1. 1 Bart Schouw Business Development Manager - EMEA Oktober 2009

2. © 2009 Progress Software Corporation

3. 3 How real is realtime?

4. © 2009 Progress Software Corporation 4 The trend: My…. Many different names Real world web Who, what, where Location based All points to personalised information and services

5. © 2009 Progress Software Corporation

6. 1 Billions applications downloaded on Apple.store

7. © 2009 Progress Software Corporation Mobility SaaS Social networks Web 2.0 Cloud Computing nPlay MVNO Internet Provider Wimax DVB-H Convergence

8. © 2009 Progress Software Corporation R Reality intrudes along multiple dimensions: fast, reliable, scalable and secure Quality of Service Heterogeneity Distribution span systems running on many computers, managed by different IT groups incorporate many platforms, applications and data models Real-world

9. © 2009 Progress Software Corporation Stack vs Unstack Heterogeneity

10. © 2009 Progress Software Corporation Stack?

11. © 2009 Progress Software Corporation Stack 11

12. © 2009 Progress Software Corporation Maturity model

13. © 2009 Progress Software Corporation The quest... It all started here CHUI

14. © 2009 Progress Software Corporation The quest Challenge 1: Going distributed GUI(HTML) UI SOA Maturity level 1: Multi UI

15. © 2009 Progress Software Corporation The quest Challenge 2: keeping the overview GUI (HTML) UI GUI (HTML) UI GUI (HTML) UI Portal SOA Maturity level 2: Portal

16. © 2009 Progress Software Corporation The quest Challenge 3: get in control GUI (HTML) UI GUI (HTML) UI GUI (HTML) UI Portal SOA Maturity level 3: ESB

17. © 2009 Progress Software Corporation The quest Challenge 4: Extend the bus SOA Maturity level 4: Enterprise wide ESB

18. © 2009 Progress Software Corporation Productfunctions in architecture

19. © 2009 Progress Software Corporation Opdrachtverwerking Externe interfaces Bestuurlijke informatie betalen Financiële opdrachtbewaking Productopdracht ontvangst Payments Distributie AB Distributie RI/RNCC Interactie AB Interactie RI/RNCC Virtuele Rekening Courant Wholesale & GrootZakelijk Grootboek betalen (+ positie dochters) Info.verstrekk. Be-/afrekenen Rekening Courant Info.verstrekk. Be-/afrekenen Rekening Courant Retail Chartaal X-borderDomestic TradeCards Productbeheer Overeenkomsten Productbeheer Overeenkomsten Chartaal Inname Voorraad Uitgifte Apparaten TradeCards Issuing Proces- sing Token uitgifte Sparen ICM Multibank Rabobank Lenen Rekeninguitgifte Compliance betalen Minitix Central Access Point Payment Engine Div. Voorkanten AB VIN ART OMS, RFLP/CM ANP NAP OKLRIB+ Div. Voorkanten RI-COS ERI, RFLP Overboeken, BOI CBS Finforce, VIK, DAB OVY COF COF/ BASE24 COF JLF/RTE Tiëto+ Eigenbouw OMS CROS Sprong SAA-IDL COF ART EXP VIN Eximbills MCB, RGS + Uit- besteding COJ + Uit- Besteding EXB/EXCEXB/EXC/JLF FOK VRC CBH, FA4U AZO RRW CROS PEGA/ CAPS COF+CBC+ Inlezen/routen Interpay, Telegiro ATLAS Inlezen/routen

20. © 2009 Progress Software Corporation The quest Challenge 5: Get in Control (again) SOA Maturity level 5: Federated ESB

21. © 2009 Progress Software Corporation Real life example

22. © 2009 Progress Software Corporation

23. Welcome in the cloud Distribution

24. © 2009 Progress Software Corporation Rorschachtest 24

25. © 2009 Progress Software Corporation Provisioning CRM BI Billing Service

26. © 2009 Progress Software Corporation Why SOA Management? The SOA-enabled enterprise  Business processes span “silos” No one team has end-to-end responsibility No one team knows all the moving parts No one team makes all the decisions Line-of-business silos  Each business process is self-contained One team has end-to-end responsibility One team knew all the moving parts One team made all the decisions Applications and business functions map one-to-one SOA WORLD TRADITIONAL WORLD

27. © 2009 Progress Software Corporation The SOA-enabled enterprise  Business processes span “silos” No one team has end-to-end responsibility No one team knows all the moving parts No one team makes all the decisions A bottom-up silo-oriented view no longer works If you can’t see it: You can’t measure it You can’t optimize it You can’t secure it You can’t control it Why SOA Management? Line-of-business silos  Each business process is self-contained One team has end-to-end responsibility One team knew all the moving parts One team made all the decisions Applications and business functions map one-to-one ? TRADITIONAL WORLD SOA WORLD

28. © 2009 Progress Software Corporation Traditional Application Infrastructure Traditional Management Infrastructure Active Silo’d business awareness Homogenous (single-platform) Passive Limited business awareness Heterogeneous (cross- platform) SOA Management Active Business aware Heterogeneous (cross- platform) Why SOA Management?

