Presentation on theme: "DISCcert The DISC Certification Experts Presents Communication Strategies Using DISC San Diego, California."— Presentation transcript:
DISCcert The DISC Certification Experts Presents Communication Strategies Using DISC San Diego, California
2 Purpose for Today Purpose Process Payoff
3 DISC FYI … Behavioral Styles – Focus is on external, observable behaviors measured by ones openness & directness. How to use this Report – Part 1: Understanding your own personal style – Part 2: Action Plans for interaction
4 Trick Question... If you go to Italy, it would be wise to try and speak which language? Increase Receptivity! Dont want to be the UGLY American!
5 Visiting Four Countries Before visiting other countries, learn basic words & actions. – Positive descriptors about each profession? Your native language (or style) remains your most familiar language. Athlete Coach Professor Scientist ominant nteractive teady ompliant
6 Energy Line Please Write the Following on Page 5 Styles Assessment NOT Skill Assessment Adapting Style Graph I Snapshot of One Workday Natural Style Graph II Real You – 24/7 At Work or Home
7 Energy Line = Determines Preference in Asserting. High Intensity = Problem Solve NOW! (FYI… May rush into decision making.) Low Intensity = Process First, then Solve Problem Strong D – your example? ISC STYLE - High D - Problem Solver (Quick)
8 STYLE - Low D – Problem Solver (Cautious) Thinks before deciding on a solution Prefers to reflect before selecting a conlusion. Priority is to first gather information, then determine best options. Can develop SKILL to make quick decisions if needed. Energy Line = Determines Preference in Asserting. High Intensity = Problem Solve Now Low Intensity = Process First, then Solve Problem ISC
9 STYLE - High I – People (Expressive) Energy Line = Determines preference in Influencing. High Intensity = Gets energized around people (FYI … Enthusiasm can overpower.) Low Intensity = Prefers Calm Interactions DSC Strong I - your example ?
10 STYLE - Low I – People ( Reserved) Prefers to be behind the scenes, not center stage. Approaches interactions in a more reserved manner. More apt to observe before engaging in conversation with someone new. Can learn SKILL to be outspoken, speak in front of groups. Energy Line = Determines preference in Influencing. High Intensity = Get energized around people Low Intensity = Prefers calm interactions DSC
11 STYLE - High S – Plan (Methodical) Low Intensity = Spontaneous DC I Strong S - your example? Energy Line = Determines preference In Planning. High Intensity = Orderly plans. Supportive. (Fyi … May want to keep Things status quo.)
12 STYLE - Low S – Plan (Spontaneous) May have a plan and then quickly changes to a whole new approach. If project is not fun or exciting, may generate new strategies to get themselves motivated. Prefers others do the planning. Can develop SKILL to be organized and follow timelines. Energy Line = Determines preference In Planning. High Intensity = Orderly plans. Supportive. Low Intensity = Prefers to be pontaneous, brainstorm lots of ideas. DC I
13 STYLE - High C – Procedures ( Accuracy). DS I Strong C - your example? High Intensity = Analyzes, prefers procedures. (Fyi … Can get stuck in details.) Energy Line = Determines preference to doing details, Low Intensity = Big Picture. Conceptual.
14 STYLE - Low C – Procedures ( Sees Possibilities) Changes the rules if they dont seem to fit the situation. Independent. Has a Can Do attitude. Results dont always have to be 100%. Energy Line = Determines preference to doing details, High Intensity = Analyzes, prefers procedures. Low Intensity = Big Picture. Conceptual. DS I Can learn the SKILL of doing accurate paperwork.
Graph II - Participants
16 Based on Graph II - Overview of Styles Participants
17 = Page 5 of your report Graphs I & II - Similar If both Adapting Style & Natural Style are similar: – You tend to use same behavioral traits across environments. – Work feels inline with how you would like to be communicating. Adapting Style Graph I Natural Style Graph II
18 If Adapting Style is significantly different than Natural Style: – Going out of comfort zone (style) to get job done. – Shows flexibility. – If prolonged, can cause stress. Helpful – recall what responsibilities you were carrying out the day you took the DISC. Graphs I & II - Different = Adapting Style Graph I Natural Style Graph II Page 5 of your report
19 Comparing DISC Graph II with I Adapting Style Graph I Natural Style Graph II
20 Comparing Graph II Real You with Graph I Snapshot of 1 Day at Work Comparing DISC Graph II with I
21 Start with Graph II and yellow marker. Example: D is a little below Energy Line. Worksheet: Under D, the word Calculating is in similar location. Start with Graph II
22 Example: I is at top of Graph II. Animatedis yellow. S is in middle of 5. Patientis yellow. C is below the 2. Arbitrary is yellow. Then connect yellow. Continue process with I, S, C
23 D towards top of 2. Indirectis blue. I a little below top of 6. Inspiringis blue. S is bottom of 1. Risk-taker is blue. C is bottom of 1. Big-Picture is blue. Now, do process with Graph I with different color marker
24 Instructions – Example: Start with Graph II, yellow under D. D is at Calculating. On the Graph I, blue under D. D is at Indirect. Count words in between,with yellow as benchmark. Example: Blue word is 3 words below Yellow word. Write down 3 at bottom of page- Next to D Goes Down. Graph Gap Analysis – Provides Insights
25 nteractive Brings a sense of enthusiasm Easily negotiates conflicts between teams ominant Asks questions that challenge tradition Works quickly to resolve issues teady Excels at calming disagreements Looks for different approaches ompliant Clarifies complex issues Demonstrates technical expertise Strengths I
26 nteractive Recognition for skills and insights Power to control own career path ominant Authority equal to responsibility Opportunities to express ideas and opinions teady Sincerity from groups and peers Sufficient time to adjust to change ompliant Tasks completed right first time Projects highly specialized Motivators I
27 nteractive Be engaging and fast-paced Provide immediate incentives for them ominant Get to the point quickly; Dont ramble Be prepared to handle some objections teady Be candid, open and patient Provide assurance on their input and suggestions ompliant Present ideas logically List pros and cons of suggestions you make Communication Tips I
28 Style Summary Page 12 of Your Report
29 Reinforces Action Steps Page 23 of Your Report
30 Athlete Coach Professor Scientist ominant nteractive teady ompliant Learn on Your Four Country Visits? What Actions Will You Take? I
Thank You for Coming! Bonnie Burn Master DISC Trainer & Author