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GIB Gesellschaft für Innovationsforschung und Beratung mbH1 Toolbox Competence Assessment Discovering Competencies – Tools for Your Future Project Workshop.

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Presentation on theme: "GIB Gesellschaft für Innovationsforschung und Beratung mbH1 Toolbox Competence Assessment Discovering Competencies – Tools for Your Future Project Workshop."— Presentation transcript:

1 GIB Gesellschaft für Innovationsforschung und Beratung mbH1 Toolbox Competence Assessment Discovering Competencies – Tools for Your Future Project Workshop with Multipliers, March 19, 2012 Athens Dr. Daniela Kroos & Annika Einhorn

2 GIB Gesellschaft für Innovationsforschung und Beratung mbH Contents of the toolbox 1.Defining and differentiating competencies 1.Objectives of competence assessment for young adults 1.Quality standards for the use of methods of competence assessment 1.Modular system of competence assessment 5. Methods of competence assessment. 2

3 GIB Gesellschaft für Innovationsforschung und Beratung mbH 1. Defining and differentiating competences Competence is the willingness and ability to work creatively and in an organised manner, and to deal with uncertainty and shifting challenges (Erpenbeck, Heyse and Meyer) Competence for autonomous action = specialised competencies methodical competencies social competencies personal competencies 1) 2) 3) 4) 3

4 GIB Gesellschaft für Innovationsforschung und Beratung mbH 2. Objectives of competence assessment Vocational orientation; Clarification and re-evaluation of personal background, experience, and potentials; Matching persons interests and abilities with his/her educational and employment opportunities; Preparation for the necessary steps to reach ones professional goals; Develop confidence in own abilities and clear objectives. 4

5 GIB Gesellschaft für Innovationsforschung und Beratung mbH 2. Objectives of competence assessment: Requisites for achievement of those goals Staff: Expertise and intercultural competence; Consideration of the issues and particularities of the target group; Method: Assess interests, motivation, and technical skills, as well as methodical, social, and personal competencies. 5

6 GIB Gesellschaft für Innovationsforschung und Beratung mbH 2. Objectives of competence assessment: Need for different methods Subject-oriented methods: Persons interests; Individual development: experiences, goals achieved and missed opportunities; Greater awareness of useful skills; Demand-oriented methods: Knowledge, education, skills and potentials necessary in working life. 6

7 GIB Gesellschaft für Innovationsforschung und Beratung mbH 3. Quality standards for competence assessment Subject- and demand-oriented methods: careful selection of appropriate methods; Experience in working with the target group and target group awareness; Skilled personnel; Knowledge of requirements of the vocational training and education system and of labour market demands; Confidence building and transparency of the procedure; Applicability / target-orientation of assessment results; Validity and reliability of assessment. 7

8 GIB Gesellschaft für Innovationsforschung und Beratung mbH 4. Modular system of competence assessment Biographical / subject-oriented methods Assessment exercises / demand-oriented methods Standardised tests Documentation and certification 8

9 GIB Gesellschaft für Innovationsforschung und Beratung mbH Relation of prior experiences to present activities; Occupational interests and education / work experiences; Personality traits influencing goal achievement; Life factors influencing career path planing; Interrupted career plans; Reasons for unemployment. All areas of life are to be considered! 4. Modular system of competence assessment: Biographical or subject-oriented methods 9

10 GIB Gesellschaft für Innovationsforschung und Beratung mbH Simulated or action-based exercises; Systematic observation by the trained observers according to prescribed criteria; Cross-disciplinary key competences, such as teamwork ability, as well as occupational requirements, e.g. motor skills, are assessed. Separation of observation and evaluation! 4. Modular system of competence assessment: Assessment exercises / demand-oriented methods 10

11 GIB Gesellschaft für Innovationsforschung und Beratung mbH Different areas and proficiency levels, general and specific knowledge / competences; Acquired from publishers / professional vendors or self- developed in accordance with national standards / education qualifications / recognised proficiency levels. Both assessment criteria and procedure are standardised! 4. Modular system of competence assessment: Standardised tests 11

12 GIB Gesellschaft für Innovationsforschung und Beratung mbH Documentation in process, e.g. observation protocols, notes taken in the course of the exercise; Documentation at the conclusion of assessment procedure: Certification (recognised reference system); Less standardised report with recomendations. Applicability of results has to be considered! 4. Modular system of competence assessment: Documentation and certification 12

