1. Globalisation Winners
The HARTMANN Group:
From a Dressing Manufacturer
to a Global Player in Health Care.
Essen, September 06th 2002
Stefan Eder

2. HARTMANN: A Stable Base in Europe and Beyond
1818: Establishment of a cotton spinning-mill in Heidenheim/Brenz (Southern Germany) by Ludwig v. Hartmann
1871: Break-through innovation “bleached cotton wool dressings“
1898: Agencies in Paris, London, New York, Brussels, Madrid, Milan, Valencia, Prague, Rome
1968: Independent, sales 35 million EUR, 100 % in Germany
1972: Establishment of the first foreign subsidiary company in France
1996: 12 subsidiary companies after taking over HARTMANN RICO (Czech Republic) and IVF (Switzerland), employees, 0,7 billion EUR sales
2002: Subsidiary companies in 30 countries, employees and 1,15 billion EUR sales in 2001

3. HARTMANN: Geographical Overview I (1997)
In 1972, the first European subsidiary was founded in Châtenois/France.
In 1995, PAUL HARTMANN AG had subsidiaries in 13 European countries.

4. HARTMANN: Geographical Overview II (2001)
In 1995, the first fully consolidated subsidiary outside Europe was founded in Hong Kong.
Den-mark 1999
Sweden 1998
Russia 1997
Hungary 1997
USA 2000
2001
Qingdao 1998
Shanghai 1998
Egypt
India 2000
Hong Kong 1995 *
Saudi-Arabia
Guangzhou
1999
In the year 2002, the HARTMANN Group already had subsidiaries in as many as 27 countries.
Singapore 1998
South Africa 2001
* Minority shareholding

5. HARTMANN: Three Business Units
UBK
UBP
UBM

6. The earnings performance of the HARTMANN Group
0.25
0.5
0.75
1.0
Bln. Euro
1.25
1.25
AT AG
Proportion of sales made abroad [%] Domestic sales
0.96 52
0.76
0.70 53
0.60
0.54 48 40 37 34
0.18 16
0.05 10
1970
1980
1992
1994
1996
1998
2000
2001

7. HARTMANN‘s Employee Growth Mainly in the International Field
9.857
8.057
5.016
3.591
2.203
1.336
1968
1980
1990
1996
2000
2001

8. Without Strategy Success Will Become a Matter of Chance

9. Hartmann and IBM/CM
IBM always strategic Partner beginning with typewriters
2000: Migration SAP R2 from Mainframe to AIX based on DB2
2001: Evaluation of IBM Content Manager as a Archiving System for SAP
: Start archiving invoices from SAP to CM
: Start archiving Notes-Attachments to CM
: Start archiving delivery notes from SAP to CM
: Start archiving incoming documents for a certain facility
: Start Project Corporate Legal with MyCoRe
CM is now only used for archiving, but beginning with 2003 it will be
more used as a Document Management System!

10. System Overview ERP: SAP 4.5B – 4.6C Platform: AIX 4.3.3 – 5L
Hardware: ca. 25 Aix-Systems + Regatta with 12GB RAM and 8 CPU
Database: IBM DB2
Backup: Tivoli Storage Manager 4.2
File/Print: Windows
Mail: Lotus Domino/Notes on Windows NT
Platform: Windows NT with Citrix Metaframe 1.8
Hardware: ca. 100 PC-Server (50 for Citrix) ca User with Thin Clients working with Citrix and SAPGUI

11. System Overview

12. Document Management
System: IBM Content Manager IBM Commonstore for SAP/NOTES
Platform: AIX ML9
Hardware: p660, 4 CPU, 4 GB RAM, 2 FC-Controller ->ESS(100GB) IBM Jukebox 3995, 4 Drives, max Worms ->1,3TB
Database: IBM DB2 7.1 FP6
Storage: Tivoli Storage Manager 4.2

13. Archiving with Content Manager
System Overview
Filesystem /PHAG/PBS
Nur Indizes oder Kopie
CCO
SAPGUI
CFI
PBS-ARCHIV ‚Offline-Datenbank‘
CMM
CSD
/PHAG/R3ARCHIV
Nach Löschen aus DB
R3-ARCHIV
Band A1
SAP_ADK_ DISK_PH3
Daten (ARCHIVE) TOA02
ZARCHIVE1
Disk 5GB A2
SAP_ADK_ DISK2_PH3
ZARCHIVE2
Disk 20GB
Drucklisten (DRAW) TOA03 L1
SAP_LIST_ DISK_PH3
Band(LTO) CO FI MM SD
ZACxxxx (xxxx=BK)
Fakturen (VBRK)
TOA01 Tx
IK_SAPP3_Tx
ZSDOFAZ? x1
Disk 10GB
Worm
x= A: Österreich, B: Belgien, C: Tschechien, D: Deutschland, E: Hongkong F: Frankreich, H: Ungarn, I: Italien, N: Niederlande, P: Polen, Q: Slowakei, S: Spanien, T: Portugal, U: USA, V: Schweiz, X: Abbrüche
Nach 30 Tagen
SAP ‚Online-Datenbank‘
Einkauf (EKKO)
TOA01 ED
IK_SAPP3_ED
/cmsap (Disk 20GB)
CSTORE
ZMEO*
Worm
Nach 30 Tagen
Band
Lotus Domino Mail Attachments
IK_NOTES_ MAILDB
/cmdomino
(Disk 20GB)
DOMINO_BAND
Disk 10GB
Name(Objekttyp) Verknüpfungstabelle
Dokumentenart
CommonStore log. Archiv
Content Manager Index Klasse
Content Manager Speichersystem
TSM Management Klasse
Physikalische Ablage

14. Documents stored in Content Manager

15. Documents retrieved from Content Manager

16. Coming Projects with Content Manager “Sanimed” - Archiving incoming Documents
Ca Documents a day in 15 branches will be scanned and archived through Commonstore to CM
Archived Documents will be assigned in to SAP records after Scanning (late Scanning)
Several Documents can be printed in central office, to be sent to a billing company
Goals:
Avoiding many copies on paper
Faster response time, because documents could be printed out everywhere and need not to be sent by post
Less time waste with sorting papers, because Documents are already assigned to the right SAP record

17. Coming Projects with Content Manager Corporate Legal – MyCoRe (?)
Manage documents concerning corporate legal, like contracts, statutes …
Manage Information for each facility, branch, like name, country, contact persons, shareholder value…
Goals:
Showing dependencies between facilities
Making research easier and faster, i.e. in which facilities Mr.X is a contact person
Publish information to intra/internet
Using MyCoRe-features like cross reference, versioning and rights management

18. Conclusion MyCoRe/Miless – a solution for industry?
Miless already fits for many aspects in corporate document management
Miless seems to be stable enough to hold also critical documents
Miless is principly cheap, if the data model fits your needs
MyCoRe will be a solution for nearly any aspect
MyCoRe is easy to adapt to nearly every data model
There is a good knowledge base in universities which perhaps could be also made transparent in an electronic way
Industry can participate in Universities work in MyCoRe. They get a free product and by using it, they give the community more power.
The bigger the installed base of MyCoRe is, the better the results would be and the more features could be implemented
IBM should invest in bringing MyCoRe also to industrial customers!

19. Thank you for your attention!