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Log on: WORC > Resources > Education > 2008 Summit

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1 Log on: WORC > Resources > Education > 2008 Summit Email: Summit@windermere.com

2 Schedule at a glance Monday 10/27: Owners pre-conference, opening session (all), welcome reception Tuesday 10/28: General sessions, breakouts, networking dinners Weds 10/29: Breakouts, closing session Sponsor expo: Monday, 11:00 AM – 5:30 PM Tuesday, 7:00 AM – 6:00 PM

3 Oct 27 | Monday 8:00 AM Owners Breakfast 9:00 AM Owners Opening Session 10:30 AM Owners PEER Groups 12:00 PM Owners Luncheon 1:00 PM Owners Industry Spotlight How to Maintain and Increase Leadership During Challenging Times Brian Allen 3:30 PM General Opening Session 6:30 PM Networking Reception – Golf Club

4 Oct 28 | Tuesday morning 7:30 AM Breakfast 8:30 AM General Session Leadership & Communication: The Power of Presence Chris Helder 10:00 AM Breakouts 1. Understanding the Dynamics of a Changing Environment Chris Helder 2. Author Series: The Irresistible Pull of Irrational Behavior Rom Brafman 3. Session TBD 1000Watt Consulting 11:30 AM Lunch – on your own

5 Oct 28 | Tuesday afternoon 1:00 PM General Session Technology & Innovation: Get Out of the Cockpit and Into the Cabin 1000Watt Consulting 2:30 PM Breakouts 1. 50 New Technology Tools Built Just For You 1000Watt Consulting 2. Author Series: Surviving the Technological Alteration of the Modern Mind Dr. Gary Small 3. Connecting with Customers Through Windermere Tech Tools Michael Fanning and Justin Waskow

6 Oct 28 | Tuesday afternoon 4:00 PM Networking Clubs (optional) 7:00 PM Agent Social Manager/ Owner Social

7 Oct 29 | Wednesday 8:00 AM Breakfast 9:00 AM Special Interest Breakouts 1. Being Your LUXURY Self Paul Boomsma 2. A Marketplace in Transition: Residential Real Estate in 2009 Matthew Gardner 3. Opportunities and Pitfall: An Update on Current Legal Issues Lars Neste 10:30 AM Closing Session

8 Course Descriptions

9 Owner Industry Spotlight Discover tangible strategies you can use to demonstrate leadership in your company. Brian Allen will address the challenges that owners face in the current market and discuss profitability through cutting expenses, increasing revenues and developing new growth opportunities. Learn how to respond to marketplace pressures and trends and how to attract the right agents. How to Maintain and Increase Leadership During Challenging Times Brian Allen

10 General Session Chris Helder will uncover tools to empower you in becoming a more effective leader. Discover the significance of non-verbal cues and learn to recognize anxiety as an action signal for results. Achieve clarity as a leader and communicator by mastering presence.Chris Helder will uncover tools to empower you in becoming a more effective leader. Discover the significance of non-verbal cues and learn to recognize anxiety as an action signal for results. Achieve clarity as a leader and communicator by mastering presence. Leadership and Communication: The Power of Presence Chris Helder

11 Leadership and Communication Breakouts Smash the glass ceiling youve created for yourself and gain clarity through the chunk up philosophy. Chris Helder will show how small communication changes can bring big results to your business. Stop avoiding change and use it to your advantage! Understanding the Dynamics of a Changing Environment Chris Helder

12 Leadership and Communication Breakouts How often have you seen seemingly rational clients do something completely irrational and out of character? Rom Brafman, co-author of SWAY: The Irresistible Pull of Irrational Behavior, will draw on cutting- edge research from the fields of social psychology, behavioral economics and organizational behavior to reveal the ongoing dynamic forces that act on us repeatedly over time, affecting nearly every aspect of our personal and business lives. Brafmans book will be on sale after the session and available for author signing. Author Series: The Irresistible Pull of Irrational Behavior Rom Brafman

13 Leadership and Communication Breakouts Imagine the real estate industry has been nuked. Nothing left. The old guard, gone. Along with the tired and traditional policies that hamstrung advancement. Imagine building a brand new real estate brokerage from scratch. Where do you start? What does it look like? What is your business model? What is your proposition to the consumer? What would be your virtual offering? In this interactive and collaborative session, 1000Watt Consulting will place you in the drivers seat along with your peers and let you dream up a killer brokerage of the future. Come, shed your Realtor hat. Sharpen your pencil. And get ready to change the world. Building a Killer Brokerage from Scratch 1000Watt Consulting

