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HOW TO WORK EFFECTIVELY WITH PRECEPTEES THE PRECEPTOR’S RAPPORT.

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Presentation on theme: "HOW TO WORK EFFECTIVELY WITH PRECEPTEES THE PRECEPTOR’S RAPPORT."— Presentation transcript:

1 HOW TO WORK EFFECTIVELY WITH PRECEPTEES THE PRECEPTOR’S RAPPORT

2 OBJECTIVES The learner will be able to: –Explain 3 things a preceptor should do to maintain an effective working relationship with a preceptee –Explain 3 things a preceptor should avoid doing to maintain an effective working relationship with a preceptee –Demonstrate an effective approach to managing possible problems in preceptor-preceptee working relationships

3 THE RELATIONSHIP IS THE KEY In the Beginning…. Make the preceptee feel welcome and accepted Be available when the new orientee needs you Listen openly and fully

4 NURTURE YOUR YOUNG Be patient and understanding Be gentle and constructive when offering critiques of preceptee’s performance Offer feedback in a frequent and timely manner on performance and progress

5 ARETHA SAID IT BEST “R E S P E C T” Respect the new employee’s view, feeling beliefs and values Determine the preceptee’s preferences regarding the order, type and pace of learning Encourage questions

6 IF THEY FALL, PICK THEM UP….. Build on past experiences and strengths while helping them to develop in areas of weakness Allow preceptees to make and learn from mistakes Use a sense of humor to maintain perspective

7 YOU NEED EACH OTHER !!! Be open to learning from the preceptee Maintain your composure and leadership throughout stressful situations Be generous with praise, support, and encouragement

8 REMEMBER, YOU ARE NOT ALONE… Enlist your unit to help you. Talk frequently with your nurse manager Get creative Share the load

9 AND NOW FOR THE OTHER SIDE… Here are some don’ts.. Relate to new staff as if they are children Take over situation s or “do” for them what they can do for themselves Give assignments beyond the preceptee’s capabilities

10 SETTING THEM UP FOR FAILURE Overwhelm new staff with details and minutiae Rush the pace of instruction Embarrass the new staff in front of coworkers, other staff or patients.

11 BEATING THEM DOWN Use negative feedback when critiquing or correcting preceptee performance Keep new staff in the dark about their performance Assume experienced new staff require little or no support, supervision or instruction.

12 WHAT HAPPENS IF THE ORIENTEE… Progresses too slowly in their performance? Overestimates his or her capabilities? Underestimates his or her capabilities Is disorganized and can not complete work load in a reasonable time period? Performs new skills with out seeking guidance?

13 Or… Has “know it all attitude and ignores the preceptor’s direction Continues to perform a skill incorrectly after repeated demonstrations Talks about how much better it was at their previous place of employment Feels entitled but does not want accountablility

14 OR EVEN…. Shows a lack of concern after making a significant error Complains about the preceptors skills and the quality of their work Is too hesitant and fearful of making a mistake Is preoccupied with their personal life Has difficulty relating to their coworkers.

15 IN SUMMARY Nurture for everyone’s success Don’t set the preceptee and yourself up for failure Get support for yourself when the going gets tough. Celebrate the success!!!!


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