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1 Active Shooter Awareness Presented by: Safety Counselling, Inc. 3207 Matthew Ave NE Albuquerque, NM 87107 505-881-1112 / 800-640-0724

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Presentation on theme: "1 Active Shooter Awareness Presented by: Safety Counselling, Inc. 3207 Matthew Ave NE Albuquerque, NM 87107 505-881-1112 / 800-640-0724"— Presentation transcript:


2 1 Active Shooter Awareness Presented by: Safety Counselling, Inc Matthew Ave NE Albuquerque, NM /

3 2 Topics of Discussion What is an Active Shooter Types of Active Shooters Historical examples How to prepare What to do when faced with Law Enforcement response Dispatchs role EMS response Techniques to reduce an escalating encounters and tips to avoid them PTSD,CISD, and the EAP

4 3 Part One: The Basics About Active Shooters

5 4 Active Shooter Definition Active Shooter executes a random or systematic shooting spree The objective is mass murder rather than other criminal intent Difficult time for many people in these tough times

6 5 The Active Shooters Intent Views the attack as attempting to correct a perceived wrong Usually has a hit list and will search victims out The Shooter often takes out targets of opportunity on the way

7 6 An Active Shooter Expects To Die Not concerned with dying so has nothing to lose Moves throughout a building or area until either –stopped by police –commits suicide self suicide by cop –stopped by others

8 7 Types of Active Shooters This type of WPV can impact any industry or business Increased media coverage on a long term problem Examples of Active Shooters have included angry customer patients family member mentally unstable individual disgruntled employee domestic violence spill over shooting(s) in the course of a robbery, especially a robbery gone bad but this is not our emphasis

9 8 Lt. Dan Marcous 5 Phases of the Active Shooter Fantasy stage Planning stage Preparation stage Approach stage Implementation

10 9 Hunters versus Howlers Howlers make overt threats, draw attention, frighten others intentionally Hunters develop a hidden plan, acquire the tools to harm others, work in stealth, and attack with little or no warning Organizations are often responsive to a howler and either unaware or overly-rationalizing for a hunter Calhoun and Westons theory Howlers dont hunt and Hunters dont howl. When Howlers start to hunt, they are no longer Howlers.

11 10

12 11 Charles Whitman commits Texas Tower Massacre in 1966 Initially killed mother and wife Initially killed mother and wife Killed 15 people / wounded 31 around tower Killed 15 people / wounded 31 around tower Passersby armed themselves to intervene Passersby armed themselves to intervene Killed by 2 police officers Killed by 2 police officers Autopsy showed brain tumor and he knew something was wrong Autopsy showed brain tumor and he knew something was wrong

13 12 James Hubberty commits Calif. McDonalds Massacre July yr. old laid off 1 week before murders41 yr. old laid off 1 week before murders Killed 21 & wounded 19Killed 21 & wounded 19 Multiple weapons from a 9mm semi-auto uziMultiple weapons from a 9mm semi-auto uzi Killed by Sniper from SWATKilled by Sniper from SWAT Said he had killed 1,000s in Viet Nam but never servedSaid he had killed 1,000s in Viet Nam but never served San Ysidro California McDonalds Restaurant July 18, 1984 James Huberty 21- persons killed

14 13 Alb. Hollywood Videos Murders Shane Harrison aged 28 and accomplice Esther Beckley Occurred March 96 Armed robbery and kidnapping Killed 5, 2 after being abducted (3 were employees)

15 14 Larry Phillips/Emil Matasareanu N. Hollywood Bank Robbery 2/27/97 Failed robbery that changed what law enforcement standardly packs for heatFailed robbery that changed what law enforcement standardly packs for heat Wounded 13: 9 PD & 4 bystandersWounded 13: 9 PD & 4 bystanders Both suspects killed by SWAT after 44 minute shoot out on the streetBoth suspects killed by SWAT after 44 minute shoot out on the street Shooters had body armourShooters had body armour Armed with AK-47sArmed with AK-47s

