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Riverbed Leading-edge performance for Wide-area Data Services
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 2 An overview of Riverbed The market leader in WAFS/Wide-area Data Services and application acceleration 1 Products tested, proven, and deployed by the Fortune 500 and Global 1000 Delivers the speed, simplicity, and scale that corporations need Results to date: More than 750 enterprise customers deployed Thousands of Steelhead appliances installed worldwide 170+ channel partners Offices throughout U.S., Europe and Asia 250 employees Fully funded by Goldman Sachs, Accel, Lightspeed, & UV Partners 1 The InfoPro, Wave 7 Storage Survey, March Riverbed was cited as the market leader in WAFS/WDS among Fortune 1000 IT buyers.
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 3 The business environment is changing Increasing consolidation of IT Lower costs & easier to manage Guaranteed data protection Increasing dependence on business applications Increasing distribution of organizations 67% of employees work in a location other than the headquarters Globalization – global clients, global projects, global offices
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 4 Distributed offices present new IT challenges Lost Profit User frustration & mutiny Seconds of wait time becomes minutes… hours…days. Users create work- arounds to avoid corporate applications Users cant get the job done Applications are just too slow Small tasks become big ones IT is focused on fire-fighting Costly infrastructure upgrades Servers Bandwidth Storage Implementation
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 5 Steelhead appliances solve these problems Makes 5000 Kilometers feel like next door WAN Eliminates the need for remote infrastructure The easiest product on the market to deploy No changes to client/servers No changes to IP addresses or QoS markings Increases user and IT productivity Accelerates applications Saves bandwidth DATA CENTER BRANCH OFFICE
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 6 One product, many solutions Application Acceleration Site Consolidation Bandwidth Optimization Backup Replication Windows File Sharing NFS FTP Web ERP/CRM Lotus Notes Custom apps File servers servers Filers Remote storage Tape backup equip. Off-site media mgmt. On-line backup Outsourced services Expand narrow links Fill up LFNs Avoid WAN upgrades Reduce WAN bandwidth Riverbed Steelhead TM Appliances
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 7 Riverbed has customers in all industries A/E/C Professional ServicesManufacturing Media/CommunicationsFinance EnergyHealthcare/Bio/PharmaTelecomGovernmentRetail/ConsumerTech/Software
Maximizing remote application performance
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 9 Distributed computing problems are converging File Servers Mail Servers Web Servers FilersTape Backup Storage WAN File Servers Mail Servers Filers Tape Backup DATA CENTERBRANCH OFFICE Application problems Web, , FTP, Notes, ERP, database, etc… Slow response times Apps often not used…too slow Storage problems Data sprawl Islands of storage Backup & replication Compliance worries Networking problems Need more bandwidth Latency is a secret throughput killer
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 10 Wide-area data services (WDS) is an integrated approach
The Riverbed Optimization System (RiOS)
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 12 Application protocol inefficiencies Transport protocol chattiness Not enough bandwidth If you dont solve all three, users wont see performance benefits. The three root causes of poor wide-area application performance
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 13 Data Streamlining Transport Streamlining Application Streamlining Management Streamlining Eliminate redundant bytes from transfers Eliminate transport protocol inefficiencies Optimize application WAN performance Enable transparent deployment & central management RiOS is an integrated approach The Riverbed Optimization System
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 14 The RiOS underlying framework Initiate new TCP sessions 1. Accelerate the applications that are most important to your business Works for all application that use TCP Orders of magnitude improvements Maintain TCP sessions WAN DATA CENTERBRANCH OFFICE Maintain TCP sessions 2. Make it simple to deploy and manage Transparent deployment Auto-discovery, auto-interception No changes to clients, servers, or applications Robust central management
