Presentation on theme: "Action Research and Organizational Change"— Presentation transcript:
1Action Research and Organizational Change Supplement to the interview with Dr. Hadley Williams, Managing Director at Human Productivity; conducted by Jesse Jacoby, Managing Principal at Emergent in January 2011The entire interview is posted online at
2What is Action Research? A research methodology that seeks practical solutions to challenges and problems that organizations face.Similar to applied researchResearch question(s)Defined subject groupAn intervention/ independent variableData collection and analysisSolutions/conclusions drawnSometimes used interchangeably with the term Action LearningUnique difference is the use of participants/subjects as researchersOften a facilitator guides the group through all phases of a research project
3How is Action Research Relevant to Change Management? Discovery of a phenomena called “change management effect”Participants in Action Research projects that investigated new processes required by transformational change became “sold” on the new processes without any change management intervention.Participants became advocates of the new processes with their peersAction Research is not intended to change people—it is intended to discover new information and knowledge about a subject or problemThe “change management effect” is a nice by-product of the process
4Where Can I Find Additional Information About Action Research? People & Strategy Journal will feature an article on action research in the April, 2011 issueMinimize Costly Implementation Surprises: Conduct Action Research To Test Organizational Design; Williams, H. & Boetcher, K. in People & Strategy, April, 2011Contact me directly
5Select ReferencesReason, P. & Bradbury, H. (eds). (2008). The sage handbook of action research: Participative inquiry and practice (2nd edition). London: Sage.Schein, E. H. (1995). Process consultation, action research and clinical inquiry: Are they the same? Journal of Managerial Psychology, 10(6).Givens, L. (ed) The sage handbook on research methods. London: Sage.Marquardt, M. (2004). Optimizing the power of action learning: Solving problems and building leaders in real time. Boston: Davies-Black.