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MEPS Quality Control. PURPOSE Purpose: Purpose: To provide an overview of common trends that occur at MEPS that slow down the flow, or prevent processing.

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Presentation on theme: "MEPS Quality Control. PURPOSE Purpose: Purpose: To provide an overview of common trends that occur at MEPS that slow down the flow, or prevent processing."— Presentation transcript:

1 MEPS Quality Control

2 PURPOSE Purpose: Purpose: To provide an overview of common trends that occur at MEPS that slow down the flow, or prevent processing all together. To provide an overview of common trends that occur at MEPS that slow down the flow, or prevent processing all together.

3 GOAL To inform all persons in the Contact to Contract chain of common identified trends, so that they can be avoided, thus enabling the applicant to process smoother and contract at the end of the day. To inform all persons in the Contact to Contract chain of common identified trends, so that they can be avoided, thus enabling the applicant to process smoother and contract at the end of the day.

4 TRENDS AT THE FOLLOWING STAGES Trends at the following stages of processing: Trends at the following stages of processing: Projections Projections Briefing Applicants prior to arrival at MEPS Briefing Applicants prior to arrival at MEPS Package preparation Package preparation Hotel Check-in Hotel Check-in MEPS Check-in MEPS Check-in Medical Exam Medical Exam Interview Interview

5 PROJECTIONS Recruiter and NCOIC must ensure 680s are accurate and legible prior to faxing to MEPS. Recruiter and NCOIC must ensure 680s are accurate and legible prior to faxing to MEPS. Most Common mistake- Applicant is missing Drivers License info. Most Common mistake- Applicant is missing Drivers License info. Continue to send SSC/Numi, I-551s with projection. Continue to send SSC/Numi, I-551s with projection. All NCOICS are doing a great job making all assigned cut-off times for projections- Continue to Communicate with MEPS in regards to the last minute committals, or the Oops, I forgot issues. All NCOICS are doing a great job making all assigned cut-off times for projections- Continue to Communicate with MEPS in regards to the last minute committals, or the Oops, I forgot issues.

6 Briefing Applicants prior to MEPS arrival Use the MEPS SOU as a tool to prevent applicants from being bumped off deck. Use the MEPS SOU as a tool to prevent applicants from being bumped off deck. If applicants have any paper work to turn-in, I.E.. Enlistment package, Missing docs, Med Docs and so on, tell them to have everything out and in- hand prior to checking-in with us. If applicants have any paper work to turn-in, I.E.. Enlistment package, Missing docs, Med Docs and so on, tell them to have everything out and in- hand prior to checking-in with us. Remind them of the importance of following instructions given by all MEPS personnel. Remind them of the importance of following instructions given by all MEPS personnel.

7 BRIEFING CONTINUED Remind them and stress the importance of being respectful to all MEPS personnel (Do not laugh at, or make fun of any of the MEPS staff, or any other services applicants) Remind them and stress the importance of being respectful to all MEPS personnel (Do not laugh at, or make fun of any of the MEPS staff, or any other services applicants) A good idea, though not required as of yet, is to ensure the applicants do not possess Cell phones, MP3 players, CD players, and so forth while on deck. A good idea, though not required as of yet, is to ensure the applicants do not possess Cell phones, MP3 players, CD players, and so forth while on deck.

8 BRIEFING CONTINUED Appearance and respect go a long way while at MEPS. Appearance and respect go a long way while at MEPS. Inform them that the process is a long all day event Inform them that the process is a long all day event The more prepared the applicant is, the smoother the process will go. The more prepared the applicant is, the smoother the process will go.

9 PACKAGE PREPARATION Package Preparation Package Preparation On the package check-list- it is extremely helpful and beneficial, to annotate missing docs and the plan to retrieve these docs. On the package check-list- it is extremely helpful and beneficial, to annotate missing docs and the plan to retrieve these docs. Common mistakes Common mistakes Pg1 missing Drivers Lic info Pg1 missing Drivers Lic info Pg2 missing colleges attended Pg2 missing colleges attended EPSQ must contain all police involvement (to include traffic violations) EPSQ must contain all police involvement (to include traffic violations) EPSQ must contain all immediate family members (Mom, Dad, Brothers and Sisters) EPSQ must contain all immediate family members (Mom, Dad, Brothers and Sisters) EPSQ must contain all drug use, and must match DASF EPSQ must contain all drug use, and must match DASF

10 HOTEL CHECK-IN If checking-in after You must call the Embassy , or the room will be automatically cancelled. If checking-in after You must call the Embassy , or the room will be automatically cancelled. If cancelled, an additional charge will be placed, and possibly no room for the applicant. If cancelled, an additional charge will be placed, and possibly no room for the applicant. You are not allowed to check-in applicants after Do not attempt!! Bring your applicant in the morning, if your not going to make the 2200 cut-off. You are not allowed to check-in applicants after Do not attempt!! Bring your applicant in the morning, if your not going to make the 2200 cut-off. If an applicant has been projected and a hotel room has been requested, and for whatever reason he/she no longer needs a room, you are required to call the hotel and cancel the room. If an applicant has been projected and a hotel room has been requested, and for whatever reason he/she no longer needs a room, you are required to call the hotel and cancel the room. Remind applicant of how important his/her Enlistment package is. Remind applicant of how important his/her Enlistment package is.

11 MEDICAL EXAM Applicants with Drug or Alcohol charges (to include- dropped, dismissed, paid,closed) must be disclosed to the Doctor. Applicants with Drug or Alcohol charges (to include- dropped, dismissed, paid,closed) must be disclosed to the Doctor. All counseling for any reason (to include Family, depression,anxiety, drug/alcohol programs) must be disclosed to the Doctor All counseling for any reason (to include Family, depression,anxiety, drug/alcohol programs) must be disclosed to the Doctor Proper underwear for males and females are required to phys Proper underwear for males and females are required to phys Following instructions in medical is crucial. Following instructions in medical is crucial. Ensure applicants remember their Social Security number Ensure applicants remember their Social Security number

12 INTERVIEW This is the last step before contracting. This is the last step before contracting. If everything is in order, this portion should take no longer than 15 minutes. If package has not been filled out properly, or missing vital docs, or the applicant discloses new medical, moral, or drug issues, this 15 minute process can turn into the whole day. If everything is in order, this portion should take no longer than 15 minutes. If package has not been filled out properly, or missing vital docs, or the applicant discloses new medical, moral, or drug issues, this 15 minute process can turn into the whole day.

13 INTERVIEW CONTINUED Over-all interviews have been going very well. Over-all interviews have been going very well. A few reminders to help the process- 1. Ensure the applicant knows his/her ship date and that it mirrors operations ship date. 2. Ensure applicants understand what their 8 year obligation consists of. 3. Ensure all police involvement has been annotated on the EPSQ (missing traffic violations being the biggest offender) A few reminders to help the process- 1. Ensure the applicant knows his/her ship date and that it mirrors operations ship date. 2. Ensure applicants understand what their 8 year obligation consists of. 3. Ensure all police involvement has been annotated on the EPSQ (missing traffic violations being the biggest offender)

14 INTERVIEW CONTINUED Interview Continued Interview Continued This part of the process should be the easiest, but if the applicant has not been prepared properly, will become the hardest and most time consuming of the day. This part of the process should be the easiest, but if the applicant has not been prepared properly, will become the hardest and most time consuming of the day. The dreadful phone calls will commence. The dreadful phone calls will commence.

15 QUESTIONS?


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