Presentation is loading. Please wait.

Presentation is loading. Please wait.

E-Services & Adoption of Mobile Technologies by Academic Libraries in Singapore Mrs Lee Cheng Ean Associate University Librarian (Resources)

Similar presentations


Presentation on theme: "E-Services & Adoption of Mobile Technologies by Academic Libraries in Singapore Mrs Lee Cheng Ean Associate University Librarian (Resources)"— Presentation transcript:

1 E-Services & Adoption of Mobile Technologies by Academic Libraries in Singapore Mrs Lee Cheng Ean Associate University Librarian (Resources)

2 Participants Profile 8 responses

3 Provision of E-Services

4 Top 3 e-services launched/in progress: 1.Discovery Service 2.Online Information Literacy Programme 3.Online Reference Services Top 3 e-services with no/future plan: 1.Webinars 2.Live Chat Services 3.Online Payment Provision of E-Services

5 Online Reference Services are offered through e-forms Live Chat Services were discontinued due to low demand Majority use EDS as their Discovery Service Other e-services: – Enquiry Management System – Digital Repository – Mobile Apps Provision of E-Services

6 Handheld Devices Used

7 Provision of Mobile Services

8 Top e-services launched/in progress: 1.Mobile Databases – ALL 2.OPAC - Mobile Version – ALL 3.Mobile Apps 4.QR Codes 5.Mobile Library Collections 6.Mobile Social Media: Facebook Other mobile technology: –Mobile Discovery Services –Mobile Room Booking Top e-services with no/future plan: 1.Mobile Text Quizzes – ALL 2.Mobile Text Surveys 3.Mobile Phone Location Finding / GPS 4.Mobile Social Media: Foursquare 5.Mobile Tour 6.iTunes U or Podcasts

9 Challenges

10 Objectives of Mobile Initiatives Other objectives: – Increase accessibility/availability 24 x7, anytime, anywhere – Promote innovative teaching and learning methods – University's strategic directions

11 Best Practices/Innovative Mobile Applications Clinic sessions to assist users for configuring library e-resources on the mobile devices Outreach initiatives Place mobile devices at common area Push technology to keep patrons informed about library services, resources, activities and events Highlight resources accessible through mobile platform Mobile discovery services Mobile app, e.g. Library-on-the-Go Teach information literacy skills Access to current news Organize photo competition through Facebook's Likes

12 Comments & Suggestions Availability of training and exposure to recent mobile applications Online services should be designed to be accessible on PCs and various mobile devices, as no clear distinction between online and mobile currently Patron confused with different methods and login accounts for mobile services offered by vendors Library to offer mobile services that is more secure due to privacy

13 Examples of NUS

14 Examples of NTU

15 Examples of SMU

16 Comments? Feedback? Questions?

17


Download ppt "E-Services & Adoption of Mobile Technologies by Academic Libraries in Singapore Mrs Lee Cheng Ean Associate University Librarian (Resources)"

Similar presentations


Ads by Google