13 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Overview 1. Biographical partner interview – subject-oriented / biographical method 2. Expert-assisted self-evaluation – subject-oriented and demand-oriented method 3. Observed group exercise Building a town – demand-oriented assessment method 4. Test for basic computer and media literacy – demand-oriented test 5. Certifications and reports 13

14 GIB Gesellschaft für Innovationsforschung und Beratung mbH Content of the toolbox Overview Questionnaire example Instructions for moderators 5. Methods of competence assessment: Biographical partner interview (i) 14

15 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Biographical partner interview (ii) ObjectivesWarming up the participants; no clear objectives, yet, as far as possible: review and re-evaluation of formal and non-formal competences, skills, and experiences. Target groupMax. 16 youths/young adults in preparation for vocational training, qualification or other measures. Process Aim, process, and time frame are explained for each participant; Interview partners are chosen; Key questions are introduced and explained; Interviews are conducted (20 minutes for each participant); Results are presented by participants to the rest of the group (7 minutes for each presentation). Content of the questionnaire Formal education and work experiences; Activities done in the family; Use of certain devices (e.g. computer); Skills in language (formally and informally acquired); Informal learning and volunteer work; Hobbies. 15

16 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Biographical partner interview (iii) Role of the moderator Explain the task and the questionnaire; Make sure that the task and the objective were understood by everyone; Be on hand for follow-up questions while staying in the background during the interviews; During the presentations, explain terms which may not be understood by everyone; Make sure that non-vocation-related experiences are kept at minimum while vocation-related experiences are highlighted; Ask if the interviewed person feels adequately presented. Evaluation Open evaluation in two small groups; Presentation by the participants; Participants add to their partners presentation and rectify it, if necessary. 16

17 GIB Gesellschaft für Innovationsforschung und Beratung mbH Content of the toolbox Overview Example 1: Documenting vocational education and training Example 2: Documenting work experience Example 3: Documenting informally acquired skills Instructions for moderators 5. Methods of competence assessment: Expert-assisted self-evaluation (i) 17

18 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Expert-assisted self-evaluation (ii) Objectives Gain awareness of quantifiable professional skills Carry out vocation-related, demand-oriented research regarding a career goal Document existing VET, work experiences and informally acquired skills in a structured way (portfolio) Match existing skills and potentials to job market needs; Learn the methodology to later develop ones portfolio independently Target group youths/young adults with a preliminary career objective and working knowledge of computers and internet 18

19 GIB Gesellschaft für Innovationsforschung und Beratung mbH Content and process TIME FRAME 30 minutes: explain aim, process, and time frame, answer questions 3 to 4 4-hours blocks to conduct the exercise enough time in between to obtain necessary documents STEPS 1. Participants conduct a research identify the requirements of the chosen career goal 2. Participants document skills on prepared forms (s. examples) 3. Reports are supplemented by certificates and reference letters if possible; 4. Job market requirements are matched to a persons skill set and capabilities during individual consultations; 5. Confirmation of the chosen career goal and/or formulation of supplementary or alternative goals 5. Methods of competence assessment: Expert-assisted self-evaluation (iii) 19

20 GIB Gesellschaft für Innovationsforschung und Beratung mbH Role of the moderator Explain objective and separate steps Show how to conduct effective research Assist and advice participants in their individual research Help participants to identify job market requirements from the research material Show how to document their skills and help to identify the most important issues Take notes on the participants they are supervising Help to match existing skills with market requirements and to formulate the career goal. Evaluation Participants are consulted regularly during the process A summarising counselling interview in the end 5. Methods of competence assessment: Expert-assisted self-evaluation (iv) 20

21 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Expert-assisted self-evaluation (v) Example 2: Documenting work experience Employment in an industrial processing company My tasks were: - cutting unplaned lumber on a stationary circular saw for further processing on a planing machine (raw cut) - cutting unplaned lumber on a stationary circular saw for a production line (mass production of solid wooden legs) - cutting wood-based material (chipboard) for the mass production of cabinets My responsibilities included: selection and assembling of tools, tool change, set-up and maintenance of machines and machine tools, as well as storage and transport of cut materials at: Büromöbel GmbHcity/country: Germany Time period from: 09 / 2006 to 04 / 2008 This entry confirmed by a certificate of employment and letter of reference by the employer was attested on:

22 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Observed group exercise Building a town (i) Content of the toolbox Overview Instructions for participants Instructions for moderators Observation and evaluation form on social competencies Overall evaluation (mean values of the observations of all observers) Evaluation talk with the participant 22

