Presentation is loading. Please wait.

Presentation is loading. Please wait.

Change and Transition Management: – Excerpts From A Workshop By Nancy Lorsch, Ph.D. Lorsch, Berke & Associates Lorsch, Berke & Associates 760-436-4853.

Similar presentations


Presentation on theme: "Change and Transition Management: – Excerpts From A Workshop By Nancy Lorsch, Ph.D. Lorsch, Berke & Associates Lorsch, Berke & Associates 760-436-4853."— Presentation transcript:

1 Change and Transition Management: – Excerpts From A Workshop By Nancy Lorsch, Ph.D. Lorsch, Berke & Associates Lorsch, Berke & Associates

2 Agenda Impact/Reactions to Organizational Change Predictable Problems Context: A Model of Change & Transition Your Role/Behaviors in Support of Organizational Change Lorsch, Berke & Associates

3 Predictable Problems When Change Occurs Uncertainty and ambiguity Mistrust Self-preservation Communication tangles Loss of team spirit Power struggles Low morale, weak commitment Productivity problems Lorsch, Berke & Associates

4 Most Common Concerns PERSONAL: What will happen to me? CAREER: Will I have a job? If so, will I be competent at it?......? FINANCIAL: Should I put off plans to buy (... a car;...)? How will I pay my bills (;...mortgage)? Lorsch, Berke & Associates

5 Managements Challenge To simultaneously : Process personal concerns Provide help and support to your employees Provide leadership and….. Lorsch, Berke & Associates

6 Response To The Challenge: Leading Transition Support Desirable leadership behaviors during successful transitions focus on both: task issues people issues Lorsch, Berke & Associates

7 Responding To The Challenge Understand how people (yourself included) react to change Help yourself, your management, and your employees deal with the unsettling effects of change Lorsch, Berke & Associates

8 A Model For Understanding Change And Transition PRESENT STATE TRANSITION STATE FUTURE STATE Lorsch, Berke & Associates Adapted from William Brideges Managing Transitions: Making the Most of Change

9 Understanding Change And Transitions It isnt change that does you in--its the transitions (….contact Lorsch, Berke & Associates for more…..) Lorsch, Berke & Associates Adapted from William Bridges Managing Transitions: Making the Most of Change

10 THE THREE PHASES OF TRANSITION PRESENT STATE DESIRED FUTURE STATE PHASE I PHASE II PHASE III ENDINGSIN-BETWEENREORIENTATION>> Lorsch, Berke & Associates Adapted from William Bridges Managing Transitions: Making the Most of Change

11 What To Expect During The Transition Phases ENDINGS Shock ….. IN-BETWEEN …… Depression Suffering ….. REORIENTATION ….. …… Exploration ……. Lorsch, Berke & Associates Contact Lorsch, Berke & Associates for more

12 Desired Transition Behaviors Phase I: Endings MANAGERS Calm the troops ………… Commit to the change Control rumors ….. EMPLOYEES Acknowledge/understand emotional reactions ……,,,,,, ……. Stay focused on the on- going work. ……. Supporting Personal Well Being Supporting Organization Transition Lorsch, Berke & Associates

13 DESIRED TRANSITION BEHAVIORS Phase II: In-Between MANAGERS ….. Provide assurances, reduce uncertainty Recognize/reduce resistance …… Continue making day-to- day decisions …… ……. EMPLOYEES Understand/acknowledge psychological soreness …….. Stay focused on on-going work …… Support special projects and transition work …….. Supporting Personal Well Being Supporting Organization Transition Lorsch, Berke & Associates

14 DESIRED TRANSITION BEHAVIORS Phase III: Reorientation MANAGERS Attend to those lagging behind Support curiosity …… ……. Shape and reinforce the new culture ……. …….. Involve people in planning for the future EMPLOYEES …… ………. Understand new role and individual performance objectives …… Build positive relationships with new boss or coworkers …….. Supporting Personal Well Being Supporting Organization Transition Lorsch, Berke & Associates

15 COMMUNICATION AS A LEADERSHIP TOOL DURING TRANSITIONS COMMUNICATE COMMUNICATE COMMUNICATE Be supportive of Company direction and higher management …… Explain why schedules and plans often change ……. …… Use multiple methods of communication Lorsch, Berke & Associates

16 SO WHAT? NOW WHAT? How can you determine which phase of transition each of your employees is in? What actions might you take to more effectively guide and respond to employees during this transition? …… Lorsch, Berke & Associates

17 NEXT STEPS Talk with Lorsch, Berke & Associates about enhancing workforce capability in the area of Change and Transition Management in your organization Lorsch, Berke & Associates


Download ppt "Change and Transition Management: – Excerpts From A Workshop By Nancy Lorsch, Ph.D. Lorsch, Berke & Associates Lorsch, Berke & Associates 760-436-4853."

Similar presentations


Ads by Google