16 15 Columbine High School, Littleton Co. on April 20, shooters: Harris and Klebold2 shooters: Harris and Klebold Vendetta: 2 angry teenagers killed as many students as possible after being bullied for yearsVendetta: 2 angry teenagers killed as many students as possible after being bullied for years Killed 13 & Wounded 21Killed 13 & Wounded 21 Suspects committed suicideSuspects committed suicide Used guns, rifles, bombsUsed guns, rifles, bombs Changed the way law enforcement respondsChanged the way law enforcement responds

17 16 Ronald Taylor:Wilkinsburg, Pa Hate Crime: All victims were white March 1, 2000 Ist killed carpenter who repaired door, then onto McDonalds & then Burger King 3 killed, 3 wounded Surrendered

18 17 Cho Seung-Hui commits Virginia Tech Massacre on History of mental illness History of mental illness Posted pictures before & mailed info. to NBC during Posted pictures before & mailed info. to NBC during 32 Dead, 23 Wounded 32 Dead, 23 Wounded Weapons: Glock 19, Walther P22 Weapons: Glock 19, Walther P22 Committed suicide at scene Committed suicide at scene Rationale: savior oppressed & rejected Romantic dispute? Teased about speech disorder Teased about speech disorder

19 18 Von Maur Department Store, Dec Robert Hawkins - 19 Omaha, Ne. Takes others out to be famous at his death after being fired 9 killed, 5 injured Death by suicide after murders

20 19 3 Murdered in City Hall Council Meeting in Kirkwood, Mo. Feb Charles Lee "Cookie (52) Thornton had disrupted/arrested at 2 other council meetingsCharles Lee "Cookie (52) Thornton had disrupted/arrested at 2 other council meetings Killed 6: 2 police officers, public works director & 2 council members, the mayor (intended victim) died later as result of injuriesKilled 6: 2 police officers, public works director & 2 council members, the mayor (intended victim) died later as result of injuries Wounded 1 reporter & shot at city attorneyWounded 1 reporter & shot at city attorney Suicide by copSuicide by cop 30 citizens were at the meeting30 citizens were at the meeting

21 20 Dennys Robbery Takeover Albuquerque Pablo Ortiz (32 top ) Marvin Lopez (22, middle) Francisco Melgar (bottom), Restaurant robbery on Sat. 9:30AM breakfast-rush Teenage female employee was killed Automatic Weapons w Intervention: 2 arrested initially & other 2 apprehended

22 21 Binghamton, N.Y.: American Civic Assoc. by Jiverly Wong at 10:30 AM on Aug or victims killed & 4 wounded Victims from China, Haiti, Pakistan, Vietnam, the Philippines, Iraq, Brazil, US Used 2 automatic pistols and wore body armor Shooter pinned his vehicle against back door to block escape Suspect shouted that he hated America

23 22 A.S. Major Nidal Malik Hasan: Fort Hood Texas on Nov Palistinian born 39-year-old of American military parents U.S. Army psychiatrist Description by fellow workers: paranoid, belligerent Terrorist? or upset at scheduled be deployed to Afghanistan? Killed 13, Wounded 30 Arrested and imprisoned until trial in March 2012

24 23 Amy Bishop Anderson at University of Alabama, Huntsville on February 2010 A.S.: Amy Bishop (Harvard trained Professor was academic star)A.S.: Amy Bishop (Harvard trained Professor was academic star) Involved in 3 previous police investigations: Involved in 3 previous police investigations: Acquitted of brothers murder Acquitted of brothers murder Pipe bomb Pipe bomb Shoving another customer Shoving another customer Police arrested her on the scene Police arrested her on the scene Vendetta: Denied tenure Vendetta: Denied tenure 3 killed, 3 wounded 3 killed, 3 wounded

25 24 Police Headquarters in Municipal Bldg. April year-old Patrick Gray Sharp was only casualty. No others injured. McKinney, Texas Drove truck loaded with ammo and bomb-making materials into the parking lot, set truck on fire Fired off more than 100 rounds at police Suicide by cop