23 GIB Gesellschaft für Innovationsforschung und Beratung mbH Assignment for the group: Imagine you are a team of urban planners and architects. Next year a small town is to be built near your town. You have been asked to plan the town and construct a model of it. Keep in mind that a few thousand people will live and work in this town, that they will need various public facilities and want a variety of leisure time activity venues. Material (cardboard, construction paper, cartons, cloth scraps, glue, markers etc) is provided. 5. Methods of competence assessment: Observed group exercise Building a town (ii) 23

24 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Observed group exercise Building a town (iii) Objectives Identify personal and social competencies as well as motor and methodological skills; Improve self esteem. Target groupGroup of 8-12 youths/young adults. Content of the observation Personal competences: planning, ability to learn, concentration, independence, motivation, stress resistance etc; Social skills: team work ability, communication skills, conflict resolution; Methodological competences: e.g. multilingualism; Psychomotor skills: motor skills, reaction rate etc. 24

25 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Observed group exercise Building a town (iv) Process Discuss content and objective of the task; Form groups of 3–4 participants; Working in small groups; observation of the participants by at least 2 assessors / filling in observation sheets (2 hours); Present group results; Group evaluation: Quality assurance; Observers conference to gather observation results; Individual feedback talks with participants; Summary of results as part of a general certificate. Role of the moderator Explain the aim and the sense of the exercise with regard to the points being observed; Set up work groups, assign the observers, and working space to the groups; Make sure the observer stays in the background and remains neutral. 25

26 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Observed group exercise Building a town (v) Evaluation Self- and peer evaluation as well as feedback of the group on the whole process; Evaluation using a list of criteria in the observers meeting; Feedback talk with each participant strength and weaknesses profile Content of the feedback talk General satisfaction with the task and perception of the observation situation; Evaluation of the group work; Work process: planning, decision making, use of material; Personal contribution to the overall result; Discrepancies between self and second-party observation; Possible significance of the talk for career decision making. 26

27 GIB Gesellschaft für Innovationsforschung und Beratung mbH Content of the toolbox Overview Task / work sheet Instructions for moderators Evaluation form 5. Methods of competence assessment: Test of basic computer and media skills (i) 27

28 GIB Gesellschaft für Innovationsforschung und Beratung mbH Going on holiday? And you have no idea what to do with your cat? What about: Sommerfeld Cattery Well make sure your cat gets lots of tender loving care! Visit us at: Linden Avenue 4 or phone us at: Contact: ( ) 5. Methods of competence assessment: Test of basic computer and media skills (ii) 28 The task: Create a leaflet in a Word document. Design and format the text as shown in the picture.

29 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Test of basic computer and media skills (iii) ObjectivesAssess skills in using word processing software and internet. Target groupFor youths/young adults in preparation for a training programme or employment with basic knowledge in computers and internet. Process Aim, process, time frame and assessment criteria are explained; The test is implemented (45 minutes); Evaluation by the moderator or other individuals. Role of the moderator Explain the sense, process, and assessment of the test; Make sure participants work individually; Answer only questions regarding the understanding of the task; Provide help on technical problems. Evaluation Assessment according to set criteria. Individual talk to review test and assessment. 29

30 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Test of basic computer and media skills (iv) Test for basic computer and media literacy – Evaluation Points Text - completeness (max. 1 point) - spelling (max. 1 point) 2 Format (according to template) - font size / font (max. 1 point) - emphasis / highlighting (max. 1 point) - borders (max. 1 point) 3 Readability - readability of text (contrast) 2 Graphics / Image - right size (max. 1 point) - correct positioning in the background (max. 1 point) - attractiveness of graphics / image (max. 1 point) 3 Maximum total Assessment scale: 9 to 10 – excellent; 7 to 8 – good; 5 to 6 – satisfactory; below 5 points – help needed.

31 GIB Gesellschaft für Innovationsforschung und Beratung mbH Content of the toolbox Example 1: Certificate – summary of assessment results Example 2: Recommendations 5. Methods of competence assessment: Certification and reports (i) 31

32 GIB Gesellschaft für Innovationsforschung und Beratung mbH 5. Methods of competence assessment: Certification and reports (ii) Less standardised in Germany Results of the assessment process are discussed and determined in a meeting of all involved counsellors or moderators Certificate includes (example 1): - Information on basic methodological competences, skills in language and IT as well as social, personal, and other methodological competences hard and soft skills Recommendation includes (example 2): - Information on education and work experience - Formulated career objective - Evaluations and recommendations regarding participants career objective, employment perspectives, and further development 32


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