1. Verifying the Firmware Version on the MX/MXa/QX Actuator Digital and Analog Controls Group Flowserve FCD Lynchburg, VA

2. Firmware Tells the actuator how to operate WINDOWS for the actuator Essential information when addressing customer problems

3. Firmware Upgrades Address functional deficiencies not found during initial testing ESD Modulation CRC Enhances the feature functionality of the actuator Option board functionality Comm Loss in Network Options MXa SSMR

4. Verifying the Firmware Version Enter the SETUP Menu Enter the DIAGNOSTIC Menu Enter the IDENTIFICATION Sub-menu Toggle through the options to the Firmware Version

5. Firmware Verification Procedure Enter the SETUP Menu Toggle the REMOTE/STOP/ LOCAL knob from STOP to REMOTE to LOCAL and back to STOP. Toggle the OPEN/CLOSE knob to OPEN, then CLOSE and then to OPEN

6. Firmware Verification Procedure Enter the DIAGNOSTICS Menu YES NO

7. Firmware Verification Procedure Enter the identification Sub-Menu YES NO MX MXa

8. Firmware Verification Procedure Enter the IDENTIFICATION Sub-Menu NO MX MXa NO

9. Firmware Verification Procedure Navigating the IDENTIFICATION Sub-Menu to find the Firmware version YES When the firmware version has been verified, cycle the REMOTE/STOP/LOCAL knob to either LOCAL or REMOTE and then back to STOP to return to the normal display

10. Seeking a Solution When seeking a solution to a customers problem, collect the critical data MX, MXa or QX Firmware version Options Configuration parameters Description of the problem Actuator display