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Extending the Value of e-Procurement to Contingency Staffing

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Presentation on theme: "Extending the Value of e-Procurement to Contingency Staffing"— Presentation transcript:

1 Extending the Value of e-Procurement to Contingency Staffing
Elaine Taylor Principal Contingency Workforce Management Solutions

2 Definitions Contingent Worker = Clerical/admin temps through agencies
Professional-level contractors through agencies Independent contractors “misclassification of employees”

3 Contingent Workforce Vendor Programs
Manage cost and leverage spend Mitigate potential corporate liabilities Insure the best possible customer service

4 Today’s 3 topics Why Contingent Workforce Management is important to your company Elements of a successful Contingent Workforce Vendor Program Case study

5 Why it’s important $63 billion industry
21,000 staffing agencies numerous other purveyors of products and services $95 million – class-action suit against Microsoft $3 - $4 billion annually – uncollected tax revenues

6 4 Steps to Success Design a contingent workforce program
Select vendors Select e-procurement tool Measure results and modify as necessary

7 Step 1: Program Design Define goals: Analyze state of the union
Ensure compliance with all applicable laws and regulations Control costs and leverage spend Identify and support best business practices Deliver consistently high-quality service to your end user Analyze state of the union

8 Step 1: Program Design, (cont’d)
Identify stakeholders Human Resources Corporate Counsel Procurement Contracts Administration Internal Audit/Compliance Corporate Security Chief Financial Officer User community – i.e., managers, admins, etc. Map business processes/best practices of each

9 Step 1: Program Design, (cont’d)
Five key areas: Product Volume & diversity Customer service Administration Track and measure results

10 Step 1: Program Design, (cont’d)
Select a model Vendor on Premise Preferred Vendor Network

11 Step 2: Select an e-Procurement System
Build your own Purchase & install a customizable software package Choose a third-party, web-hosted, configurable tool

12 Step 3: Select Vendors Determine quantity & types of job requirements
Outline processes vendors must manage Requisitions, intellectual property agreements, background checks/bonding, time-tracking and authorization, invoicing, reporting Establish pricing model Solicit vendor RFIs Keep the stakes high

13 E-Procurement Systems - What to Look For
Diana Jovin President CascadeWorks, Inc.

14 Real World Results Significantly reduced potential liabilities by:
complying with all state/federal laws and regulations protecting intellectual properties receiving warranties and indemnifications from vendors Developed rate management policy that allowed company to acquire requisite quantity and caliber of workers reduced vendor margins by as much as 40% established aggressive volume discount program

15 Real World Results Automated 80% of manual and tactical tasks (time card tracking, spend authorizations, approval routing) allowing managers to focus on more strategic functions Reduced “maverick” hires by more than 75% Instituted much-improved expenditure and projections tracking ROI - savings estimated in the millions

16 Contingent workforce management + E-Procurement processes and systems
The Wave of the Future Contingent workforce management + E-Procurement processes and systems

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