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Collaborative learning in a virtual company Darco Jansen.

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1 Collaborative learning in a virtual company Darco Jansen

2 Professional Training ­Becoming a psychologist (regular university) ­first year at the university: everything but psychology! ­4 years study period ­6 month practical work: the real thing! ­When did learning and growth of expertise have its peaks?

3 Learning and working “you learn while you perform” “work should feel like learning and learning should feel like working”

4 Changes in pedagogical concepts Open University of the Netherlands ­experimenting towards constructivist, “competency-based” learning learning while doing: authenticity no learning without error: quality control just-in-time resources: coaching and knowledge-management

5 Characteristics Virtual Company Students have roles as starting professionals ­they work in (distributed) project teams ­for real customers ­perform duties / are responsible for development of the virtual company ­assesment according to professional practice and its performance standards ­a supporting infrastructure of ICT, allowing distributed teamwork

6 Visiting a Virtual Company ­Tour around the company (VC has no buildings!) ­Organizational structure ­People ­Products ­Working- (and learning-) processes ­Annual report ­Audits

7 Electronic working and learning environment Gate Virtual work roomCompany web

8 Virtual work room Dynamic ­project databases ­concept documents for knowledge base ­project archives ­short term communication: newsletter, announcements ­mailboxes ­discussion ­individual portfolio ­………..

9 Company web Static – formal ­company rules ­resources for training ­intake forms ­assessment forms ­information on personnel ­assessment results ­…………..

10 Typical key elements Communicate & coördinate Corporate knowl. identity / rules Just-in-time learning & coaching Competence analysis, monitoring & assessment Co-work tools & objects

11 Communicate & coördinate Co-work tools & objects Corporate knowl. identity / rules Just-in-time learning & coaching Competence analysis, monitoring & assessment Learning aspects Collaborative learning Assessment driven learning Knowledge based learning

12 “Tour” around a Virtual Company 1997: Gipphouse (KUN) 1998: Virtual Environmental Consultancy Agency (OUNL, UM, Fontys, UT) in Studienet and eRoomStudienet eRoom 1999: Centrumveld (Pink) in Lotus environment 2001: OTO (OUNL) in Studienet (intra- en extranet)intraextranet and eRoomeRoom 2002: IT4Society (Rotterdam) in N@tschool 2003: ViaFina (Holding HO-niveau) in web + groupware 2003: BASIC VB (Fontys) in N@tschool and web 2004: VC “Accountancy” (HvU) in Quickplace and web

13 Organizational structure student teams academic institutions coaching 'new' company knowledge transfer'old' orders customers results input VMAB VMAB (intra- en extranet)intraextranet

14 Belgium Germany Den Haag Fontys Twente OUNL Maastricht students: customers People VMABVMAB, OTOOTO

15 Products of a Virtual Company ­Knowledge (-based) engineering ­Making advisory rapports ­financial (VBA), ­economic (ViaFina), ­Law ­environmental (VMAB),VMAB ­physics (BASIC) ­ICT (OTO, IT4S, Centrumveld)OTO

16 intake learn-work agreement Key processes function / role tasks competence aims project leader knowledge manager analyse pollution data reporting research

17 Virtual Company: working processes (project) Needs of customer 3a Acties eerste fase Resuts related to team performance feedback+evaluation Final- results 7 Lessons learned Review aimed at improvement Project plan specification verbeter-acties Activities project actvitities VMAB

18 VC-processes (personal development) Learning needs 3a Acties eerste fase Results related to role performance Final- results Reflection feedback+evaluatie Reflection aimed at improvement 2 PDP specification Follow-up actions Activities VMAB

19 Learningneeds PDP Needs of customer Project plan Activities Results Reflection improvement Review improvement

20 VC-processes (company-performance) Needs Results (company performance) Activities Business plan Feedback Specification of stakeholders Roles / duties Audit future Evaluation improvement


22 Darco Jansen Thank you

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