacement Printhead Mechanism 4

35 E-CLASS: Removal & Replacement Front Panel

36 E-CLASS: Removal & Replacement Motor Assembly SCREWS (3) Ground screw Bracket screw

37 E-CLASS: Removal & Replacement Gears PLATEN GEAR RIBBON DRIVE ASSY

38 E-CLASS: Removal & Replacement Gears Continued

39 E-CLASS: Removal & Replacement Platen Assembly

40 E-CLASS: Removal & Replacement Printhead Latch OLD STYLENEW STYLE

41 E-CLASS: Adjustments Ribbon Width Ribbon Tension knob Wide Narrow

42 E-CLASS: Cam Adjustment for Small width Labels only. Adjustments Media Width Thumbwheel Numbers are for reference only

43 E-CLASS: Adjustments Printhead Factory setting should not need further adjustments. Slightly turn the set screw. Do not over tighten.

44 E-CLASS: Adjustments Media Guide Media Flange Media Guide

45 E-CLASS: Adjustments Darkness Darkness Pot Parallel/Serial/USB/Power/Switch Maximum Darkness setting can damage the printhead (Previous Models only)

46 E-CLASS: Printer not communicating with host The printers interface port is not properly connected to the host Incorrect interface cable Communication parameters mismatched between the printer and host The Main PCB is faulty Power LED not On The power switch is not in the ON position The power supply is not properly connected to printer and/or AC outlet, or the power cord is damaged The Power Supply is faulty The Control Panel PCB is faulty The Main PCB is faulty Troubleshooting

47 E-CLASS: Troubleshooting Unacceptable print quality Dirty printhead Incorrect Heat setting for Media/Ribbon Wrong Media/Ribbon combination Verify correct Media type – Direct/Transfer Possible faulty printhead Fault led is on Ribbon/Labels loaded correctly Printer configured for correct label type Cutter/Present Sensor fault Printer configured for option – not installed

48 E-CLASS: Troubleshooting Labels Advance – Faults out Correct label material, i.e.. Gap, Ref, Cont. Ribbon loaded correctly AMS is not positioned per stock. Labels do not Advance Printhead is not locked down Platen roller is worn Drive Motor is faulty PCB is faulty Printer has jammed (grinding)

49 E-CLASS: Troubleshooting Ethernet/Wireless LAN Busy Not Installed Unable to Ping Unable to Browse to Cannot print Test Page Does not hold IP Address Set back to Factory Defaults Check Firmware Version Option is bad and needs Repaired

50 Questions?


Download ppt "Presented by Datamax-ONeil Technical Support. Agenda Models - Mark II Standard Features/Options Labels/Ribbon Loading Buttons/Menu Functions Hands-On/Adjustments."

Similar presentations


Ads by Google