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Move the World, Deliver a Difference! Eagle Alliance International Who We Are.

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Presentation on theme: "Move the World, Deliver a Difference! Eagle Alliance International Who We Are."— Presentation transcript:

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2 Move the World, Deliver a Difference! Eagle Alliance International Who We Are

3 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Eagle Alliance International = A Single Source IT Services Fairs and Events Services Consulting Services Risk Management Comprehensive Logistics and Distribution Services Transportation and Global Freight Services

4 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Company Overview Eagle Alliance International is the leading China-based provider of logistics services and supply chain solutions that caters to a wide range of local, regional and international corporations. Eagle Alliance International was founded in Beijing, China in 1998 as a Glass A freight forwarding company. Eagle Alliance International joined AE-EAGLE Group in 1999 as an exclusive agent of AE-Eagle in Beijing and we started to develop overseas agent network. Eagle Alliance International started to use advanced IT system to handle all import and export transactions. Eagle Alliance International seceded AE-EAGLE group in 2005 and the number of the employees reached 50. Eagle Alliance International opened 4 offices in China in 2006 and Eagle Alliance International launched salesfunnel and other software in Eagle Alliance International will open 5 more offices in China up to 2010.

5 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Mission A new logistics leader in China with 100% customer satisfaction Goal To be the recognized profitable and creditable logistics company in China through total commitment to customer service with the support and development of our network both in China and overseas through our people, teamwork communications in sustained growth Motto Move the World, Deliver a Difference!

6 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Our Culture Solidarity Integrity Excellence Innovation Sense of Help Enthusiasm Confidence

7 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Europe Africa Asia North America Middle East & India Sub Latin America Eagle Alliance International has more than 200 agents in over 100 countries. Eagle Alliance International is Globals Local Logistics Australia 7 Regions Worldwide

8 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Agent Management Team Agents Management

9 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Agents Management Scorecard Management

10 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Agents Management Non-conformance management

11 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Critical Success Factors Customer 100% Customer Satisfaction Globals Local Logistics Culture our culture is to go extra mile for the customers and provide an atmosphere for our employees to develop themselves. People our business is 100% employee satisfaction and our people are happy to make things happen

12 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Our Services Freight Forwarding Customs Manageme nt China Domestic Transport ation Project Logistics Fairs & Events Warehousing & Distribution High Technology IT solution Risk Management Consulting Services

13 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Chemicals, Oil & Gas Aerospace and Automotive Life science Fast Moving Consumer Goods Lifestyle & Apparel Electronics & Telecommunications Supply Chain Management Warehousing Added Value Services Distribution Transport Management IT solution Capability Management INDUSTRY SOLUTIONS LOGISTIC SOLUTIONS Industry Solutions SuppliersProductionDistributionSales Channel Value Add Services End UserDistribution Outbound Logistics Production Logistics After sales logistics Reverse logistics Inbound Logistics

14 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Our Development Globals Local Logistics

15 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Headquarter organization

16 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Grading System President Branch Manager SalesOceanCustomsAirWarehousing Finance IT % E m p l o y e e S a t i s f a c t i o n Distribution

17 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Headquarter Beijing & Hong Kong +85 staff in Beijing &Hong Kong +60 for the rest of China Branch Offices (11) Southern China: Shenzhen, Guangzhou, Hong Kong Eastern China: Shanghai, Xiamen, Ningbo Northern China: Beijing, Tianjin, Qingdao, Dalian, Langfang, Mainland of China Infrastructure

18 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Logistics key Factors CargoInformationMoney Eagle Alliance International deliver different logistics solutions that foster customer growth and create supply chain opportunities!

19 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Provide F i r s t C l a s s S e r v i c e through reliable, customized and flexible solutions ! Business Action

20 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Freight Forwarding Cargo Insurance Inland transportation to door from gateway Airport or local pickup to gateway Airports Communication of shipment status throughout flexible communication channels Export packaging and labeling Preparation of export documentation Origin and destination customs clearance Technical support for negotiating "Letters of Credit" Consultant of China Trade Policy Shipment tracking, reporting Perishable good Local handling A i r Freight

21 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Manager Bid Unit Andy Zhang President Director Air Air Import Manager Air Import Supervisor Air Export Manager Air Export Supervisor Tactical Air Organization Key Direct Report Indirect Report Collaboration Pricing Manager Air Branch Level Bid Unit Air Pricing Targate Management Administration Manager Carrier Relationship System Development Manager Software&Hardware SoftwareHardware Trans Targate Quote A. Doc

22 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Your Air Freight Challenges Limited flight options Lack of seasonal capacity Damaged goods Penalties for non-compliance Lack of shipment information Inconsistent service Managing multiple service providers Destination Origin Origin Forwarding Origin Handling Transportation and Freight Customs Brokerage Destination Handling Delivery