29. © 2009 Progress Software Corporation SOA Management 29

30. © 2009 Progress Software Corporation

31. Realtime Quality of Service Making the right things happen, at the right time, every time

32. © 2009 Progress Software Corporation 32 What is this?

33. © 2009 Progress Software Corporation The Business Pipeline

34. © 2009 Progress Software Corporation The Business Pipeline Manufacturing: Order to Cash Order Inventory Assembly Ship Invoice Credit

35. © 2009 Progress Software Corporation The Business Pipeline Banking: New Accounts and Loan Origination Banking/Credit Application New Account or Loan Credit Scoring Risk-Based Pricing Underwriting & Approvals Identity & Fraud

36. © 2009 Progress Software Corporation The Business Pipeline Order Activation Telco: OSS/Provisioning (Operational Support Services)

37. © 2009 Progress Software Corporation The first trend STP, zero latency Reduce Processing time Design Strategy Business Requirement Typical Business SLAs 10 6 10 5 10 4 10 3 100 10 1 0 Seconds mail express fax e-mail Document transfer Algorithmic trading 100 ms20 ms Call center inquiries 8 hr10 sec Supply chain updates 1 day 15 min Phone activation 1 min 3 days 1 week0.5 hour Refresh data warehouse Track financial position 5 min1 day Airline operations 20 min30 sec Trade settlement 5 days2 hrs. Build-to-order PC 4 weeks1 day Source: Gartner, Inc.

38. © 2009 Progress Software Corporation The pitfall  Attention…is about focus  Distraction is the pitfall

39. © 2009 Progress Software Corporation Operational Responsiveness

40. © 2009 Progress Software Corporation Which business drivers will impact application development approaches the most during the next five years? What are the technological, organizational and architectural implications of Op. Resp.? How to provide a good foundation for the realization of Op. Resp? Which techniques can be used by organizations to evolve from yesterday's IT strategies to Op. Resp?

41. © 2009 Progress Software Corporation 1 Billions applications downloaded on Apple.store

42. © 2009 Progress Software Corporation Business Transactions Operational effectiveness Customer Service Actions Monitor multiple streams of event, Analyze KPI that are expressed in event rules, and Act upon opportunities and threats in real-time

43. © 2009 Progress Software Corporation Business Event Processing with Apama @

44. © 2009 Progress Software Corporation Gathering, Processing & Distribution Information flows (Rotterdam) Nautical Service Providers a.o.: Boatmen Boatmen Customs Customs Towage companies Towage companies SeaPort Police SeaPort Police Royal Marechaussee Royal Marechaussee Inland shipping Forwarding agents Forwarding agents Electrical engineers Electrical engineers Engines, repairs Engines, repairs Rotterdam Port Community: Shipping agents Shipping agents Shipchandlers Shipchandlers Stevedores Stevedores Shipyards Shipyards Sources a.o. Port Authorities Port Authorities Reporting companies Reporting companies ShipMovements ShipMovements Messaging Messaging Lloyd’s MIU Lloyd’s MIU ShipReporting.net ShipReporting.net PortAuthority Pilots SWITCH Dirkzwager

45. © 2009 Progress Software Corporation Increase of data volumes Geographical coverage by Dirkzwager AIS network

46. © 2009 Progress Software Corporation Increase of data volumes Ships reported through Dirkzwager AIS network

47. © 2009 Progress Software Corporation Increase of data volumes The effect of Space Based AIS

48. © 2009 Progress Software Corporation Increase of data volumes The effect of world coverage by Space based AIS + LRIT

49. © 2009 Progress Software Corporation Purpose: notifcation when ship crosses a pre- determined line. Issue: AIS (approx. 1000 events/second ) Solution: Sonic, High Available message backbone Apama, RealTime Event processing Lines on Sea The Apama project

50. © 2009 Progress Software Corporation Notification GIS AIS Server AIS adapter AIS station Apama Apama Event Manager Portal Lines at Sea Architecture

51. © 2009 Progress Software Corporation Business opportunities  Als aankomsttijd meer dan 20 minuten afwijkt, een berichtje  Monteur moet naar schip: 2 uur voor aankomst sms’je  Kan schip aankomsttijd nog halen?  Als het schip nu iets harder gaat varen, haalt het dan een tij-poort eerder?

52. © 2009 Progress Software Corporation Business opportunities  Welke snelheid moet schip gaan varen om …  Wat is de beste volgorde voor het tijpoort?  Narrow Casting met locatie afhankelijke gegevens  Indien dienstverleners niet op tijd kunnen acteren, …  …

53. © 2009 Progress Software Corporation

54. R Reality intrudes along multiple dimensions: fast, reliable, scalable and secure Quality of Service Heterogeneity Distribution span systems running on many computers, managed by different IT groups incorporate many platforms, applications and data models Real-world

55. © 2009 Progress Software Corporation

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