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 15 Data WAN Data streamlining overcomes bandwidth limitations Reconstructed Files & Data Request Files & Data Steelhead auto-intercepts response, and segments data Only new bytes compressed & sent over the WAN 60-99% reduction in WAN utilization Requests go directly from the client to the server DATA CENTER BRANCH OFFICE 16-Byte references communicate megabytes of existing data Remote Steelhead reconstructs data and delivers it to the client
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 16 WAN Transport streamlining overcomes TCP limitations Make TCP payload bigger 16KB to 100KB+ The net effect is a 60-98% reduction in round trips DATA CENTER BRANCH OFFICE Repack payload with references From 100KB+ to Virtual 1MB+ References New data Data
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 17 Fill the pipe for OC3 and larger connections Ensure priority handling for packet resends Transport streamlining provides many more TCP optimizations High-speed TCP Connection pooling Adaptive congestion windows Limited and fast retransmits Eliminate 50% of overhead for small, short-lived connections Adapt transfer parameters based on network characteristics
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 18 Application streamlining overcomes application protocol limitations Typical application inefficiency Open FID Read 1 Read 2 WAN DATA CENTER BRANCH OFFICE
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 19 Request Steelhead completes transaction locally Application streamlining overcomes application protocol limitations WAN DATA CENTER BRANCH OFFICE
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 20 Optimized WAN Transfer Steelhead completes transaction locally The net effect is 65-98% reduction in WAN round trips Application streamlining overcomes application protocol limitations WAN DATA CENTER BRANCH OFFICE
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 21 Windows File Sharing & Windows-based applications Microsoft Exchange Web-based applications Database driven applications Disconnected operations & integrated file sharing Application streamlining overcomes application limitations CIFS MAPI HTTP MS-SQL BACKUP & REPLICATION PROXY FILE SERVICE Simplified replication of remote servers (via RCU)
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 22 Riverbeds approach accelerates all TCP applications
Management Streamlining Transparency & high availability
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 24 Simplicity is key for a successful WDS deployment Simple to deploy Immediate impact across applications I was very surprised by how simple the deployment was. I expected a complex integration, but it only required that I give each appliance an IP address. It was only a matter of minutes before I had the boxes up and running. - Senior Systems Engineer, Investor AB We were quite surprised when one day our backup process took 25% of its usual time, because we were busy analyzing the effects of Riverbed Steelhead appliances on our FTP transfers. We made no changes to our software – the Steelhead appliances just started working right away. - Director of IT, Mercury Interactive
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 25 WAN More on transparent deployment Proxy TCP No agents required on clients or servers No tunnels need to be configured Un-optimized traffic is automatically passed through DATA CENTER BRANCH OFFICE
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 26 4-port 10/100/1000 Ethernet cards TCP connection forwarding Diverse in-path and out-of-path deployment options Serial clustering Parallel clustering Hot backups Fail-to-wire Ethernet cards Dual power supply (optional) RAID (optional) Steelhead appliances are designed for easy network integration Deployment Flexibility Software-based Redundancy Hardware-based Redundancy
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 27 Sample deployment (in-path) Router Steelhead Appliances 2, 3, 4, … L2 Switch WAN or VPN Firewall or VPN WAN/VPN NAS File Servers Mail Server LAN In-path with 4-port card Router WAN/VPN Switch Router Central Management Console (Optional) NAS File Servers Mail Server LAN In-path with optional failover unit Steelhead Appliances
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 28 Sample deployment (additional options) CLI & web-based mgmt. Out-of-path (clustering optional) Router Firewall or VPN Steelhead Appliances L4 Switch WAN/VPN NAS File Servers Mail Server Steelhead SH1 Steelhead SH2 Asymmetric routing WAN/VPN Router Steelhead Appliance
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 29 RiOS supports centralized management Riverbed Central Management Console Touchless configuration Aggregated reporting Group or individual configurations Scheduled operations Customizable reports and displays SNMP traps
