2. RESULTS ORIENTED MAINTENANCE PRODUCTIVITY IMPROVEMENT CYCLE DIRECT PURCHASES QUALITY JUST IN TIME ORDER STATUS BEST PRICES TECHNICAL SUPPORT STANDARDS SUFFICIENT QUANTITY QUALITY RESERVATION SYSTEM DELIVERY PREVENT *CLEANING *LUBRICATION *FTM STORESENGINEERING OBJECTIVE VIBRATION ANALYSIS, THERMOGRAPHY, FERROGRAPHY SPM, ULTRASONIC, BASIC MEASUREMENTS, ETC. IDENTIFY EARLY SUBJECTIVE TRAINING LOOK, LISTEN FEEL, SMELL INSPECTION TECHNIQUES WEAR CHARACTERISTICIS STANDARD DEVIATIONS OPERATING PRINCIPLES TECHNICAL DATABASE SPARE PARTS LISTS DRAWINGS INSTRUCTION BOOKS LOSS CONTROL PROCEDURES STANDARD JOBS EQUIPMENT RECORDS DO RECORD CONTINUOUS IMPROVEMENT ANALYZE CONDITION MONITORING OPERATORS AREA MAINTENANCE TECHS IN-HOUSE SPECIALISTS OUTSIDE SPECIALISTS DISCIPLINED PRIORITIES DOM DFR LCC LCP AT COMPONENT LEVEL ROOT CAUSE OF FAILURE RUNCHARTS PARETO FLOW DIAGRAMS FISHBONE DIAGRAMS SKILLS (EXPERTS) MAINTENANCE EVOLUTION TRENDS TO LOOK FOR *BREAK-IN WORK *OVERTIME *BACKLOG *CONTRACTORSPERFORMANCE *COMPONENT LIFE *REPETITIVE REPAIRS *PLANNING PERFORMANCE TOOLS INFORMATION SKILLS PARTS FEEDBACK JOB STATUS PRIORITY INFORMATION EVALUATIONACTION TIME OTFFTM CBM DOM DFR UNPLANNED WORK BREAK-IN JOBS OTF LEGEND OTF=OPERATE TO FAILURE FTM=FIXED TIME MAINTENANCE CBM=CONDITION BASED MAINTENANCE DOM=DESIGN OUT MAINTENANCE DFR=DESIGN FOR RELIABILITY LCC=LIFT CYCLE COST LCP=LIFE CYCLE PROFIT SPM=SHOCK PULSE METHOD *BACKLOG MANAGEMENT *PRIORITIZE PLAN SCHEDULE IMPACT OF CONDITION MONITORINGWORKLOADWORKLOAD PURCHASING I II III IV Continuous PRIOR INTRODUCE RESULT improvement CONTINUOUS IMPROVEMENT DATABASE STANDARDS FOR RECORDING COMPONENTS REPAIRED/REPLACED CAUSE OF FAILURE CONDITION DISCOVERED ACTION TAKEN Sarath Seneviratne / 546_1999_102

3. RESULTS ORIENTED MAINTENANCE PRODUCTIVITY IMPROVEMENT CYCLE DIRECT PURCHASES QUALITY JUST IN TIME ORDER STATUS BEST PRICES TECHNICAL SUPPORT STANDARDS SUFFICIENT QUANTITY QUALITY RESERVATION SYSTEM DELIVERY PREVENT *CLEANING *LUBRICATION *FTM STORESENGINEERING OBJECTIVE VIBRATION ANALYSIS, THERMOGRAPHY, FERROGRAPHY SPM, ULTRASONIC, BASIC MEASUREMENTS, ETC. IDENTIFY EARLY SUBJECTIVE TRAINING LOOK, LISTEN FEEL, SMELL INSPECTION TECHNIQUES WEAR CHARACTERISTICIS STANDARD DEVIATIONS OPERATING PRINCIPLES TECHNICAL DATABASE SPARE PARTS LISTS DRAWINGS INSTRUCTION BOOKS LOSS CONTROL PROCEDURES STANDARD JOBS EQUIPMENT RECORDS DO RECORD CONTINUOUS IMPROVEMENT ANALYZE CONDITION MONITORING OPERATORS AREA MAINTENANCE TECHS IN-HOUSE SPECIALISTS OUTSIDE SPECIALISTS DISCIPLINED PRIORITIES DOM DFR LCC LCP AT COMPONENT LEVEL ROOT CAUSE OF FAILURE RUNCHARTS PARETO FLOW DIAGRAMS FISHBONE DIAGRAMS SKILLS (EXPERTS) MAINTENANCE EVOLUTION TRENDS TO LOOK FOR *BREAK-IN WORK *OVERTIME *BACKLOG *CONTRACTORSPERFORMANCE *COMPONENT LIFE *REPETITIVE REPAIRS *PLANNING PERFORMANCE TOOLS INFORMATION SKILLS PARTS FEEDBACK JOB STATUS PRIORITY INFORMATION EVALUATIONACTION TIME OTFFTM CBM DOM DFR UNPLANNED WORK BREAK-IN JOBS OTF LEGEND OTF=OPERATE TO FAILURE FTM=FIXED TIME MAINTENANCE CBM=CONDITION BASED MAINTENANCE DOM=DESIGN OUT MAINTENANCE DFR=DESIGN FOR RELIABILITY LCC=LIFT CYCLE COST LCP=LIFE CYCLE PROFIT SPM=SHOCK PULSE METHOD *BACKLOG MANAGEMENT *PRIORITIZE PLAN SCHEDULE IMPACT OF CONDITION MONITORINGWORKLOADWORKLOAD PURCHASING I II III IV Continuous PRIOR INTRODUCE RESULT improvement CONTINUOUS IMPROVEMENT DATABASE STANDARDS FOR RECORDING COMPONENTS REPAIRED/REPLACED CAUSE OF FAILURE CONDITION DISCOVERED ACTION TAKEN Sarath Seneviratne / 546_1999_102