26 25 A.S. Robert Reza: Emcore Murders in Albuquerque on July 2010 at 10AM Vendetta: child custody battle Told nephew device implanted in his head by co. Shot 25 bullets reloading once 2 killed & 4 wounded Police arrived from Alb.along with surrounding sherrifs/PDs Shooter committed suicide on site

27 26 University Library Violence 2010 Gunman opens fire in library in Austin Texas, Sept No one injured Shot and killed himself onsite

28 27 Jerad Loughner shoots Congress Woman Gabriel Giffords on Jan A.S.: Jerad Loughner Safeway,Phoenix, Ariz. at Town Hall Meeting Vendetta: Gifford is Jewish and he may have been a member of an anti- semetic group: AmRen 6 killed & 19 wounded Loughner was overcome by crowd and arrested Bystander nearly shot one of good samaritans who overcame him

29 28 at UNM Hospital on Feb A.S. Cesar Dominguez-Garcia at UNM Hospital on Feb Albuququerque, N.M. Vendetta: Girlfriends child was admitted to hospital. Suspect arrived, became angry and began striking girlfriend. Family intervened, suspect brandished gun and fired one round Police arrested

30 29 Senior Center Shooting in Suisan City, California July year-old Bernardo Ararao Rode bike to Center, dressed in camouflage Showed woman at the center gun & said he was "going on assignment" 911 called & repeatedly ordered to drop his gun He refused/shot by police

31 30 Construction Site Killing 2010 Centreville, Alabama October 2010 Firing over stolen copper Vendetta: Accusing electrician was continuing work on the site when fired employee shot and killed him

32 31 Construction Site Killing 2011 Miami Two employees showing off their weapons on a break at one workers truck. Gun accidentally went off killing other worker during exchange.

33 32 There Are All Types of Scenarios Often happened in the AM Most usually is the result of a robbery but that is not our focus in this class Stay alert to surroundings and situations all the time Be mentally prepared for different violent scenarios –armed individuals/bombs –chemical, radiation, and biological threats –verbal or written threats

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35 34 When You Call 911 Dispatch The phone may not ring right away. Most important piece of information Call back number Dispatch does not go to the scene.

36 35 Information That Dispatch Gets When You Call 911 Landline Name Address Location address Wireless Phone number Cell phone carrier Location of caller City Hall/ PBX lines

37 36 Dispatchs Role Job is to preserve life and facilitate safety Multiple callers Each caller is a new witness May disconnect you due to call volume Will ask you the big 6: (Where/What/When/ Who/How/Why)

38 37 Dispatcher Will Ask: Where Location within a location Office number, room, building Hazards for those present and for responders Sounds (gun shots/explosions) Screams Injured Other dangers in/around location Safest approach

39 38 Dispatcher Will Ask: What and When What is occurring? Are you hearing it or seeing it? First hand knowledge Just hearing chaos Is it just starting, in progress or over Information may save lives/minimize causalities What you ADD is helpful Avoid repeating

40 39 Dispatcher Will Ask: Who, How, & Why Who is involved? Number of suspects Still present Know or recognize the AS Describe what they look like Physical features Clothing body armor Weapons / explosives Why is this happening?

41 40 A.S. Status vs Victim Status Dispatch will ask about the shooter before asking for information regarding those injured How many are injured? Types of injuries? Dispatch can provide steps for treatment

42 41 Until Law Enforcement Arrives If you cannot speak to 911 dispatcher, just leave the line open for the dispatcher to listen in. They are trained to do this

43 42 EMCORE 911 Tape

44 43

45 44 Law Enforcement Intelligence From Dispatch On The Way To Site Suspect(s) Actions Location Description Weapons Victim injuries and location Designate site representative to give officers intelligence

46 45 Arrival of Law Enforcement Average response time for police to high priority calls in your area Safest place to stay is inside secure room The shooter will probably not flee when police arrive The shooters goal is to kill and injure, not negotiate or flee