23 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Meeting the Challenges Eagle Alliance International can help to simplify your international shipment flow and address the challenges in your supply chain. Leading provider CATA approved legal air carrier agent Flexible worldwide network Comprehensive service portfolio Streamlined process Tailor-made tracking and reporting Global door-to-door delivery capabilities Strong Outsourcing Management Ability

24 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Door-to-Door Service Supplier Management Distribution Cargo Insurance Commercial Docs Export Formalities Consolidation Local Pick-Up Inland Transport Dest. Customs Deconsolidation Local Delivery Inland Transport Air Transport V I S I B I l I T Y Simplifying your supply chain with a single source

25 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Feature Global Network Global Standards L0cal Buying Power Multiple Service Levels Flexible Reports L/C Expertise On-Line SOPs Peak Season Expertise Sea+Air Country Process Specialists Benefit Single source DTD supplier Ensures service consistency Preferential pricing Flexible pricing & transit modes Management tool Assists timely payments Service consistency Efficient/Effective planning Cost effective alternative Assurance to accuracy

26 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Next Steps We will work with you to: Assess your requirements Define implementation schedule and timeline Verify document processing and procedures Complete training on essential visibility tools Communicate transition plan and routing instructions Establish performance reviews Begin moving your freight

27 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Freight Forwarding Ocean Freight Cargo Booking, Pick-up, Loading in the factory, Cargo Tracking & Tracing, Cargo delivery to door and devanning, Consulting Services, Cycle Time Reporting, Delivery Notification, Import Customs Clearance, Import Document Preparation, Export Customs Clearance, Export Documentation Preparation, Freight Consolidation, Cargo Insurance Services, Letter of Credit, Manifest management, Temporary Storage at origin or destination Shipment Alerts & Confirmations

28 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Manager Bid Unit Andy Zhang President Director Ocean Ocean Import Manager Ocean Import Supervisor Ocean Export Manager Ocean Export Supervisor Tactical Key Direct Report Indirect Report Collaboration Pricing Manager Ocean Branch Level Bid Unit Ocean Pricing Targate Management Administration Manager Carrier Relationship System Development Eric Liu Manager Software&Hardware SoftwareHardware Trans Targate Quote A. Doc Ocean Organization

29 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Your Ocean Freight Challenges Inconsistent service performance Penalties for non-compliance Managing multiple service providers Limited sailing options Lack of available space and equipment Meeting contract commitments Lack of integrated shipment information Destination Origin Origin Forwarding Origin Handling Transportation and Freight Customs Brokerage Destination Handling Delivery

30 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Meeting the Challenges Eagle Alliance International can help simplify your international shipment flow and address the challenges in your supply chain. Leading provider in China with 100% customer satisfaction Flexible worldwide network Strong quality control process Skilled carrier Management Comprehensive service portfolio Tailor-made tracking and reporting Global door-to-door delivery capabilities Strong Outsourcing Management Ability

31 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Door-to-Door Service Supplier Management Distribution Cargo Insurance Commercial Docs Export Formalities Consolidation Local Pick-Up Inland Transport Dest. Customs Deconsolidation Local Delivery Inland Transport Ocean Transport V I S I B I L I T Y Simplifying your supply chain with a single source LCLFCL

32 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Eagle Alliance International routes your shipments to optimize transit times and minimize costs. Dedicated space in all major trades Multiple weekly sailings Dependable transit schedules Door-to-door service No contract requirements Reliable equipment availability Full Container Load

33 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Less-than-Container Load Whether you plan to move a single pallet or consolidate multiple shipments into a single container, our LCL services can accommodate your needs. Service in all major markets around the global Weekly fixed day sailings Regional gateways manage cargo flows Reliable transit times Door-to-door service

34 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Ocean Forwarding We also have the expertise to ensure accurate processing of your export documentation. Carrier booking Load coordination and Container Yard Management Documentation Processing – Bill of Lading – Pro Forma Invoice – Letters of Credit – Consular/ Legalization –Certificate of Origin Export customs filings

35 Move the World, Deliver a Difference! Expectations of a Forwarder A Realistic View

36 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Todays Expectation Shipment Pre-Plan Customer / Purchase Order Management Estimated Ex-Factory Tracking and Reporting Actual Ex-Factory Tracking and Reporting Shipment Pickup Confirm Booking Quality Control at Logistics Provider Pre-Alerts Sent Delivery to Carrier Confirmed on Board Arrival at Destination Tracking and Notification Customs Clearance Proof of Delivery A Realistic View

37 Move the World, Deliver a Difference! Your Expectations of Eagle Alliance International A Real View

38 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Todays Expectation EAI Ocean Management Process Shipment Pre-Plan Customer / Purchase Order Management Estimated Ex-Factory Tracking and Reporting Actual Ex-Factory Tracking and Reporting Shipment Pickup Confirm Booking Quality Control at Logistics Provider Pre-Alerts Sent Delivery to Carrier Confirmed on Board Arrival at Destination Tracking and Notification Customs Clearance Proof of Delivery Eagle Alliance International View

39 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Feature Global Network Global Standards L0cal Buying Power Multiple Service Levels Flexible Reports L/C Expertise On-Line SOPs Peak Season Expertise Sea+ Air Country Process Specialists Benefit Single source DTD supplier Ensures service consistency Preferential pricing Flexible pricing & transit modes Management tool Assists timely payments Service consistency Efficient/Effective planning Cost effective alternative Assurance to accuracy

40 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Next Steps We will work with you to: Assess your requirements Define implementation schedule and timeline Verify document processing and procedures Complete training on essential visibility tools Communicate transition plan and routing instructions Establish performance reviews Begin moving your freight

41 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Others

42 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Sea+ Air Global Reach, Local Touch!