14 General Session Inside the cockpit, you are on auto pilot. Performing the same things, making the same exact decisions time after time. It's enclosed. Shut off from the outside world. In this presentation 1000Watt Consulting will usher you into the cabin of new thinking. It's where your customer resides. And where new ideas are flourishing and old ideas have withered away. Learn how brands like Apple, Jet Blue, W Hotels and HGTV are building products and offering services that create unconditional love from their customers. Discover how you can too. Bring a flight bag - you'll need it to store all of the takeaways. Technology and Innovation: Get Out of the Cockpit and Into the Cabin 1000Watt Consulting

15 Technology and Innovation Breakouts Come learn about new, innovative, tools, applications and services that will make you smarter, better and faster. Web 2.0 is not a gimmick or about a bunch of kids talking on MySpace. Deep inside this platform are the miracles you have always hoped for and wish you had. Technology and Web 2.0 experts 1000Watt Consulting will show you what those are and exactly how to use these tools to update your business applications - from marketing and brand building to service and sales. 20 New Technology Tools That Save You Time and Money 1000Watt Consulting

16 Technology and Innovation Breakouts To compete and excel in this age of brain evolution, all of us must adapt. Dr. Gary Small, co-author of iBrain: Surviving the Technological Alteration of the Modern Mind will reveal the remarkable effects caused by the constant presence of technology in our lives, and discuss the strategies and tools to help the technologically challenged and high-tech overachievers alike. Dr. Smalls book will be on sale after the session and available for author signing. Author Series: Surviving the Technological Alteration of the Modern Mind Dr. Gary Small

17 Technology and Innovation Breakouts In todays business world the competition for the attention of buyers and sellers is heating up. New programs, web sites and social networks are pathways to connect you with past, present and future clients. Michael Fanning and Justin Waskow will provide you with tips on how to build your business with Windermere tech tools and take advantage of the redesigned Photo Gallery tool and Windermere.com web site. Connecting with Customers through Windermere Tech Tools Michael Fanning and Justin Waskow

18 Special Interest Breakouts This session looks at todays luxury consumers, how they became wealthy and what influences them. The goal is to understand how to communicate with them and capture a larger sphere of high-net worth individuals to increase your customer base and sales volume. Filled with statistics, humor and a host of examples, the session is a refresher course for those who admittedly knew everything – but forgot and picked up some new tips! Being Your LUXURY Self Paul Boomsma

19 Special Interest Breakouts 2008 has been a difficult year for the U.S. residential market; what will 2009 hold for us? Matthew Gardner will discuss the economic prospects for the coming year and how they will affect residential real estate markets across our network. A Marketplace in Transition - Residential Real Estate in 2009 Matthew Gardner

20 Special Interest Breakouts The past year has presented real estate professionals with a number of new legal challenges. This session is designed to bring you up to speed on the most challenging current legal issues including short sales, foreclosures, bankruptcy, and mortgage fraud. The discussion will involve real world case studies as well as topical legal information designed to help you avoid pitfalls and get challenging transactions to closing. Opportunities and Pitfalls - An Update on Current Legal Issues Lars Neste

21 Speaker Summaries

22 Chris Helder CHRIS HELDER is the most sought after keynote speaker in Australia when it comes to mastering the power of genuine communication and influence. His presentations are a high energy and hilarious look at understanding human behavior. Helder is the acclaimed author of leading sales and motivation books Stop Selling! The Art of Reading the Client and Winning the Business and Street Smart – Playing and Winning the Corporate Game.

23 1000Watt Consulting Marc Davison MARC DAVISON is NYC street cultivated and Princeton University educated and his background extends from the creative pool of Young and Rubicam on Madison Avenue to publishing, public relations and entertainment business management. In 1997 Davison formed Access Media and ventured into online real estate. After working for four years as a business development consultant with Inman News, Davison co-founded VREO Software – the firm that developed e-signatures software for tablet computers. In 2007, Davison co-founded 1000Watt Consulting. He is a regular columnist for Inman News and speaks to real estate audiences across the country.

