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W w w. d i g i t a l s t a t e. c a Prof.Sandford Borins University of Toronto Digital State Revisited Bruce Doern conference Ottawa, November 7, 2008.

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Presentation on theme: "W w w. d i g i t a l s t a t e. c a Prof.Sandford Borins University of Toronto Digital State Revisited Bruce Doern conference Ottawa, November 7, 2008."— Presentation transcript:

1 w w w. d i g i t a l s t a t e. c a Prof.Sandford Borins University of Toronto Digital State Revisited Bruce Doern conference Ottawa, November 7, 2008

2 w w w. d i g i t a l s t a t e. c a The essential question Is IT transforming govt and politics? Digital State at the Leading Edge: evidence from 2000 to early 2006 from the feds, Ontario, US, UK Yes: availability and use of information Maybe: service delivery and organizational structure Unlikely: major cost-savings (see handout)

3 w w w. d i g i t a l s t a t e. c a Three more years evidence From early 2006 to late 2008, including Ontario, federal, US election campaigns Methodology -- blogging => interaction with readers -- presentations based on DSLE -- reading (NYTimes, Globe and Mail to show impact on main stream media)

4 w w w. d i g i t a l s t a t e. c a Online politics: from lagging to leading Cut-throat competition drives tech-based innovation Key role of IT-savvy young politicos The Obama phenomenon Message: change, eloquently delivered Medium: online organizing Tickets for town halls => list Million supporters at mybarackobama.com Repeated small donations Empowered community organizing: caucusing, calling, canvassing

5 Federal and Ontario campaigns: boys in bubbles? Bloggers vet local candidates YouTube showing gaffes (John Tory, Stephane Dion, Garth Turner) Active partisan bloggers Citizen mobilization –Culture en peril (900K views) –Ontario referendum, faith-based schools –Let Elizabeth May debate! –Facilitating strategic voting w w w. d i g i t a l s t a t e. c a

6 Politicizing governments online presence IT-savvy campaigners in power (Flanagans 9 th commandment: its the technology, stupid) Space allocation on the portal (Canadas New Government, Gordon Brown remake of number10.gov.uk) eye candy/advocacy websites for Government priorities (healthy life- style, environment, equalization)

7 w w w. d i g i t a l s t a t e. c a IT-based service delivery Dramatic increase in use of online channel Telephone most popular but least satisfying => needs fixing Service Canada the key player, but rarely promoted E-pass available but not publicized Service delivery wasnt a key priority in a minority government Service Canada relationship to HRSDC? Political reluctance to invest in big systems

8 Looking forward in the Digital State What happens to Mybarackobama.com in an Obama Administration? Liberal leadership campaign: looking for a web-savvy Gen-X leader who will inspire and mobilize young Liberals online Online fund-raising for the next election Citizen mobilization: whats the next issue? Service delivery improvement as recession- fighting strategy? w w w. d i g i t a l s t a t e. c a

9 Looking forward to research about the Digital State Young adults leading edge users of latest technologies (twitter, SMS, Facebook, v-blogs, new search engines, etc.) An opportunity for the next generation of researchers w w w. d i g i t a l s t a t e. c a


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