43 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Customs Brokerage Preparation of documents Simplified Procedures Full Declarations and Reporting to appropriate government authorities In-house services Door Delivery Services Declaration Monitoring and Reporting Landed Cost Calculations Customs Inspection Quarantine Application and processing Duty and Tax deposit Customs Transfer Free Trade Zone Customs Clearance Our Own Brokerage Team Strong government relationship

44 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Domestics Air Freight

45 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! China Highway Development

46 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Suzhou Nanjing Hangzhou Domestic Road Transportation Hefei JIANSU SHANGHAI ANHUI ZHEJIANG Example: Central China Domestic Transportation Within Shanghai City-limit : 40km (same day) Suzhou : 100km (1 day) Hangzhou : 190km (1 day) Wuxi : 210km (1 day) Ningbo : 400km (1 day) Hefei : 560km (2 days) Xiamen : 1,100km (3 days) Chongqing : 2,400km (6 days) Wuhan : 1,200km (3 days) Changsha : 1,300km (4 days) Guiyang (GuangDong) : 2600km (7 days) Chengdu (Sichuan) : 2,750km (7 days)

47 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Warehousing and Distribution Benefits: Reduced overhead Increased cash flow Inventory visibility Origin Distribution DC Bypass Trans load Seasonal Programs Cross Dock Merge In Transit Localization & Product Rework Retails Distribution Order Fulfillment Spare Parts Management VMI - Vendor Managed Inventory Pick and Pack Compliance/Returns Kitting S e r v i c e C o m p l e x i t y

48 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Warehousing & Distribution One Model Rapid movement (<72 hours) of inbound goods to many destinations What is it? Benefits Reduce handling and storage costs Increased throughput Faster inventory turn Cross-dock

49 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Project Logistics Specialized in providing complete services – route studies, documentation, inspections coordinator, customs clearance, from end to end. Air & Sea Freight Management Inland transport Heavy lift Vessel charters Customs brokerage Export packing& Lifting Turn-key project management Consulting Service Temporary Storage

50 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Fairs & Events Specialized unit handling and managing shipments for fairs and events around the world One-stop events, fairs, and exhibition logistics services Coordinating shipments for delivery from countries of origin to the exhibition sites Handling exhibition goods on-site Returning shipments to their original locations upon show closing Turn Key Logistics

51 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! * Provided by UPS Trade Management Services, Inc. Over 150 agent partners worldwide and experience and professional staff in 80 countries Task and time-specific compliance consulting services Tariff consulting Trade consulting Compliance consulting Consultants are experienced, knowledgeable, licensed customs brokers Global operations expertise Import and export expertise IT and Training consulting Logistics Software Training Material Consulting Services

52 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Our IT Culture Self developed software Global Uniform Stable and complete set of software system Full time IT employee Customer oriented Competitive Partnership internal and external Mission: Focus on systems that give our customers the tools needed to manage their supply chain, while providing for internal efficiency organization:

53 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Headquarter IT Organization Hardware Support Software Design Network Application Software Customer Support Analysis EDI Purchasing Trans (Import/Export Air/Ocean) Salesfunnel Quote Coach Targate Copyright Owner

54 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Self-developed Software Operation System A.wms - Warehousing Management Trans- Transportation Management System A.code-Auto Customs Clearance A.doc - Documentation Management A.net - Intranet A.fax -Auto Fax System Sales System Salesfunnel - Sales CRM Quote - Quote System Targate - Tariff Management System Finance System A.fis - Finance System A.file - File Management A.expense - Expense Management A.credit - Credit Management A.holiday-Holiday Management A.shop-Promotion Item Control Training System Coach-Training System Customer System A.booking-Booking System A.Freight-Freight Auto Calculation We sell the system to customers & Competitors

55 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! keep scope focus on T he Customer service invest in strong p E ople and softw A re capability hire good M anagemers

56 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! We are different Training Information Technology Business Processes Uniform Customer Service Sales Account Management Consulting Services Security

57 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Conclusion Eagle Alliance International

58 Move the world, Deliver a Difference! Move the World, Deliver a Difference! Move the World, Deliver a Difference! Personal Service Focus Global Network with Local Insight Standard Operation Process Standard IT System Architecture Unique Culture & Well Trained employees Flexible approach to your business Why Eagle Alliance International?

59 Move the World, Deliver a Difference! Thank you for your time For more information, please visit


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