24 1000Watt Consulting Brian Boero BRIAN BOERO brings wide-ranging talents and invaluable experience to 1000Watt Consulting. Boero has served as CEO of VREO Inc., where he created and marketed the Real Estate Dashboard tool which promotes paperless real estate transactions. Boero was also the president of Inman News, the nations leading independent real estate news service and content provider to consumers and the real estate industry.

25 Rom Brafman ROM BRAFMAN holds a doctoral degree in psychology. He has won awards for excellence in teaching and promoting positive human growth. He is interested in the topics of resilience, empowerment, and transformation and their manifestation in individual and interpersonal dynamics. Rom has a private practice in Palo Alto.

26 Michael Fanning MICHAEL FANNING serves as senior vice president of client services for Windermere. His responsibilities include expanding the network of Windermere offices and consulting with owners to develop recruitment and longevity programs while incorporating a strong technical understanding of the tools Windermere provides to affiliates. Fanning has been instrumental in the growth and development of many of the technology tools offered to Windermere agents today.

27 Justin Waskow JUSTIN WASKOW is director of technology education for Windermere Services and an acknowledged training specialist who focuses on Windermere Technology tools. Waskows clock- hour workshops, lectures and office presentations are packed with tips and techniques that can be immediately applied to operate more efficiently while making promotional efforts stand out. As real estate technology continues its rapid evolution, Waskow is focused on providing exclusive tools and resources designed to help attract new clients, market listings and offer a one-stop resource for clientele.

28 Dr. Gary Small GARY SMALL, M.D., is the Director of the UCLA Memory & Aging Research Center at the Semel Institute for Neuroscience & Human Behavior. His research has made the headlines of The Wall Street Journal, The New York Times, and USA Today, among other publications. Scientific American magazine has named him one of the worlds top innovators in science and technology.

29 Paul Boomsma PAUL BOOMSMA is the president of Luxury Portfolio Fine Property Collection and Chief Marketing Officer of Leading Real Estate Companies of the World®. With more than 20 years of luxury marketing experience, Pauls expertise lies in creating innovative marketing tools to differentiate luxury properties and the people who represent them. He launched Luxury Portfolio in 2005, a company that features more $1 million-plus properties than any other luxury real estate organization.

30 Matthew Gardner MATTHEW GARDNER is a well-respected principal real estate analyst with Gardner Johnson Land Use Economics in Seattle. Gardner heads all residential, commercial economic and litigation support assignments dealing with market evaluation, positioning, financial feasibility and fiscal implications of commercial and residential real estate projects. He is particularly involved on highest and best use engagements. Gardner is a regular lecturer in real estate forecasting & economics and currently sits on the Board of Trustees of the Washington State University Center for Real Estate Research.

31 Lars Neste LARS E. NESTE is a shareholder of Demco Law Firm, P.S. in Seattle, Washington. He joined the firm in 2000 and is a member of the Washington and Oregon State Bar Associations. Mr. Nestes practice focuses on real estate litigation, primarily representing some of the largest real estate brokers in Washington and Oregon. He is approved as a continuing education instructor for real estate licensees by the Washington Department of Licensing and regularly teaches all areas of real estate law to real estate professionals.

32 Networking Clubs

33 Mix of owners, managers and agents Small discussion groups Attendees select which group they want to attend while on-site Facilitated by Windermere Services representatives Optional

34 Legal Hot Topic I Want to be a Franchise Owner Agents new to the business Facilities and Vendor Relations Personal Marketing Windermere.com focus group(s) Recruiting and Retention Premier Properties Resort Destinations Business Planning Online Lead Generation Succession Planning with Wells Fargo (Owners only) New Office Lending with Wells Fargo (Owners only) Windermere Foundation Networking Club Examples

35 Registration Fees and Details As of July 1, 2008: Agent$400 Manager$400 Owner/Manager$650 Prices will increase on September 1, 2008 Want to bring a guest? Agent guest$200 Manager guest$200 Owner/Manager guest$300 Includes access to all networking events, hosted meal functions, speakers, classes and breakout sessions. Includes access to networking events only.

36 For More Information Log on: WORC > Resources > Education > 2008 Summit Email: Summit@windermere.com


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