Presentation on theme: "VISN 21 Pharmacy Team Sierra Pacific Network Communicating for Results October 25, 2009 Facilitator: Deborah DeNure The Art of Possibility think about."— Presentation transcript:
VISN 21 Pharmacy Team Sierra Pacific Network Communicating for Results October 25, 2009 Facilitator: Deborah DeNure The Art of Possibility think about it believe it get on board with it
AGENDA S tart Thinking: Whole Brain Advantage M easuring Personal Preference HBDI Individual and Team Work Styles What I Bring To The Team G etting on Board with a Plan Learning and Teaching Style BreakPut Your Whole Brain to Work C ommunication Walk-Around ThinkAbout Listening ThinkAbout Talking to Others ThinkAbout Conversation/Feedback O n The Job Application The Universe of Thinking Styles W hats On Your Plate? Team Project and Project Walk Around Map T he Beginning
Objective This program is going to help you learn to: · Communicate with anyone, about anything, at any time –with total understanding · Understand what you really want and get what you really need · Generate a conversation by listening · Create action steps for getting on board with a plan · Be more successful as a team TEAM EXERCISE: – 52 Pick Up & Everyday Thinking
Pick four cards Rank them in order Card one is my best attribute and best skill I bring to the team Card four is my least best skill I bring to the team Describe a recent situation that you used all 4 cards you selected.
Right Mode Thinking Processes Left Mode Thinking Processes Upper Mode Thinking Processes Lower Mode Thinking Processes D Upper Right A Upper Left B Lower Left C Lower Right LOGICAL ANALYTICAL FACT-BASED QUANTITATIVE ORGANIZED SEQUENTIAL PLANNED DETAILED HOLISTIC INTUITIVE INTEGRATING SYNTHESIZING INTERPERSONAL FEELING-BASED KINESTHETIC EMOTIONAL WHOLE BRAIN MODEL
PROCESSING MODES CIRCLE your Preference Cognitive / Intellectual Visceral / Instinctual Non VerbalVerbal Lower Left B Controlled Conservative Planner Organizational Administrative A Upper Left Logical Analyzer Mathematical Technical Problem solver Lower Right C Interpersonal Emotional Musical Spiritual Talker D Upper right Imaginative Synthesizer Artistic Holistic Conceptualizer Copyright 2002 The Ned Herrmann Group
ORGANIZED SEQUENTIAL PLANNED DETAILED HOLISTIC INTUITIVE INTEGRATING SYNTHESIZING INTERPERSONAL FEELING BASED KINESTHETIC EMOTIONAL LOGICAL ANALYTICAL FACT BASED QUANTITATIVE A
LOGICAL ANALYTICAL FACT BASED QUANTITATIVE HOLISTIC INTUITIVE INTEGRATING SYNTHESIZING INTERPERSONAL FEELING BASED KINESTHETIC EMOTIONAL ORGANIZED SEQUENTIAL PLANNED DETAILED B
LOGICAL ANALYTICAL FACT BASED QUANTITATIVE ORGANIZED SEQUENTIAL PLANNED DETAILED HOLISTIC INTUITIVE INTEGRATING SYNTHESIZING INTERPERSONAL FEELING BASED KINESTHETIC EMOTIONAL C
LOGICAL ANALYTICAL FACT BASED QUANTITATIVE ORGANIZED SEQUENTIAL PLANNED DETAILED INTERPERSONAL FEELING BASED KINESTHETIC EMOTIONAL HOLISTIC INTUITIVE INTEGRATING SYNTHESIZING D
A B D C Analyzes Quantifies Is logical Is critical Is realistic Likes numbers Knows about money Knows how things work Infers Imagines Speculates Takes risks Is Impetuous Breaks rules Likes surprises Is curious / Plays Takes preventive action Establishes procedures Gets things done Is reliable Organizes Is neat Timely Plans Is sensitive to others Likes to teach Touches a lot Is supportive Is expressive Is emotional Talks a lot Feels OUR FOUR DIFFERENT SELVES
On The Job Application – Natural areas of interest – Changes during stressful times – Under- represented – Over- represented
Getting on Board with a Plan
Whole Brain Teaching & Learning
Elements for a Learning Design Charts Graphs Terminology Defined Mental Image Mind Mapping Big Picture Overview Step By Step Practical Examples Detail Instruction Group Project Songs and Music Hands on Activity
Clues At Work
Length of CALL Short By The Clock Open Ended Will Vary With Excitement
Brain Dominance Leads to Performance Outcomes in Business, Learning and Life Brain Dominance Thinking Style Preferences (INTERESTS) What we pay attention to ( Motivations) What we learn best What turns us on? How we perform (Success) How we do business How we interact with the world What we are most successful at
Communication Walk-Around We do it all day, everyday We cannot exist without communicating We communicate in many different ways There are always at least two people involved –The sender and the receiver Sometimes we have time to think about what we are going to say – other times we do not It is a two-way process
thinkAbout listening What is the difference between Listening & Hearing? How do you listen? What sort of things do you do? Dont do? Why are you an effective listener? Do you listen for….. FACTS * STEPS * PEOPLE NEEDS * BIG PICTURE
What is the difference between Listening & Hearing? How do you listen? What sort of things do you do? Dont do? Why are you an effective listener? Do you listen for….. FACTS * STEPS * PEOPLE NEEDS * FUTURE*
3 WHAT | Analyze Data-based Charts/graphs Expert sources/citations Terminology defined Technical problems Concise lecture Clear objectives Rigorous Q&A 2 WHY | Strategize Learner choices/freedom Big picture overview Discovery activities Content chunked Mental imagery Mind mapping Brainstorming 4 HOW | Organize Skill Practice Detail instructions Repetition and review Step-by-step directions Detailed agendas/outlines Well structured discussions Practical, concrete examples 1 WHO |Personalize Group Projects Hands-on activities Ice Breaker/openers Human interest stories Small group discussion Songs, music, or rhythm Sharing personal reactions ThinkAboutALearningStrategyDesignBrainstorming
thinkAbout Conversation The Whole Brain Communicator 3 WHAT (Analyze) What is your objective? What do you want to achieve? What must everyone know? What are the facts? What facts back up what you are saying? Are there any references/research? 2 WHY (Strategize) Why are they involved? Why are you talking to them? Why do they need to know? Why is it important to them? What other significant issues are involved? What are the main points to get across? 4 HOW (Organize) How much time do you need? Where will it occur? What resources will you need? How many people are involved? What constraints are you under? What approach will you use? 1 WHO (Personalize) Who is the audience? What do you know about them? What is their profile/most/least preferred quadrants? What language do they speak? How do they like to listen? What are you going to do to ensure they understand you?
Believe it….. Getting on Board with a Plan Use The Check Lists, resources, walk-around pad, desk flip and team members for Ideas. 45 Minutes to put together a Plan for these processes Teaching Vs. Coaching Vs. Mentoring Training Feedback You will have 5 minutes to demonstrate your ideas to the other team members.
Demonstration Time BRING IT
Seeing is… Believing
Some things have to be believed to be seen…..
Evaluation thinkAbout it! My Action Plan is……….