Presentation on theme: "Cloud Communications Cool Use Cases. Frank Geck Helping companies/people develop use cases for commercial applications From Tropo Incorporated providing."— Presentation transcript:
Cloud Communications Cool Use Cases
Frank Geck Helping companies/people develop use cases for commercial applications From Tropo Incorporated providing Telephony APIs in the Cloud (like Twilio, like Plivo, like etc, etc etc.) Was employee 31 at Nuance Communications
Cloud Communications Faster time to market Higher value applications Fraction of the cost Cloud mentality Common Programming Skills Business as Usual systems Next generation systems (conferencing, medical paging) Didnt have budget systems (marketing number) Micro Solutions (small touch points)
Marketing Program Tracking A didnt have budget solution ADVERTISEMENT get mortgage from Super Bank Call hey... I need a mortgage... Ill call...
Lead Management A Next Generation Solution... Customer enters information on website database opportunity queue IVR Recording Billing Conferencing
Lead Management Next Generation Solution with location services
Store Locator A Business as Usual Solution Women and Infant Children Clinics in Texas Traditional User Interface Whats your area code/zip code/city? Only a handful of clinics in the Country of Texas (Im originally from Wisconsin) Needs location services
Store Locator Women and Infant Children Clinics in Texas Can I use your location? Your closest clinic by zip code is...