47 46 Law Enforcements Modus Operandi Most likely by a variety of officers Identified in some way generally. Could be officer already on site AS response is different 5 qualified officers enter immediately as a group Armed with a variety of weapons Wont be aiding victims Designate a site representative

48 47 When Victims See Police Pass Through If you are locked in a secure room, stay there Police will be shouting commands Everyone is a suspect May force people to ground Listen and follow instructions Do not approach, stop or speak to or hold onto officer(s) Avoid screaming or yelling Point in direction of shooter

49 48 When You See Police (cont.) Hands Immediately raise hands Keep your hands visible Drop anything in your hands Do not move injured victims Officers attempting to apprehend the shooter will not stop to help injured victims

50 49 Part 5:

51 50 Delayed Medical Entry with Active Shooter Scenes Fire/EMS personnel will respond when dispatched Entry by medics will be delayed until police are in control of area and shooter is disarmed Be prepared to do trauma care until they enter

52 51 Victim Status Cards Okay Minor Injuries Life threatening Injuries Extra or Missing Victim

53 52 Triage of Victims Sorting Who is most in need & savable Coach injured to self-help Administer to them Have them administer to others when injury is minor Get assistance from others who can help Show helpers how Be a coach

54 53 Protect Yourself Have a basic plan Dont attempt to render first aid if unsafe to do so Dont show yourself to shooter Survey the scene Know where the first aid kit, AED and extinguishers are Blood borne pathogens Potentially infectious materials Take universal precautions Wear PPE Clean-up procedures

55 54 Victim Treatment Minor Injuries: minimal treatment or self help with instruction Life threatening Injuries Most serious injury dealt with first Examples: severe bleeding, not breathing, broken limbs, heart attack, seizure, asthma attack, shock Dead or not-savable injuries

56 55 Stop Bleeding Capillary bleeds only ooze Venous Flows steadily Thick dressing / pressure Arterial Squirts under pressure Thick dressing / elevate / pressure Have helper perform once under control if there are other victims

57 56 Tourniquet only if Bleeding To Death Controversial & only as last resort as potentially dangerous For arterial bleeding & extremities Use a belt, strap, or other 1 wide material 2 above Tighten until bleeding stops Never loosen Note time applied Save amputation

58 57 Victim Is Not Breathing CPR = CAB 15 Compressions Airway: open 2 Breaths Continue15-2 Not recommended in multi victim scene unless multiple trained first aiders

59 58 Broken Limbs Splint in position presented Use padding If it is the forearm then support hand If it is the thigh or hip do not move them Do not draw attention to a mistake – correct it

60 59 Spinal Cord Injuries Do not move unless life threatening situation Maintain alignment of head and spine when moving Support head and neck Secure them to a board

61 60 First Aid for Other Conditions Psychogenic Shock Fainting Panic attack Vomiting Altered and difficult to control Byproduct of shock Due to anxiety Others brought on by stress of event Heart Attack Seizure Asthma Diabetic Attack

62 61 Seasoned EMT Donts Dont –panic or put yourself in danger –spend too much time on a non-savable victim –attempt to plug a bullet- hole (use direct pressure) –overly worry about infection (use what you can to stop bleeding)

63 62 Moving A Victim When to move victim In the path of a shooter Other hazards How to move victim Walk them, be a human crutch, drag, scoot, carry them Spinal injuries Only if safe to do so

64 63 Update Your Training CPR/AED First Aid Conflict Resolution Stress Management

65 64 Part 6: Choices You Have When You are A Victim at an Active shooter Scene

66 65 Plan For Survival Escape route plan Locations of exits Possible pathways to exit Meeting place Perform drills as part of training. Emergency lighting Fire extinguishers

67 66 Timing in Active Shooter Situations Evolve quickly Shooters are unpredictable Law Enforcement has historically been required to stop them Arrival of police and EMS on the scene is not immediate Be prepared mentally and physically to deal with the situation until help arrives

68 67 What Will Require Your Attention Alerting others Others in and around area Authorities Be able to describe perp. The victims Providing first aid Moving to safety How you face the shooter(s) Assess Determine the odds

69 68 Try To Focus and Be Methodical Try Not To Freak Out How To Calm Down Deep breaths How would your hero handle it? Staying Calm Helps Think more clearly Victims remain calm The situation requires a leader Prioritize Allocate tasks Need more than just you?

