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News and media: the Dutch experience Anca Ansink Chief Inspector Curative Care Dutch Health care Inspectorate.

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Presentation on theme: "News and media: the Dutch experience Anca Ansink Chief Inspector Curative Care Dutch Health care Inspectorate."— Presentation transcript:

1 News and media: the Dutch experience Anca Ansink Chief Inspector Curative Care Dutch Health care Inspectorate

2 Mission and ambition Mission: The Health Care Inspectorate promotes safe health care through supervision and monitoring adherence to the law and professional standards. Ambition: Legitimate confidence in Dutch health care by the public. Organisation: Relatively small organisation, 500 employees, supervising 1.3 million professional practitioners, organisations, addresses and 25 Acts of Parliament

3 The glass house we work in

4 Case: VUmc University hospital 5800 employees situated in Amsterdam

5 Case: VUmc March 2011: report of serious adverse event: death of a patient Nov 2011: inspectorate finalises report on investigation and recommendations inspectorate monitors improvement process closely May 2012:“final” interview with the board June 2012:final report

6 Case: Vumc What we did not know : -the board received a letter from 11 surgeons in March the board received an alarming report from an external advisor on the conflict situation in May 2012 Why we did not know: -The board did not inform us in the interviews, nor in writing As a result -we heard about the documents through the press in August We called the state of intensified supervision

7 'Ontslag klokkenluider VUmc is geen incident' 'Gesloten cultuur zoals bij VUmc werkt uiteindelijk averechts' Rol leiding en toezicht VUmc onderzocht VUmc onder verscherpt toezicht IGZ, longchirurgie tijdelijk gestaakt

8 8 The main questions -should we be embarrased about not being aware of facts the media revealed? -(how) can we avoid this? -what is the effect on our ‘power’ over the hospitals?


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