1. 14 Evidence Of Participation And Effective Planning 1.2

2. 15 GROUP MEETING ATTENDANCE GROUP MEETING ATTENDANCE IntroductionIntroduction ACAC ACAC CICI CICI DADA DADA P DM P DM

3. 16 GROUP PROCEEDING – Job Distribution GROUP PROCEEDING – Job Distribution Introduction ACAC ACAC CICI CICI DADA DADA P DM P DM Distribute job function equally among members Ensure all project activities follow the milestone schedule All tasks must be carry out full responsibility Person In Charge Assistant

4. 17 PROJECT CONCEPT INTRODUCTION PROJECT CONCEPT INTRODUCTION Introduction ACAC ACAC CICI CICI DADA DADA P DM P DM P D C D

5. PROJECT MILESTONE CHART PROJECT MILESTONE CHART Introduction ACAC ACAC CICI CICI DADA DADA P DM P DM Before After 18

6. 19 2 2

7. BUSINESS CASE MPC Board of Management (BOM) instructed MPC WPT to increase revenue from RM550 thousand to RM700 thousand. Looking at this scenario, MPC WPT comes out with new strategies to ensure the target set by the top management is fulfilled. The SUCCESS of this project will become a new benchmark by other departments and other regional offices. OPPORTUNITY STATEMENT i. To generate more income / revenue to MPC WPT ii. To introduce innovative core activities offered to customers iii. To improve internal process through QE programs, IT solutions and Business Information Centre. iv. To increase outreach through innovative core activities GOAL STATEMENT To hit RM700 thousand in revenue through: i. Introduce Innovative Core Activities ii. Improve Internal Process iii. Increase Outreach PROJECT SCOPE This project will cover 3 MPC WPT offices in Kuantan, Kuala Terengganu and Kota Bharu. The products/services will be based on MPC WPT core activities. PROJECT PLAN Activities Date i. Define Project : Mac 2010 ii. Improvement Opportunity Analysis : Apr – May 2010 iii. Probable Solution & Implementation : Jun 2010 iv. Control and Standardisation : Jun – Nov 2010 TEAM MEMBERS Champion:En. Nik Mustafa Raja Salleh Facilitator:En. Kamaruzaman Kasim Team Leader:Mohd Yazid Abdul Majid Secretary Team Members :Azhani Ismail Nik Faizal Nik Ahmad Faridah Taju Rahim Mahadi Hasbullah Hazwani Nadiah Ismail 20 PROJECT CHARTER PROJECT CHARTER ACAC ACAC CICI CICI DADA DADA P DM P DM Project Selection & Definition

8. TRANSFORMATION OF MPC WPT CORE ACTIVITIES TO BOOST REVENUE FROM RM550,000 TO RM700,000 21 PROJECT TITLE PROJECT TITLE ACAC ACAC CICI CICI DADA DADA P DM P DM Project Selection & Definition

9. 22 How And Why The Project Was Selected 2.1

10. MANAGEMENT REQUEST ACAC ACAC CICI CICI DADA DADA P DM P DM Project Selection & Definition Minute of Meeting No2/2010 MPC WPT.... Urged Xtra Best to find INNOVATIVE solution to achieve targeted revenue in 2010 23

11. 24 MANAGEMENT APPROVAL ACAC ACAC CICI CICI DADA DADA P DM P DM Project Selection & Definition LETTER LETTER MANAGEMENT APPROVALLETTER SEEK APPROVAL Xtra Best SecretaryRegional Director Seek Approval From Management Date : 8 March 2010... I would like to congratulate you and the team on taking up this project....... : 10 March 2010

12. Cannot meet the target set by management Cannot meet the target set by management 25 PROJECT IMPLICATION PROJECT IMPLICATION ACAC ACAC CICI CICI DADA DADA P DM P DM Project Selection & Definition IF WE DO NOT EMBARK ON THIS PROJECT, THE IMPLICATIONS ARE: IF WE DO NOT EMBARK ON THIS PROJECT, THE IMPLICATIONS ARE: Lack of Innovation and Creativity of MPC Core Activities Lack of Innovation and Creativity of MPC Core Activities Customer Will Run Away (No Loyal Customer) Customer Will Run Away (No Loyal Customer) 1 3 2