70 69 Communications To Get Help Call 911 for outside help – if you can safely do so –leave line open if cannot talk Alert others onsite with: intercom, phone, page, or the code

71 70 Not In Line of Fire: Hide vs. Escape Be quiet and remain calm. Silence your cell phone Take several deep breaths and review what to do Make the decision to hide or escape Then assess if you can help others while hiding or escaping

72 71 If Hiding Makes Sense Keep yourself safe Move to secure area Lock door/barricade it Hide behind large furniture in a large wall vent in the bathroom Turn off sources of noise Close the blinds EMS will tell you not to intervene Question someone asking for entry

73 72 If Escape is Feasible Shooter will not stop until objectives are met or is engaged by police Is escape best option? Where is the shooter? Multiple shooters? Can you get out immediately undetected? Advise police of shooter or plain clothes police

74 73 If Escaping Evacuate area using designated exit path –Hug the wall –Check around corners first –Whether or not others agree to follow –Leave all your belongings –Only jump out a 1 st or 2 nd floor window Help others escape Alert others you come across

75 74 Helping Others You are part of a team Assist others in need Help others escape with you Escape yourself even if they are too afraid to try

76 75 If You Are In The Line Of Fire If You Are In The Line Of Fire You have two choices if shooter is at close range: fight or comply We do not know how you will or should respond How you respond will be based on: The actual situation and what is possible, How many of you/they there are Your personality/background Victim camaraderie Feelings of moral responsibility It is your choice but keep in mind it will take time for police to arrive, assemble, and enter Your life is on the line

77 76 When Your Decision is to Comply Do what the shooter says Keep your hands where they can be seen No sudden movements to draw attention or alarm AS Avoid eye contact unless you are being addressed Be quiet and remember your life may depend on being calm

78 77 Things to Consider Before Fighting Back Chance of survival may be greater if you incapacitate the shooter but consider: How many shooters are there? How many of you are there? How many of you will commit to an attack? What objects do you have available to disable the person? Do any of you have military training or experience handling firearms? Does the group have a plan? Are your odds good?

79 78 When Your Decision is to Fight Never attempt to wrestle a gun away from someone pointing it at you The closer you are to the shooter the better the chances of overcoming them s Chance of survival is greater when you are behind or out of vision of shooter incapacitate the shooter improvise a weapon throw heavy, blunt or sharp object hit shooter with something heavy use cart to shove them down or door open jump on them stab them with letter opener, scissors, or exacto

80 79 When Your Decision Is To Mass Attack Use the code if you know victims or try to preplan during Opportunity may be obvious to incapacitate and overcome AS Go for the gun if you are not in the line of fire Try to knock them down & then Try to get on them Go for hands, eyes, personals You must COMMIT 100%

81 80 Do Not Enter A.S. Scene Viewed/Heard From A Distance Not always completely aware of situation Need to be absolutely sure who the shooter is In the Gabby Gifford shooting, a guy mistook a hero for the shooter

82 81 The Hostage Corridor Phase You will be detained Wait for instructions Call 1 family member Do not talk with the media. Able witnesses are moved Interviews Post event debriefing. This phase will take hours Do not interrupt proceedings unless medically necessary Drink water/eat something

83 82 Part 7: How To Deal With Volatile Situations Before They Become Violent Situations

84 83 Get Help with Coworker Escalating Behavior That is Getting Worse Approach if comfortable/offer help Report it if repetitive and talking doesnt help Get guidance from pros Avoid discussing with other coworkers, family or friends File a police report Call 911 for immediate threat Dont let escalating behavior go unchecked