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 30 Riverbed provides world-class expertise & support Worldwide 24x7 availability Platinum, Gold, and Silver support levels Our team is relentlessly focused on customer success Highly valued and praised by customers Deploying Steelhead appliances has been quick and easy – they can usually be installed in 15 minutes. When we had an issue that required technical support, they were fantastic and stuck with us until it was resolved. Im very impressed with Riverbeds support team, and recommend them highly. – IT Director, Large Engineering Company
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 31 A customer study on Gensler Architecture Background #1 architecture and design firm in USA Data and server sprawl Inability to collaborate among offices Results 70x faster CAD file sharing 75% reduction in WAN traffic Key benefits from deploying Riverbed Fast file-sharing eases collaboration Reduced cost of remote backup Enables office-in-a-box concept, which dramatically simplifies deployment of IT services at new offices Our files and data now move more than 70 times faster between offices, giving us the ability to complete projects more quickly. Weve also reduced our WAN traffic overall by 75%. - Bruce Bartolf, CTO
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 32 A customer study on LG Electronics Background Global deployment covers Asia, Europe, and Americas International bandwidth expensive and high latency Many applications unusable in remote offices Results Bandwidth utilization reduced up to 40% Applications run 20x faster Key benefits from deploying Riverbed US $500,000 savings monthly in bandwidth expenses Corporate applications usable in all locations Payback in just 5 months on bandwidth savings alone More than $US 6 Million in bandwidth savings alone. I wish all IT projects could produce such impressive, tangible results. - Network Engineer
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 33 A customer study on Electronic Arts Background #1 worldwide video game developer Distributing 3GB - 6GB game software worldwide Results More than 60x improvement in FTP data transfers 90% reduction in WAN traffic Key benefits from deploying Riverbed Time to market accelerated Bandwidth utilization reduced Riverbeds technology is addicting. Our FTPs of large source code files went from twelve hours to about ten minutes. - Global Network Architect
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 34 A customer study on Allen Matkins, LLP Background Top-200 US law firm Slow applications resulting in lost productivity Data sprawl issues Results Applications run 40x faster Centralized CRM deployment Key benefits from deploying Riverbed $980,000 in annual productivity gains 20 non-billable hours per attorney per year saved Streamlined IT management Less attorney frustration Using the Steelhead solution, we have eliminated more than 20 non-billable hours annually for the average attorney working in a remote office. Now we can provide our high-quality client experience while eliminating behind-the-scenes manual labor by our attorneys. That also translates into an estimated $980,000 in annual productivity gains for Allen Matkins. - Frank Gillman, Director of IT
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 35 A customer study on Allied Capital Corporation Background 4 Locations in the US Access to data slow for distributed users SEC Requirements demand data control & compliance Results Applications run 35x faster All file servers consolidated to HQ Key benefits from deploying Riverbed 7 month payback period Data consolidated – easier to find Data sprawl gone – data is secure More productive users worldwide Within a matter of 24 hours, we were able to prove that we had significantly accelerated performance across the network. For example, opening a 10 MB excel file from DC to New York was reduced from 2 minutes and 59 seconds to just 5 seconds. Users even noticed performance increases in downloads and CRM access. - Will Cowdrick, Infrastructure Lead
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 36 Steelhead appliances are sized for your offices Mbps optimized throughput 300 optimized TCP connections Small Office Mbps optimized throughput 2000 optimized TCP connections Mid-Size Office Mbps Kbps optimized throughput 625 optimized TCP connections 3010/ /20 Mbps Kbps optimized throughput 2400/2400 optimized TCP connections Data Center/HQ Mbps Kbps optimized throughput 4,500 optimized TCP connections Riverbed Central Management Console Systemwide Visibility/Reporting New Mbps optimized throughput 75 optimized TCP connections Mbps optimized throughput 25 optimized TCP connections New
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 37 In summary, Riverbed will accelerate your business Reduces bandwidth utilization by 60% to 95% Accelerates all key applications by up to 100x over the WAN WAN Hundreds of customers in production today Enables successful IT consolidation
