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Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images.

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Presentation on theme: "Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images."— Presentation transcript:

1 Chapter 1 Lesson 1 Middle Managers Department Head Project Leader District Manager Division Manager Directors Dean Bishop Courtesy of Goodshoot Images

2 Chapter 1 Lesson 1 Top Managers Senior Managers Presidents Chief Executive Officers Chief Financial Officers Chief Operating Officers Vice Presidents

3 Chapter 1 Lesson 1 What Do You Think? Are the principals in our high school first-line, middle, or top management? Courtesy of Thinkstock images

4 Chapter 1 Lesson 1 Management Management is the process of getting things done, through and with other people, with efficiency and effectiveness

5 Chapter 1 Lesson 1 Management The process involves the main activities that managers perform Efficiency is doing a task correctly using as few resources as possible Effectiveness is doing the right task and reaching goals

6 Chapter 1 Lesson 1 Efficiency and Effectiveness Means Efficiency RESOURCEUSAGERESOURCEUSAGE GOALATTAINMENTGOALATTAINMENT Goals Low Waste High Attainment Ends Effectiveness Adapted from Fundamentals of Management, 5th Ed. By Robbins/DeCenzo, p. 8 Pearson Prentice Hall, 2005

7 Chapter 1 Lesson 1 Management Processes Planningdefining goals, setting strategy, and coordinating activities Organizingdeciding what to do and how to do it Leadingmotivating employees, directing others activities, and resolving conflicts Controllingmonitoring tasks to see that they are finished as planned

8 Chapter 1 Lesson 1 Management Processes Achieving the organizations stated purpose Adapted from Fundamentals of Management, 5th Ed. By Robbins/DeCenzo, p..9 Pearson Prentice Hall, 2005

9 Chapter 1 Lesson 1 Management Roles Mintzbergs Managerial Roles Interpersonal relationships Transferring information Decision making

10 Chapter 1 Lesson 1 What Do You Think? How is standing in line waiting to make a purchase an example of efficiency and effectiveness? How would planning or organizing affect how long the lines in a store are?

11 Chapter 1 Lesson 1 Is the Managers Job Universal? Level In the Organization All managers plan, organize, lead, and control But the time they give each activity changes with the managers level in the organization As managers move up, they plan more and oversee others less

12 Chapter 1 Lesson 1 Is the Managers Job Universal? Level In the Organization First Level Managers Adapted from Fundamentals of Management, 5th Ed. By Robbins/DeCenzo, p. 12 Pearson Prentice Hall, 2005

13 Chapter 1 Lesson 1 Is the Managers Job Universal? Level In the Organization Middle Managers Adapted from Fundamentals of Management, 5th Ed. By Robbins/DeCenzo, p. 12 Pearson Prentice Hall, 2005

14 Chapter 1 Lesson 1 Is the Managers Job Universal? Level In the Organization Top Managers Adapted from Fundamentals of Management, 5th Ed. By Robbins/DeCenzo, p. 12 Pearson Prentice Hall, 2005

15 Chapter 1 Lesson 1 Is the Managers Job Universal? Profit and Not-for-Profit A business firm measures its performance by the amount of profit it makes But not-for-profit organizations dont share a universal measure of effectiveness Yet managers in these two types of organizations are more alike than different

16 Chapter 1 Lesson 1 Is the Managers Job Universal? Size of the Organization Small-business managers most important role is that of spokesman with customers, suppliers, and others outside the company Managers in a large organization mostly deal with issues inside the company

17 Chapter 1 Lesson 1 Making Decisions and Dealing With Change All managers make decisions All managers are agents of change

18 Chapter 1 Lesson 1 Making Decisions and Dealing With Change Successful managers are aware of the rapid changes around them They are flexible in adapting to deal with those changes At the same time, they must help employees deal with the uncertainty change may bring

19 Chapter 1 Lesson 1 Review A manager is a person who directs the activities of other people in the organization Management is the process of getting things done, through and with other people, with efficiency and effectiveness Managers plan, organize, lead, and control Managers make decisions and are agents of change

20 Chapter 1 Lesson 1 Summary Who Managers Are Where Managers Work What Management Is What Managers Do

21 Chapter 1 Lesson 1 Whats Next… Management in the Marketplace Courtesy of Clipart.com


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