85 84 The De-Escalation Process Let them vent Encourage talking & listening Repeat back Break problems down Be very clear about –what is going to happen –timelines Give them choices Focus on issue/refocus when necessary Use comfort/delay tactics as they deescalate Follow up

86 85 Donts For The De-escalation Process Dont bargain with threatening individual if their behavior is not threatening. Dont make false promises. Dont downplay seriousness of situation Keep it simple Dont take sides or agree with distortions

87 86 Verbal Communication to Deescalate Anger Speak slowly but confidently Keep your voice down, especially if they are raising theirs Communicate respect Keep it simple Repeat back for clarity Do not interrupt

88 87 Body Language That Helps Deescalate an Angry Individual Maintain your space Dont put up barriers but dont isolate yourself Project calmness Show concern and empathy Dont appear challenging Keep you hands in sight Avoid sudden movements

89 88 Avoid Altercations Do not take sides Do not get involved in workplace altercations Do not try to break up arguments or fights or you may get in trouble yourself Notify your supervisor immediately

90 89 Do Not Condone Bullying at Work As a supervisor –Review policy –Only 1 warning As the victim –Be assertive and refuse to be a victim –Label it –Tell them to stop –Keep a factual journal –Report it

91 90 Dealing With Angry Customers Imminent danger then push panic button or call 911 If comfortable doing so ask them to lower their voice and listen to them vent – empathize Explain the process Get them to the right person Report issues to supervisor Always follow up

92 91 Ways To Cope with your Emotions Long Term Before YOU Become Violent Acknowledge the problem Take time to gain perspective Get help –HR/EAP –See a counselor –Talk to a spiritual advisor

93 92 If You Feel Like You Are About to Become Violent Right Now Take a deep breath –Think about consequences –Imagine looking back Is there an expedient solution? Talk to your supervisor, HR, or EAP immediately Go to the ER

94 93 Part 7

95 94 Signs of Post Traumatic Stress Sleeplessness/nightmares Anti-social behavior Withdrawal Paranoia Emotional outbursts Nervous behavior Distracted Loss of concentration Pacing and restlessness Loss of interest in hobbies Substance abuse

96 95 Get Help Early On If you suspect PTSD or emotional distress; notify management.If you suspect PTSD or emotional distress; notify management. Assistance will be provided to help the employee deal with issues.Assistance will be provided to help the employee deal with issues.

97 96 Company EAPs Free, confidential counseling program assists employees with anything they perceive to be a problem Brief solutions counseling If you require additional services, counselors will help you access your mental health benefits, community resources, self-help groups or other services Employee Assistance Program

98 97 When There Is a Problem The EAP Is a Good Place To Start Workplace issues Feeling stressed to the point where you might harm yourself or others PTSD & CISD Drug and alcohol abuse Anxiety & depression Family challenges Conflict resolution Grief and loss Relationship issues Other concerns

99 98 How An EAP Works For employees and immediate family in household Benefit may be prepaid by your company –Your company pays set amount monthly to EAP –The company does not receive bill with employees name on it EAP services are confidential Information may only be released with your written permission In a crisis or an emergency, counselors are available by phone 24 / 7 In imminent danger always call 911 first

100 99 Would You Be Prepared If It Happened To You? Have you thought about it? Discuss it No single definitive strategy will ever be appropriate This class includes possible options but only you know how you will respond and your response will be based on many factors

101 100 Your Employer Wants to Protect You Look to the future with coworker conflicts Be proactive with customers Use information in this class to protect yourself, coworkers and work environment

102 101 The Goal Of This Course Is To Keep Employees Alive The End

103 102 Ex LA/NY Policemans New Book Tool to improve performance Advantages: resiliency, profitability, safety About power of people connected online and using electronic tools to collaborate to solve problems

104 103 City of Rio Ranchos EAP The Solutions Group To access your EAP call for R.R. & Alb. Call if out of town

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