Thank you for your time
Additional Information Network Deployment Options Additional Features
Network Deployment Options
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 41 Remote office deployment detail (simple) In-path deployment Out-of-path deployment Router Firewall or VPN Steelhead Appliance L2 Switch NAS File Servers Mail Server Branch Office LAN WAN/VPN Router Firewall or VPN Steelhead Appliance L2 or L4 Switch NAS File Servers Mail Server WAN/VPN Branch Office LAN
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 42 In-path deployment (detailed) LAN Steelhead Appliances Central Management Console (optional) SwitchRouter Switch Router In-Path Deployment: Redundant routers and Steelheads with 4-port cards WAN/VPN NAS File Servers Mail Server Router Steelhead Appliances 2, 3, 4, … L2 Switch WAN or VPN Firewall or VPN WAN/VPN NAS File Servers Mail Server LAN
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 43 Virtual in-path via WCCP or PBR w/CDP Router Firewall Or VPN Steelhead Appliance L3 Switch WAN/VPN LAN In-path deployment (detailed) NAS File Servers Mail Server In-path with 4-port card Router WAN/VPN Switch Router Central Management Console (optional) NAS File Servers Mail Server LAN Steelhead Appliance
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 44 Out-of-path deployment (detailed) CLI & web-based mgmt. Out-of-path clustered Router Firewall or VPN Steelhead Appliance L4 Switch WAN/VPN Router Firewall or VPN Steelhead Appliances L4 Switch WAN/VPN NAS File Servers Mail Server NAS File Servers Mail Server LAN
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 45 Other deployment options Router Steelhead Appliance L3 Switch/Router LAN Firewall or VPN Virtual in-path (VLAN bridge) REMOTE OFFICE Steelhead SH1 Steelhead SH2 DATA CENTER Asymmetric routing WAN/VPN NAS File Servers Mail Server Steelhead Appliance Router
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 46 SALES OFFICE Paris, France EUROPEAN SERVICE CENTER Reading, UK PRIMARY DESIGN CENTER Osaka, Japan EUROPEAN DISTRIBUTION HUB Cork, Ireland 768 kbps DISASTER RECOVERY SITE Jersey City, New Jersey OC-3 PROJECT SITE Kuala Lumpur, Malaysia Filers PRIMARY DATA CENTER Denver, CO File Servers Mail Servers Tape Backup Q.A. Bangalore India Intelsat 255 kbps Uplink 1.5 Mbps Downlink 800 ms RTT T3 2x T1 3x T1 DSL 256 kbps E1 Web Servers WDS Appliance WDS Appliance WDS Appliance WDS Appliance WDS Appliance Filer WDS Appliance WDS Appliance WDS Appliance (serverless) VPN Internet WDS Appliance Private Network Storage File Servers Mail Servers Web Servers
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 48 High-Speed TCP – for high bandwidth, high latency connections OC12 Time Bandwidth / Throughput Enable full utilization of high bandwidth connection with 15+ ms latency Overcome latency while still maintaining safe congestion control Ramp up faster, slow down less than regular TCP Approach sanctioned by the IETF, unlike proprietary protocols High-Speed TCP Regular TCP
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 49 Filling an OC-12 connection Test ScenarioBandwidthRTT LatencyThroughput A Baseline622 Mbps15 ms36 Mbps With Steelhead Appliances622 Mbps15 ms600+ Mbps B Baseline622 Mbps100 ms5 Mbps With Steelhead Appliances622 Mbps100 ms600+ Mbps WAN Util (millions bits/second) Time (seconds) Sample FTP Transfers (3 GB file) More than 100x faster
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 50 WAN Proxy File Service (PFS) overcomes WAN failure Read-only access to PFS – broadcast shares Broadcast mode – files pushed out to remote office PFS Read-write access to PFS – local shares Local mode – server replicated back to data center PFS File Servers Read-write access to central Server – global shares X Standard Steelhead appliance operation Access to centralized file server over the WAN Continued access to files after WAN failure DATA CENTER BRANCH OFFICE
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 51 Virtual Window Expansion (VWE) Transparent pre-population prepositions popular content Files & Data Scheduled Delivery/Update Reconstructed Response Pre-populated files & s are distributed before demand Only changes are sent over the WAN Access is fast & local DATA CENTERBRANCH OFFICE WAN
© 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL 52 WAN Data streamlining overcomes bandwidth limitations (alt. ver.) Reconstructed files & data Request Only new bytes compressed & sent over the WAN Data 16-Byte references communicate megabytes of existing data 60-95% reduction of WAN Utilization DATA CENTER BRANCH OFFICE Files & data
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